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CheapTickets Verified Reviews
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3.8 of 5 guest rating
Room type Options Nightly price Book
Standard Double Room
190 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Triple Room
258 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Accessible Twin Room
193 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room
269 square feet
1 Double Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite
322 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Accessible Double Room
190 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Quadruple Room
300 square feet
4 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Twin Room
193 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
Room with view
322 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star hotel, walk to Cheltenham Town Hall

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
24-hour front desk
Multilingual staff

Citrus Hotel Cheltenham by Compass Hospitality is centrally located in Cheltenham, a 4-minute walk from Cheltenham Town Hall and 7 minutes by foot from Everyman Theatre. This hotel is 0.7 mi (1.1 km) from Cheltenham General Hospital and 0.7 mi (1.1 km) from University of Gloucestershire.

Stay in one of 59 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

This hotel offers complimentary parking nearby, wheelchair access, and designated smoking areas.

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Citrus Hotel Cheltenham by Compass Hospitality

Wellington Street, Cheltenham, England GL50 1XZ

Hotel Amenities

Hotel Amenities

Citrus Hotel Cheltenham by Compass Hospitality features multilingual staff, coffee/tea in a common area, and laundry facilities. 2 meeting rooms are available. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers dry cleaning/laundry services, room service (during limited hours), and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Citrus Hotel Cheltenham by Compass Hospitality has designated areas for smoking.

  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Bar/lounge
  • Luggage storage
  • Long-term parking (surcharge)
  • Coffee/tea in common areas
  • Free parking nearby
  • Elevator
  • Breakfast available (surcharge)
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Parking (limited spaces)
  • Express check-out
  • Year Built - 1960
  • Total number of rooms - 59
  • Number of floors - 4
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Multilingual staff
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Polish

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Room Amenities

Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2018.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.

Lobby Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Things to Do

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of GBP 20 per pet, per night
  • Dogs only
  • 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Online Penalty Collection

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 3 and GBP 5 for adults, GBP 3 and GBP 5 for children (approximately)
  • Self parking fee: GBP 8 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Big Sleep Cheltenham
  • Big Sleep Hotel
  • Big Sleep Hotel Cheltenham
  • Big Sleep Hotel Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham Compass Hospitality
  • Big Sleep Cheltenham Compass Hospitality
  • Big Sleep Compass Hospitality
  • Citrus Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel
  • Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

We should mention

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

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