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Best Western Atlantic Hotel

Property class: 3

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Photo gallery for Best Western Atlantic Hotel

Breakfast area
Reception
A hotel corridor with a carpeted floor, a door at the end, and blue lighting.
Reception
A bar area with a sofa, chairs, and a bar counter.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk
$106 nightly
The current price is $127 total
Total with taxes and fees
Nov 26 - Nov 27

Explore the area

View in a map
Brook Street, Off New Street, Chelmsford, England, CM1 1PP
  • Place, Chelmsford Cathedral
    ‪7 min walk‬
  • Place, Bond Street
    ‪7 min walk‬
  • Place, Admirals Park LNR
    ‪16 min walk‬
  • Airport, London (STN-Stansted)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 223 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room

Standard Room, 1 Double Bed, Non Smoking

  • 223 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Room

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 223 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Room

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only)

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking (Shower Only)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 223 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Chelmsford

A stay at Best Western Atlantic Hotel places you in the heart of Chelmsford, within a 10-minute walk of Chelmsford Cathedral and Riverside Leisure Centre. .This hotel is 0.5 mi (0.8 km) from Bond Street and 0.6 mi (0.9 km) from Riverside Ice and Leisure.

What's nearby

  • Chelmsford Cathedral - 7 min walk - 0.4 miles
  • Bond Street - 7 min walk - 0.4 miles
  • Central Park - 13 min walk - 0.7 miles
  • Admirals Park LNR - 16 min walk - 0.9 miles
  • Forest Drive Shops - 5 min drive - 1.4 miles

Getting around

  • Chelmsford Station - 9 min walk
  • Gatwick Airport (LGW) - 82 min drive

Restaurants

  • ‪Back Inn Time - ‬5 min walk
  • ‪Costa Coffee - ‬10 min walk
  • ‪The Ale House - ‬9 min walk
  • ‪Pret a Manger - ‬8 min walk
  • ‪Voodoo Keller Bar - ‬7 min walk

About this property

Best Western Atlantic Hotel

Best Western Atlantic Hotel offers 62 accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Chelmsford hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 62 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9.95 to 15.95 per person

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 5.0 per stay

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 to 15.95 per person
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Atlantic Hotel Chelmsford
Best Western Atlantic Chelmsford
Best Western Atlantic Hotel
Best Atlantic Hotel Chelmsford
Best Western Atlantic Hotel Hotel
Best Western Atlantic Hotel Chelmsford
Best Western Atlantic Hotel Hotel Chelmsford

Best Western Atlantic Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 135 out of 404 reviews
Rating 8 - Good. 164 out of 404 reviews
Rating 6 - Okay. 62 out of 404 reviews
Rating 4 - Poor. 23 out of 404 reviews
Rating 2 - Terrible. 20 out of 404 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated room I stayed in, however still work in progress in and around the hotel. No bar or resturant available in the evening which wasn't mentioned when booking which was disappointing after a very long drive. Staff were brilliant though. I'm sure once finished with things mentioned available it will be a nice hotel to stay in.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel undergoing renovations after being a former asylum hotel. This was not clear at the time of booking. Outside the hotel is like a building site. Grounds not maintained. No restaurant or bar open even though stated available so relied on the local Coop for food and beverage. No lift so had to carry my case to the third floor. Stairs had bits of chip board on them hence no cleaning for 3 days. Faint smell of smoke throughout. Marked hand towel... query dirty. No AC so had to rely on portable fan in the heat wave. Floor by the bottom of the bed edge not vacuumed well with dried grass present. Only one positive... lady on reception Toni was lovely... very helpful and friendly and did her best to defend the hotel's short comings. Overall an awful stay. Best Western as a global brand should be ashamed! Clearly greed when they should had waited and done the refurb completely before reopening.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is terrible. It shouldn't be able to open based of the state of the grounds and the lack of amenities. When we booked it there was no mention of any of the this. When we arrived we were shocked to find the grounds were like a dumping ground. Old suitcases, beer bottles, general rubbish scattered around the parking area. 3 spaces were full of skips, leaving very little parking for customers, as the car park has about 10 spaces. So first impressions were worrying. At check in I asked about the restaurant and bar, to be told they were shut. great. They still had breakfast but after the state of the place we declined. The receptionist told us half the hotel was shut as undergoing refurb, but we were getting a newly renovated room. Walking down the dark hallways to the room we were faced with dark and dingy scruffy old doors, dark paint and many pictures of Muhammad Ali pop art. Strange. Then we get into the room, yes new carpet and paint, with old and cruddy furniture. No air con, there was a fan in the wardrobe. Then opening the curtains we had a room with a view, a view of a building site, loads of rubbish and the car park. I stay in hotels regularly and have been in some not so desirable ones but this was the pits. This is Best Western not some scruffy motel. The shower tray was flimsy and felt like it hadn't been levelled up properly. It moved underneath. Only good thing about it was the complimentary water, and a couple of biscuits in the room. £150
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for walking to city centre. Free car park. Stayed on a Friday night, it was very quiet. Friendly and helpful staff. Good breakfast.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room with poor customer service.

I have stayed in a lot of different hotels in the last month, and if this is a 4 star hotel then the others were 7 or 8 star. The first room we were given hadn’t been cleaned properly with crisps on the chair. The bed sheets were torn and the mattress had dirt on it. We were moved to another room wish was slightly better so we stayed although my wife wanted to check out immediately. The bathroom in the second room looked good but the toilet didn’t flush well and the shower was very slippery. The following morning I was woken at 08.30 am and told I would have to use my car as they were going to put up scaffolding. I wasn’t impressed when I asked could it wait 30 minutes and was told no. I did park my car close to the hotel as children were playing football in the centre of the car park and didn’t want my car damaged. Not impressed I would not choose to return.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms, don't bother with breakfast.

Easy to find and pleasant enough, room was well appointed but the TV didn't have sound, we don't really use it so no bother. Bed was pretty big so very comfy and the bathroom was very nice. We paid for breakfast at nearly £18 for two i was expecting a decent choice. What we got was not very good at all, stone cold bacon, stone cold eggs and one stone cold hash brown. The beans were the only hot thing with the toast you cook yourself.
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff but basic facilities

Staff were lovely and the check in and out were quick and efficient. Several things in the room did not work but comfortable bed. The breakfast wasn’t great. The staff, though were all extremely helpful and cheerful.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel proche centre ville. Personnel très accueillant. Je recommande !
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay, but staff very friendly and helpful and knew their stuff. Breakfast was vety good, toom very co.fortable and clean.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Excellent location, short walk from station. Spacious room, very comfortable bed. Disappointed to find no fridge in the room & no glasses to drink from. The hot beverage selection was great but the bottles of water were very small.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient place to stay with free parking . It’s even better if there was a lift. Room size is good.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place to stay in Chelmsford, easy walk to the city centre and great parking. Friendly staff, excellent breakfast , would come back.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Helpful staff and good location.

Friendly, helpful staff who helped us to find a quiet room. Good location - only 5 mins walk into town and a local Co-op opposite. The bed was comfortable. The only downside was the lack of air-conditioning and windows that would not open fully. Although a fan was provided, the room was still quite hot. A refrigerator in the room would also have been nice.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the station and to the main High Street within about 5/10 min walk easy to access local amenities. Room was adequate all be it very stuff/close at night. Breakfast was poor, food was luke warm at best. The staff however on the whole helpful and polite. Location was good, although the hotel itself is over priced for what it is, it is in a good location and the executive rooms are adequate the standard rooms are just about passable old and tired and in desperate need to updating!!
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very easy to check in and out. Good sized bed and very comfortable. Slightly out from the centre but only a short walk. Ample on-site parking.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

I stay here a lot and the service is always good. Food is good, staff are always happy and helpful. I will always come back!
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre hotel with spacious, comfortable room

We stayed for two nights to allow us to explore Chelmsford and the surrounding area (RHS Hyde Hall & Essex Regimental Museum etc). The reception staff were very polite and helpful, but owing to the recent Covid restrictions the room did not get cleaned during our stay but I was able to obtain additional coffee, milk etc from reception. The room was spacious and comfortable and there were many spare spaces in the car park (which is always important to us). It is walking distance from the railway station and city centre. However, there is an extremely bad pot-hole located in the approach road to the car park (when exiting back on to New Road) and this in my opinion should be drawn to guests attention when leaving the hotel for the first time. Overall would certainly recommend it
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as you'd expect

All you would want in a hotel for a business trip. Nothing exceptionally good or poor. Restaurant better than average and restaurant staff very good.
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very large and comfortable and a well appointed room, the breakfast was plentiful but I was surprised how many items were 'shared surfaces' such as large jugs of juice with fiddly lids touched by all guests and even though signs to wear masks in the breakfast dining room several guests didn't and it was not enforced which seemed odd whilst having a self serve buffet style arrangement. I would also like to have seen hand sanitizer provided on the tables
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room. Very comfortable bed. 5 mins walk from city center. Sky TV
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly Service, great size room, clean, breakfast very good
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Service, great size room, clean, breakfast very good
Stayed 1 night in May 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Not worth the price charged
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Always a good stay here. Friendly and Polite. The rooms are spacious and clean with a huge bed and big tv. Good WiFi connection for working or streaming. Breakfast was COVID style takeaway but that will change once Covid is over. Happy Stay and will return
Stayed 2 nights in Apr 2021