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Grand Hyatt Chengdu

Property class: 4.5

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Photo gallery for Grand Hyatt Chengdu

A high-rise building with a glass facade, labeled 'GRAND HYATT,' surrounded by other buildings and trees.
A corridor with a metal railing and a vase of yellow flowers.
A restaurant with multiple tables and chairs, a patterned floor, and hanging baskets with lights.
A modern indoor pool with clear glass walls, wooden deck, and lounge chairs.
Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $135
$125 nightly
$135 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Place, Tianfu Square
    ‪11 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a living area, a glass dining table, a kitchen with a marble island, and a large window offering a view.

Deluxe Suite, 1 King Bed

  • City view
  • 861 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds with Club Access

A bed with white linens, a green horse-shaped lamp, and a wall-mounted clock.

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed (Atrium View)

A modern interior with a glass dining table, a sofa, and a view of the city through large windows.

Room, 1 King Bed (Atrium View)

  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Twin Beds

A modern hotel room with a living area, a glass dining table, a kitchen with a marble island, and a large window offering a view.

Deluxe Suite, 2 Twin Beds

  • City view
  • 861 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A modern hotel room with a large bed, a desk with a lamp, a small bench, and a city view through the window.

Executive Suite

  • City view
  • 1249 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp and a horse figurine, a dining table with a bowl of fruit, and a large window with sheer curtains.

2 Twin Beds

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A hotel room with a bed, sofa, coffee table, and a bookshelf.

Grand Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Classic Room, 1 King Bed (City View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds (City View)

A hotel room with two beds, a wooden headboard, a nightstand with a green horse figurine, a table with a bowl of fruit, and a window with sheer curtains.

Classic Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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  • Pool
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  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 491 reviews
$148 nightly
The price is $157
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Chengdu

A stay at Grand Hyatt Chengdu places you in the heart of Chengdu, within a 15-minute walk of Taikoo Li Shopping Center and Tianfu Square. .This luxury hotel is 1 mi (1.6 km) from Sichuan Museum of Science and Technology and 1.1 mi (1.7 km) from Chengdu IFS.

What's nearby

  • Chunxi Road Pedestrian Street - 5 min walk - 0.3 miles
  • Chengdu IFS - 8 min walk - 0.5 miles
  • Taikoo Li Shopping Center - 10 min walk - 0.5 miles
  • Tianfu Square - 11 min walk - 0.6 miles
  • People's Park - 3 min drive - 1.1 miles

Getting around

  • Chunxi Road Station - 6 min walk
  • Chengdu Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 27 min drive

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪李山山茶事 - ‬1 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪和幸 とんかつ Tonkatsu Wako - ‬2 min walk
  • ‪烤匠 - ‬2 min walk

About this property

Grand Hyatt Chengdu

Grand Hyatt Chengdu offers 370 accommodations with DVD players and safes. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 370 guestrooms featuring DVD players and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Grand Cafe, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BBQ - This restaurant serves dinner only.
Steak House - This restaurant serves dinner only.
Xi·Mi - Onsite cocktail bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 171 reviews
Rating 8 - Good. 31 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 2 out of 171 reviews
Rating 2 - Terrible. 4 out of 171 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of lots of attractions. Staff were friendly and helpful. Rooms cleaned daily. Very enjoyable stay at this hotel.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious breakfast, and very friendly staff. We’ll definitely be back!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was convenient. Staff were very friendly and helpful. Enjoyed my stay at Grand Hyatt Chengdu. Thank you!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a luxurious stay, walk to the shopping district and restaurants, and close to the subway. Beautiful views at night. Highly recommended!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and room is clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very good service. Love the location. Rooms are generally well maintained and clean. Staff are super helpful and friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, gym is nice but certainly wish there was more equipment, breakfast was good, staff very friendly and helpful, the first room we were in could have used some maintenance as it was showing its age, second time we have stayed there (20 nights each stay).
Stayed 22 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wide variety of food from asian to western.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Rooms are clean. Staffs are courteous
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast spread was very good. Great executive lounge experience too. Bed was not as comfortable as I suspect it’s time to be replaced. The temperature in the room could not be adjusted as it was a central Aircon. Temp was not even through the night making unpleasant. Had to request for a fan as it could get warm on the room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service standard. room service and requests was promptly delivered.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went from a king suite to a larger twin suite upgrade. The staff came moving the two beds into one but was a bit reluctant to add a topper till we insisted. The quilt was also not changed and we kept having two double quilts for the entire stay - a bit weird but not uncomfortable. I was just a bit surprised as this is below Hyatt standard. Everything else was pretty pleasant - they provided kids slippers & toiletries which were very cute. The room size was great and location was also top notch - every convenient to go everywhere.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We have spent 3D2N and have enjoyed the Christmas Eve dinner buffet there. Their staff was putting effort in cheering everyone up during the dinner buffet and I believed other guests also had a wonderful night like me! Yet, their staff should have taken away empty plates during breakfast/dinner buffet more frequently.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024