Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

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Restaurant
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Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes
Exterior
Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $65
$62 nightly
$65 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503
  • Place, Chengdu Research Base of Giant Panda Breeding
    ‪5 min drive‬
  • Place, Sichuan Conservatory of Music
    ‪9 min drive‬
  • Place, Mt. Fenghuang Park
    ‪10 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪32 min drive‬

Room options

Standard Room

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom (Living Dining Areas)

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed (Panda Theme)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite

  • Sleeps 5
  • 2 King Beds
  • Free WiFi

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Panda Theme)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Chengdu

With a stay at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base in Chengdu (Xindu), you'll be within a 10-minute drive of Sichuan Conservatory of Music and Chengdu University of Technology. .This luxury hotel is 9.3 mi (15 km) from Taikoo Li Shopping Center and 10.6 mi (17 km) from Chengdu IFS.

What's nearby

  • Chengdu Research Base of Giant Panda Breeding - 5 min drive - 3.2 miles
  • Sichuan Conservatory of Music - 9 min drive - 5.9 miles
  • Mt. Fenghuang Park - 10 min drive - 5.6 miles
  • Chengdu University of Technology - 10 min drive - 6.7 miles
  • Guihu Park - 10 min drive - 6.1 miles

Getting around

  • Sanhechang Station - 5 min drive
  • Qingbaijiang East Railway Station - 19 min drive
  • Chengdu (TFU-Tianfu Intl.) - 68 min drive

Restaurants

  • ‪CHAGEE 霸王茶姬 - ‬12 min drive
  • ‪弥远咖啡Miyuan Coffee - ‬7 min drive
  • ‪Pandastar - ‬8 min drive
  • ‪McDonald’s 麦当劳 - ‬7 min drive
  • ‪熊猫打粉 - ‬11 min drive

About this property

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base offers 345 accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sense Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 345 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy Chinese cuisine at Canal Luna, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chengdu? This hotel has 1873 square feet (174 square meters) of space consisting of a conference center and 8 meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Canal Luna - This restaurant specializes in Chinese cuisine.
Cafe 198 - Onsite café.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe 198
  • Canal Luna

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,873 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Airport shuttle fee: CNY 500 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CNY 500
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 18 to July 31
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 15 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel and wonderful service.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a very good experience, staff friendliness, good breakfast, only AC in room at times not strong enough!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kam-por Tomy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is huge and well decorated, staff are very kind and helpful. Room is clean. Amenities are very good
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Elton

Liked: Cleanliness
Property stayed free shuttle - didn’t exist, outdoor pool was a splash pool that was in a poor state of repair. Great for the wedding market but for tourists best find somewhere more central
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Fred

Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs serious renovations, and perhaps being more accommodating to foreigners would make your hotel more attractive
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao Fan provide a good service for us. Thanks
Stayed 1 night in May 2024
Verified

10/10 Excellent

HawChang

Liked: Cleanliness, staff & service, property conditions & facilities
I can tolerate a day without breakfast, but can’t stand the non-functional air conditioning.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist in der Nähe vom Panda Base deshalb ist es eine gute Auswahl.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Guilherme

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel precisando de reforma. Quartos muito escuros e antigos. A curadoria de hotéis 5 estrelas do aplicativo tem deixado a desejar na minha viagem à China . Dos 5 hotéis que fiquei, somente 2 estavam à altura.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

CHIH HSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

非常舒適的環境
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒适的家庭旅行

感谢酒店提供的一切贴心服务。
Stayed 2 nights in Jun 2022
Verified

8/10 Good

XIN

Liked: Cleanliness, staff & service, room comfort

設施有點舊

房間大,環境接近大自然,但是酒店設施有點舊了
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パンダ基地に近いため何度かお世話になっています。路線バスのバス停までちょっと歩くし、ルートが変わって基地まで少し時間がかかるようになってしまいましたが、お部屋も使いやすく安心して利用できるところが良いです。フロントも英語対応できる方が増えたようです。USBの充電が高速充電対応になっていて便利でした。
USBの充電が便利でした。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

クラブルームがおすすめ

パンダ基地に行くためにクラブルームに2泊しました。 1日目はホテルに着いたのが22時過ぎだったので、ウェルカムフルーツは翌日に準備するとのこと。 お部屋はとても綺麗で、冷蔵庫に飲み物(ビール)も入っていたので助かりました。 朝食は地下の朝食会場で6:30-10:00です。初日は7時過ぎに行ったので空いていてとても良かったのですが、 2日目は8時に行ったら大混雑で席もありませんでした。早めに行くのをお勧めします。 パンダ基地へのシャトルサービスですが、行きは一番早い8:15のバスを事前に予約して乗りました。 基地の手間で降りるので、バスを降りてからチケット売り場まで少し歩きます。 帰りは、降りた場所に戻ってくればOKとのことでした。 私は2時のバスを予約していたので、早めにシャトル乗り場に戻ってきたのですが、1:45頃にバスが来てくれて 予約していない乗客がいたのか、乗り切れないということで直ぐにバスは発車しました。 ピストン輸送することもあるようです。(なので定刻にバスがいないこともあるかもしれないですね) ※ここで重要な情報です※ バスを待っている間に足に小さい黒い虫が何匹か止まっているのに気が付いて振り払ったのですが、 帰国してから両足とも何か所も虫さされの跡がありひどい目にあいました。長ズボンだったのですが、 靴下が短め(くるぶしよりも上です)だったので、靴下がなくなった辺りを集中的にやられました。 猛烈なかゆみだったので皮膚科に行ったところ、ダニではないか?とのことでした。 これから訪問される方は、長い靴下をはくか、バス乗り場では要注意です! ホテル自体は帰りの空港へのタクシー手配もバッチリでしたし、クラブラウンジもご飯も食べられるし、 お酒もたくさん種類があって、非常に快適でした。パンダ基地に行かれるならオススメです。
ウェルカムフルーツ
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel for the Pandas.

The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Stayed 8 nights in Aug 2019
Verified

10/10 Excellent

Yan

Liked: Staff & service, amenities, property conditions & facilities
環境淸靜,景觀一流。房間很大,而且舒適。房間景觀,面對室外游泳池,及一片很大綠色草地,很舒服。附近是成都熊貓基地。
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WerkpuntjeS

+ buitenzwembad, kamer, shuttle naar panda’s/metro - ver van centrum (taxi’s niet evident), binnenzwembad (constant zwemlessen waardoor helft van het bad niet toegankelijk is), kwaliteit brood bij het ontbijt
Stayed 3 nights in Jul 2019
Verified

8/10 Good

hideaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

成都出張

仕事で一泊で利用しました。近くに食事出来るお店が無く、その点が残念でした。 次回は周りを探索してみたいです。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes! Stay here!!!

We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for pandas

Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

shawon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很温馨的酒店

靠近熊猫基地好想跟自己没什么关系。因为和好朋友一起在这边聚会不可能去看熊猫撸竹子。酒店很干净,前台很亲切,不断关怀入住感受。下次还会继续选择皇冠
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Pandas, far from the city center..

Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Stayed 3 nights in Mar 2019