Holiday Inn Express Chelmsford by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chelmsford by IHG

Indoor pool
Lobby
Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$101
$90 nightly
$101 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
8 Independence Drive, Chelmsford, MA, 01824
  • Place, Concord River
    ‪3 min drive‬
  • Place, University of Massachusetts Lowell
    ‪6 min drive‬
  • Place, Tsongas Arena
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪37 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Communications/Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Communications/Mobility Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(73 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Chelmsford

Located in Chelmsford, Holiday Inn Express Chelmsford by IHG is within a 10-minute drive of University of Massachusetts Lowell and Lowell Memorial Auditorium. .This hotel is 4.1 mi (6.7 km) from Tsongas Arena and 4.7 mi (7.6 km) from Lowell General Hospital.

What's nearby

  • Concord River - 3 min drive - 3.6 miles
  • Jack Kerouac's Grave - 4 min drive - 3.6 miles
  • University of Massachusetts Lowell - 6 min drive - 5.1 miles
  • Tsongas Arena - 6 min drive - 5.5 miles
  • Lowell Memorial Auditorium - 6 min drive - 5.5 miles

Getting around

  • Lowell Station - 10 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 26 min drive

Restaurants

  • ‪Dunkin' - ‬4 min walk
  • ‪Tavern in the Square - ‬3 min drive
  • ‪KJ’s Caffe - ‬4 min walk
  • ‪Sal's Pizza - ‬2 min drive
  • ‪Bertucci's - ‬18 min walk

About this property

Holiday Inn Express Chelmsford by IHG

Hotel with free breakfast, in the vicinity of University of Massachusetts Lowell
Holiday Inn Express Chelmsford by IHG offers 131 accommodations with iPod docking stations and coffee/tea makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007080560
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chelmsford Hotel
Inn Express Chelmsford Hotel
Express Chelmsford By Ihg
Holiday Inn Express Chelmsford
Holiday Inn Express Chelmsford by IHG Hotel
Holiday Inn Express Chelmsford an IHG Hotel
Holiday Inn Express Chelmsford by IHG Chelmsford
Holiday Inn Express Chelmsford by IHG Hotel Chelmsford

Holiday Inn Express Chelmsford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this hotel due to breakfast, which was great. Pool is only opened limited hours and closed on Mondays. This was disappointing. HVAC system went down in our room one evening and no maintenance staff there. We unplugged it and waited... Finally started working. Hot breakfast with sausage, bacon, pancakes, scrambled eggs, pancakes, cereal,bagels, toast, juice, coffee, yogurt, fresh fruit, hard boiled eggs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fritzner

Stayed 3 nights in Oct 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room had everything we needed. Service was friendly and efficient. Wish the rates were lower. Had handicap room, able to accommodate a wheelchair, but bed was so high there was no way a person could transfer from their chair to the bed. I was not chair-bound, but had a very hard time getting into the bed. Other than that, I would book a stay there again when in that area.
Stayed 1 night in Oct 2025

10/10 Excellent

D

Stayed 1 night in Oct 2025

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait until 3.15 to check in as the room was not ready. Otherwise everything else was good - clean room and good breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Aaron, Woodbury

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This property was very nice, clean, and quiet. We had an accessible room which was nice however was not big enough to allow me to maneuver in my wheelchair. The space between bed and furniture needs to be wider. Bathroom was very good. They have lovely dove products (unfortunately I’m allergic but they had no alternatives to offer). The pool is nice but the handicap lift was not functional and the pool water was cold and not comfortable to swim in. The pool room was also cold. Both should be heated better. The area was clean and the bathroom being right next door was nice. The breakfast was great. There was different options each day and the food was good quality. The ladies who work in the breakfast area however were a bit uptight and rude. While they do a good job keeping the area clean and refilling food items we had one of the ladies yell at us because we had forgotten to close the lid on the eggs. Since we are trying to maneuver two plates and me in a wheelchair we thought she could have just came over and closed it for us or at the least asked us in a kinder more understanding tone. We didn’t appreciate being snapped at. Also, breakfast is supposed to be until 9:30. At 9:20 we went for some more food and another family had just come in to get breakfast. We were all told that everything was gone and they weren’t putting out anymore food. If breakfast is until 9:30 then all food should be available until 9:30. Overall we enjoyed our stay but there is room for improvement.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fritzner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
PROS: clean; comfy beds; easy to get to location; varied breakfast that was well attended. Spacious rooms. Quiet surroundings. Hallway cameras. CONS: pool closed randomly. Front desk stated it could only be open when lifeguard on duty. No lifeguard (see attached photo). Staff during breakfast was kind and attentive. Front desk was deplorable.
Stayed 2 nights in Oct 2025

8/10 Good

Reagan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean and business friendly
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mavis and George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Sep 2025

2/10 Terrible

Alex

Stayed 1 night in Oct 2025

6/10 Okay

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway, but quiet
Stayed 11 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Reny

Business traveler, Traveled with partner
The room smelled like dirty shoes and the coffee maker wasn't working
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Breakfast was very disappointing. No fruit and no yougurt.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is woefully inadequate
Stayed 1 night in Sep 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Aug 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Kraig

Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025