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The Ballantyne, A Luxury Collection Hotel, Charlotte

Star Rating
4 out of 5
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Reviews

4.7 / 5Exceptional
335 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Quail Hollow Club
    10 min drive
  • Popular Location
    United States Citizenship and Immigration Services office
    13 min drive
  • Popular Location
    SouthPark Mall
    14 min drive
  • Airport
    Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Golf View

    Room Amenities

    • Golf view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, Golf View

    Room Amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Balcony, Golf View

    Room Amenities

    • Golf view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Suite, 1 Bedroom, Balcony, Golf View

    Room Amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More details
  • Cottage, 4 Bedrooms, Balcony, Golf View

    Room Amenities

    • Golf view
    • Sleeps 8
    • 4 King Beds
    More details

About this area

Charlotte

Located in Charlotte's Ballantyne neighborhood, The Ballantyne, A Luxury Collection Hotel, Charlotte is in the business district and near theme parks. CSA OrthoCarolina Sportsplex and Quail Hollow Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Carowinds Theme Park and Charlotte Regional Farmers Market. Looking to enjoy an event or a game while in town? See what's happening at Spectrum Center or Bank of America Stadium.

What's nearby

  • Popular Location
    Quail Hollow Club - 10 min drive
  • Popular Location
    United States Citizenship and Immigration Services office - 13 min drive
  • Popular Location
    SouthPark Mall - 14 min drive
  • Popular Location
    Queens University of Charlotte - 18 min drive
  • Popular Location
    Freedom Park - 22 min drive

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 22 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 21 min drive

Restaurants

  • Gallery Restaurant – Alfresco dining restaurant with a bar offering American cuisine. Serves breakfast and dinner daily. Reservations required. Kids' menu available.
  • The Ryal – Alfresco dining lobby lounge offering American cuisine. Serves light fare daily. Kids' menu available.
  • Outdoor Pool Bar – Bar. Open on select days.

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Romantic Charlotte resort in Ballantyne with 3 indoor swimming pools
Along with 3 indoor pools, this smoke-free resort has a full-service spa and a golf course. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, an outdoor pool, and 3 bars/lounges are onsite. All 244 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LED TVs with cable channels.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Charlotte resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, a golf course, and 3 indoor swimming pools. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 6230 square feet (579 square meters) include a conference center. This business-friendly resort also offers an outdoor pool, a 24-hour health club, and a spa tub. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in September 2018.
The Ballantyne, A Luxury Collection Hotel, Charlotte is a smoke-free property.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 3 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a 24-hour health club, a spa tub, a sauna, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 50 per pet, per stay

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 40 for adults, USD 6 and USD 15 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to September. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte
  • The Ballantyne Hotel Charlotte
  • Ballantine Resort Charlotte
  • Ballantyne Hotel Charlotte
  • The Ballantyne A Luxury Collection Hotel
  • The Ballantyne a Luxury Collection Hotel Charlotte
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Resort
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 3 indoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6230 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Frette Italian sheets
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Boat tours
  • Fitness center access
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rafting
  • Rock climbing
  • Sailing
  • Segway rentals/tours
  • Skydiving
  • Theme parks
  • Water skiing
  • Ziplining

Where to eat

  • Gallery Restaurant – Alfresco dining restaurant with a bar offering American cuisine. Serves breakfast and dinner daily. Reservations required. Kids' menu available.
  • The Ryal – Alfresco dining lobby lounge offering American cuisine. Serves light fare daily. Kids' menu available.
  • Outdoor Pool Bar – Bar. Open on select days.
4.7

Exceptional

5 - Excellent
263
4 - Good
54
3 - Okay
11
2 - Mediocre
5
1 - Poor
2
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Attentive staff, well run facility Accommodating to guests

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

Incredible staff. Upbeat. Seemed to really like their jobs.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel lives up to its name.

The location, amenities, and staff our all outstanding. This was our second visit to this property. We have enjoyed both of our stays and will return again.

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2019

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