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Malmaison Cheltenham

Property class: 4

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Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Lobby sitting area
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; British cuisine
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
$128
$107 nightly
$128 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, The Promenade
    ‪9 min walk‬
  • Place, University of Gloucestershire
    ‪13 min walk‬

Room options

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Cosy Double

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Standard Double Room

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lunch and dinner served
Queens Hotel Cheltenham
Cheltenham
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$96 nightly
The price is $115
May 10 - May 11
Total with taxes and fees
Queens Hotel Cheltenham

About the neighborhood

Cheltenham

With a stay at Malmaison Cheltenham in Cheltenham, you'll be within a 5-minute drive of Cheltenham Town Hall and Cheltenham Racecourse. .This hotel is 0.2 mi (0.3 km) from Parabola Arts Centre and 0.2 mi (0.4 km) from Imperial Gardens.

What's nearby

  • Cheltenham Town Hall - 7 min walk - 0.4 miles
  • The Promenade - 9 min walk - 0.5 miles
  • Everyman Theatre - 12 min walk - 0.7 miles
  • University of Gloucestershire - 13 min walk - 0.7 miles
  • Pittville Park - 18 min walk - 1.0 mile

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪The Tivoli - ‬7 min walk
  • ‪Sef Steakhouse - ‬6 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a hair salon. This hotel also features wedding services and a banquet hall.
Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Overall very pleasant stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious. Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Stayed 1 night in Jan 2026

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness
Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

8/10 Good

Gregory

Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless all the staff were great really enjoyed our 2nights there
Stayed 2 nights in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Great room, location and food.
Stayed 2 nights in Dec 2025

8/10 Good

Nigel

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great place and location for a Xmas stop over.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff. Would stay again
Stayed 2 nights in Dec 2025

8/10 Good

Chris

Business traveler
Liked: Amenities, property conditions & facilities
Lovely reception staff.
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were lovely, particularly tge cleaners who gave us lovely warm greetings this morning. We will stay again. Thank you (Room 116)
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a great selection of food available at breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Auchengray

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Stayed 1 night in Dec 2025