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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

A grand staircase with a black iron railing, large arched windows, and a chandelier.
A large, multi-story hotel with a central courtyard, a fountain, and a lake.
A spa area with a hot tub, stone walls, and large windows offering a view of the outdoors.
An indoor swimming pool with clear water, surrounded by stone walls and columns, and furnished with blue chairs and potted plants.
A spacious lobby with high ceilings, large windows, and modern lighting fixtures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $376
$323 nightly
$376 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, TD Amp Ballantyne
    ‪6 min walk‬
  • Place, Reclining Bulls Statue
    ‪14 min walk‬
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a dresser.

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View

9.8 out of 10
Exceptional
(30 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View

9.6 out of 10
Exceptional
(18 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Grand Room, 2 Queen Beds, Balcony, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

A hotel room with a sofa, two armchairs, a coffee table, and a side table with lamps.

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a television, a desk, and a view of the city.

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage, 4 Bedrooms, Balcony

A modern two-story house with a prominent front entrance, a well-maintained lawn, and a brick pathway leading to the door.

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(13 reviews)
  • Park view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Charlotte

With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte (Ballantyne), you'll be a 1-minute drive from TD Amp Ballantyne and 12 minutes from SouthPark Mall. .This family-friendly hotel is 9.5 mi (15.2 km) from Carowinds Theme Park and 14.4 mi (23.2 km) from Discovery Place.

What's nearby

  • TD Amp Ballantyne - 6 min walk - 0.3 miles
  • Ballantyne's Backyard - 6 min walk - 0.4 miles
  • Reclining Bulls Statue - 14 min walk - 0.8 miles
  • Ballantyne Country Club - 16 min walk - 0.9 miles
  • Carowinds Theme Park - 11 min drive - 11.4 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Summit Coffee - ‬9 min walk
  • ‪Sushi Hana - ‬10 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 miles.
Enjoy American cuisine at Gallery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.12 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 778 out of 1008 reviews
Rating 8 - Good. 123 out of 1008 reviews
Rating 6 - Okay. 58 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel , I’d stay there again for sure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

dominick

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shenee Johnson

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities, and boutique style.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kiliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was spotless. Great short stay. Will stay here longer next time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
This hotel is always amazing I find it so welcoming and relaxing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wudeneh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy Room service delicious
Stayed 1 night in Dec 2025
Verified

6/10 Okay

MarK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was not good. Eat breakfast off property.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Hotel. Lovely staff. Perfectly clean and certainly 5-star. Great location in Charlotte. A green walking area near Ballantyne, a huge play area for children. Delightful restaurants nearby in easy walking distance, through the green area.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic and the staff were excellent. Will definitely come back for any special occasions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antoine R

Liked: Cleanliness, amenities, property conditions & facilities
Great scenery and a relaxing environment. Wonderful retreat!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay. Beutiful hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the outdoor pool was amazing!
Stayed 1 night in Jul 2025
Verified

8/10 Good

carol

Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful place to stay. So glad they put in a second hot tub. Wonderful staff at the motel and always in the spa. Best Christmas ever
Stayed 2 nights in Dec 2025