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Holiday Inn Express Cheltenham by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$112
$94 nightly
$112 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Place, Pittville Park
    ‪4 min walk‬
  • Place, The Promenade
    ‪9 min walk‬
  • Place, Cheltenham Town Hall
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room (Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Standard Room, 1 Double Bed (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (Free Hot Breakfast)

7.8 out of 10
Good
(40 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Leonardo Hotel Cheltenham
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4.2 out of 5, Very Good, 1,001 reviews
$81 nightly
The price is $98
Jan 25 - Jan 26
Total with taxes and fees
Leonardo Hotel Cheltenham

About the neighborhood

Cheltenham

In the heart of Cheltenham, Holiday Inn Express Cheltenham by IHG is within a 5-minute drive of Cheltenham Town Hall and Cheltenham General Hospital. .This hotel is 1.3 mi (2 km) from Cheltenham Racecourse and 1.5 mi (2.4 km) from University of Gloucestershire.

What's nearby

  • Pittville Park - 4 min walk - 0.3 miles
  • The Promenade - 9 min walk - 0.5 miles
  • Everyman Theatre - 9 min walk - 0.5 miles
  • Cheltenham Town Hall - 12 min walk - 0.7 miles
  • Cheltenham Racecourse - 3 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Cosy Club - ‬5 min walk
  • ‪The Frog & Fiddle - ‬6 min walk
  • ‪BrewDog Cheltenham - ‬3 min walk
  • ‪288 Bar & Wok - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Holiday Inn Express Cheltenham by IHG

Hotel with a restaurant, near Cheltenham Town Hall
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 138 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Great Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Great Room - This café serves breakfast and light fare.
Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Holiday Inn Express
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Holiday Inn Cheltenham
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Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Faheem

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Better to camp outside

AC sending extraterrestrial signals whilst it was off. Fire alarm latch frequently emitted intrusive sounds. Disturbing noises through the wall near the bed with random booming noise from the headboard at night.
Stayed 1 night in Oct 2025

10/10 Excellent

John, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant breakfast choices.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.
Stayed 1 night in Oct 2025

4/10 Poor

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location but went back to the hotel to have a drink and was told they could not serve us because they could not print
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Hussein

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very healthy and many choices
Stayed 1 night in Oct 2025

6/10 Okay

martin

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient for town. Staff were very welcoming. Starting to look a little 'tired' tho - stained carpets in communal area,and stained furniture in the room. Pretty good breakfast choices, to include non-dairy milks. Maybe more healthy cereal options and freshfruit toppings.
Stayed 1 night in Oct 2025

6/10 Okay

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right opposite big eating area with plenty of options. Very pleasant experience with staff and room in general. Will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dharamjeet Singh

Stayed 1 night in Aug 2025

8/10 Good

Gilles, Drybrook

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Mark

Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Sep 2025

6/10 Okay

francesco

Liked: Property conditions & facilities
Parking was external but not too far Breakfast was ok not a lot of options nor any staff checking you paid I found this disappointing as we could have not paid and walked straight into breakfast
Stayed 1 night in Sep 2025

8/10 Good

Tatsuhiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were not enough tables for breakfast
Stayed 1 night in May 2025

8/10 Good

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

The staff during our stay were very helpful and went the extra mile to make the stay more comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property centrally located with secure parking in adjacent NCP
Stayed 3 nights in Aug 2025

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service
Great staff. Hotel is ok for the night. Breakafast place collapsed during the morning period. The place is really small
Stayed 1 night in Aug 2025

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible experience. It was not two full beds. It was a bed and a sofa couch that was terrible. The pool was not on the property and the hours for kid swim were limited. We got back late, found dried blood and crumbs in the sofa bed. No one picked up downstairs. I told Expedia and the hotel denied it- but I took photos.
Stayed 1 night in Jul 2025