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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Terrace/patio
Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

$102
$85 nightly
$102 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

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Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Barnwood Arboretum & Park
    ‪5 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic King Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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The price is $105
Jan 9 - Jan 10, 2026
Total with taxes and fees
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About the neighborhood

Cheltenham

Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. .This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5.2 mi (8.3 km) from The Promenade.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 5 min drive - 2.9 miles
  • Barnwood Arboretum & Park - 5 min drive - 3.4 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.0 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Phoenix Café - ‬8 min drive
  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Ruby's Birdlip - ‬6 min drive
  • ‪The Ridge & Furrow - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Hotel with a full-service spa, in the vicinity of University of Gloucestershire
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Hardy Restaurant - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Reviews

Cheltenham Chase Hotel & Spa Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

Reviews

8/10 Good

David

Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Titilola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provide nice service, rooms are comfortable and clean. However they claimed as dog friendly hotel, but there is no single bin to dispose dogs poo, so I had to walk outside hotel quite far to find public bin to dispose black poo bag. There is £25 extra charge for a dog, but you have no extras for your 4 legs friend. No dogs bowls for a water, no treats for a dogs either. Great hotel if you have no pet with you, but wouldn't recommend if you travel with your furry friend
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay but wish Pool opened longer on weekend

Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Stayed 1 night in Sep 2025

8/10 Good

Lynsey

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Between Brighton and Stonehenge, it was an excellent hôtel and good value. Nice breakfast Quiet
Stayed 2 nights in Aug 2025

2/10 Terrible

Mrs Caroline

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Most staff were unfriendly, not engaging, majority of them miserable! On check out we had one member of staff smile at us. I've never felt so unwelcome in a hotel. Checked in and had to ask what time breakfast was, where was our room and pay a £50 holding fee just in case I use room service. That wasn't stated in the booking through the site I booked. Every question I asked I got an eye roll response. I asked receptionist about the bar and food, she said "menu in the room" (no menu was in our room). I asked how to get to my room, was told "the lift behind you" I looked to see the lift and turned round to say thank you and she was straight on the phone as if my prescence was an inconvenience for her! I felt like I'd get a better welcome just signing in on a tablet. Breakfast staff, well, I got to the welcome desk and said my room number, waitress couldn't see it so just said no worries and stared at me, so I asked "do I just help myself? " and she said "yep". I asked another member of staff where the toast was as I hadn't spotted it, she rolled her eyes and stated "over there!" The coffee machine broke and I let the same member know and she just looked at me then walked on! The bed was very uncomfortable and only two pillows provided with no extra in a cupboard, even premier inn have those. The pillows were lifeless and we had the most uncomfortable sleep! All in all, I normally walk into hotels and feel welcomed by polite and friendly staff, not here!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Kasumi

Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent stay room good size and comfortable. Alex at breakfast was brilliant
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and tidy but room for improvement

The shower holder was broken in the bathroom, so was pointing at the floor and the shower gel had not been filled up. The bar food wasn’t great, especially for the price and when asked if we wanted any sauces we said no thank you, but cutlery would be nice. The couple next to us had to ask for cutlery as well. Another lady ordered a hot sandwich after 6pm which was sent back as it was very poor but we was told that we couldn’t have a sandwich as it was after 6pm! Didn’t find the staff overly friendly but the hotel was clean and tidy.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Air con in the room didnt work so was very warm, had a fan in the room but due to location of plug points wasnt great Plug and shower tray beed replacing-dirty, rusty and very slippy Breakfast-dont seem equipped to cope when busy.people struggling to find clean tables, hot food not topped up regularly so half was missing and had to wait for items to come out.a poor man had been waiting 23minutes for poached eggs!!and ad for the toaster-you have to put the bread through at least 5 times to get something that resembles toast Spa area was om but not many places for people to actually sit
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal for a one night stay

Great location for my friend and I to meet up. Lovely big room, comfy bed and nice facilities. Perfect for a one night stay and meet up with friends.
Stayed 1 night in Aug 2025

8/10 Good

Nadeem

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with friendly staff who welcomed me and my friend with a smile. Very quick checking us in as well. Room was spacious and the floor we was on was quiet as well. Overall great experience, will be back again soon !
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Average.
Stayed 1 night in Aug 2025