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Holiday Inn Express Cheltenham by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
In-room safe, desk, blackout drapes, soundproofing
Exterior
Lobby
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk
$88
$74 nightly
$88 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Place, Pittville Park
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪12 min walk‬
  • Place, Cheltenham Racecourse
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room (Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Standard Room, 1 Double Bed (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (Free Hot Breakfast)

7.8 out of 10
Good
(40 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Steam room
Leonardo Hotel Cheltenham
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  • Restaurant
  • Gym
4.2 out of 5, Very Good, 1,001 reviews
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The price is $95
Dec 21 - Dec 22
Total with taxes and fees
Leonardo Hotel Cheltenham

About the neighborhood

Cheltenham

In the heart of Cheltenham, Holiday Inn Express Cheltenham by IHG is within a 5-minute drive of Cheltenham Town Hall and Cheltenham General Hospital. .This hotel is 1.3 mi (2 km) from Cheltenham Racecourse and 1.5 mi (2.4 km) from University of Gloucestershire.

What's nearby

  • Pittville Park - 4 min walk - 0.3 miles
  • The Promenade - 9 min walk - 0.5 miles
  • Everyman Theatre - 9 min walk - 0.5 miles
  • Cheltenham Town Hall - 12 min walk - 0.7 miles
  • Cheltenham Racecourse - 3 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Cosy Club - ‬5 min walk
  • ‪BrewDog Cheltenham - ‬3 min walk
  • ‪The Frog & Fiddle - ‬6 min walk
  • ‪288 Bar & Wok - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Holiday Inn Express Cheltenham by IHG

Hotel with a restaurant, near Cheltenham Town Hall
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 138 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Great Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Great Room - This café serves breakfast and light fare.
Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
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Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dharamjeet Singh

Stayed 1 night in Aug 2025

8/10 Good

Gilles, Drybrook

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Mark

Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Sep 2025

6/10 Okay

francesco

Liked: Property conditions & facilities
Parking was external but not too far Breakfast was ok not a lot of options nor any staff checking you paid I found this disappointing as we could have not paid and walked straight into breakfast
Stayed 1 night in Sep 2025

8/10 Good

Tatsuhiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were not enough tables for breakfast
Stayed 1 night in May 2025

8/10 Good

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

The staff during our stay were very helpful and went the extra mile to make the stay more comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property centrally located with secure parking in adjacent NCP
Stayed 3 nights in Aug 2025

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service
Great staff. Hotel is ok for the night. Breakafast place collapsed during the morning period. The place is really small
Stayed 1 night in Aug 2025

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible experience. It was not two full beds. It was a bed and a sofa couch that was terrible. The pool was not on the property and the hours for kid swim were limited. We got back late, found dried blood and crumbs in the sofa bed. No one picked up downstairs. I told Expedia and the hotel denied it- but I took photos.
Stayed 1 night in Jul 2025

6/10 Okay

Leo

OK, but not as described!

Very good breakfast, and overall not bad but once again having specifically booked a twin room I was only offered a double; why can't you ever get this right? (My wife has a machine to help her breathing at night and a double is very difficult for us BOTH to sleep). The car parking is extra cost and NOT on site but just down the road, a lot to ask for people lugging suitcases etc. Also, we couldn't use the restaurant as there was a "function" on that night, and we were given no advanced notice of that. Lastly, there are two lifts but with one out of order all the time we were there it meant a long wait or the stairs; not impressive.
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Good Hotel Shame About The Carpark

A decent enough hotel in central Cheltenham. Beware car parking charges in adjacent NCP as this adds about £10 per night to your stay. If staying for more than one night and you need to use your car during your stay then DO NOT pay for parking in advance via the NCP website as the ticket only allows one entry and one exit from the car park.
Stayed 3 nights in Jul 2025

8/10 Good

Caroline, ASHFORD

Stayed 1 night in Jul 2025

10/10 Excellent

Monina

Traveled with group, Traveled with family
The hotel is clean and staff is very accomodating
Stayed 2 nights in Jul 2025

6/10 Okay

Maurice

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and polite staff. Clean room, reception area and a fantastic breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy budget hotel with nice staff

Basic hotel that was very comfortable for one night and had very lovely staff. My only complaint is that the room had a strange popping noise perhaps coming from the room next door or above. It was like the headboard MDF board was settling. Luckily I brought ear plugs and could eventually fall asleep.
Stayed 1 night in Jun 2025

8/10 Good

Stanley

Stayed 1 night in Jun 2025

10/10 Excellent

margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Philip, Twickenham

Liked: Staff & service, amenities, property conditions & facilities
Friendly and professional welcome and generally a good experience But, I found blood stains on the carpet which had clearly been there for some time but no effort had been made to remove them. It was too late to complain but very unpleasant and i belive the carpet shoukd have been replaced and the room put out of use. Never seen that before
Stayed 1 night in Jun 2025

8/10 Good

colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking arrangements
Stayed 3 nights in Jun 2025