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Best Western Mountainbrook Inn

Property class: 2.5

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Photo gallery for Best Western Mountainbrook Inn

A swimming pool with lounge chairs and a covered seating area, surrounded by trees and a fence.
A reception area with a granite counter, a plant, and a snack shelf.
A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.
A hotel with a covered outdoor area, an American flag, and a sign for Best Western Mountainbrook Inn.
A restaurant with a counter, chairs, and a buffet area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $76
$69 nightly
$76 total
Total with taxes and fees
Sep 8 - Sep 9

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪15 min walk‬
  • Place, Wheels Through Time Museum
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a bathroom with a sink, and a desk.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(80 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen with 2 Queen Beds - Non-Smoking

Two double beds with headboards, bedside lamps, a nightstand, and a framed picture on the wall.

Queen with 2 Queen Beds - Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room with Balcony

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

Maggie Valley

With a stay at Best Western Mountainbrook Inn in Maggie Valley, you'll be in the mountains, within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground. .This hotel is 0.9 mi (1.4 km) from Wheels Through Time Museum and 4.9 mi (7.9 km) from Cataloochee Ski Area.

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.2 miles
  • Fantasy Golf & Game Room - 5 min walk - 0.3 miles
  • Maggie Valley Opry House - 6 min walk - 0.4 miles
  • Maggie Valley Festival Grounds - 15 min walk - 0.8 miles
  • Wheels Through Time Museum - 2 min drive - 0.9 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Maggie's Galley - ‬14 min drive
  • ‪Caffeine & Chaos - ‬9 min drive
  • ‪Ben’s Backdraft BBQ - ‬11 min drive

About this property

Best Western Mountainbrook Inn

Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Best Western Mountainbrook Inn. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
An older design motel but large rooms and full breakfast.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for 3 nights The room was nice and clean Breakfast and coffee was good Staff was nice and friendly Had great parking
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Lewis

Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good breakfast and staff is super friendly and helpful. Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok, staff was very friendly. Perfect location will definitely stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerrod

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it! Staff was friendly and helpful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It rained a lot during our stay, so we spent a lot of time in our room. It was clean and well furnished. The towels smelled great. It the first motel in a long time that the towels were soft and smelled good. I would definitely recommend this motel to anyone.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds,staff was very welcoming, didnt go to any shops
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Makayla

Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

MARY

Liked: Cleanliness, staff & service
Nice staff, great price, and bed and sheets were very nice! Not quite up to par with most Best Westerns! Old motel, patched bathtub, spit and sputter coffee maker, fridge was not on.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Indra

Liked: Cleanliness, staff & service
Friendly staff, excellent breakfast options (though sausage could be less soggy/oily), and clean modern rooms.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

CECIL

Liked: Cleanliness, staff & service, amenities
The rooms were clean, and the staff was very friendly, from the front desk to the supporting staff. The hotel was also in a great location, very close to skiing, tubing, and breakfast spots. We had a good stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sisilia

Liked: Cleanliness, staff & service, property conditions & facilities
Would love to come back
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
I received a room in the building behind the main motel. It was very quiet there and had rocking chairs in front to sit back and relax even in times of rain. The room was comfortable with a TV, microwave and refrigerator. Also had a coffee pot, iron with board, ice bucket, and hair dryer.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Robert

Liked: Staff & service
It worked for a last minute stay for a night. We had an issue with our room and the management gave us a new room very quickly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the attractions, we wanted to see the room was great Bed’s very comfortable
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Yasti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025