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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 2 Queen Beds, Balcony
344 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed, Balcony
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Room, 2 Queen Beds, Balcony, Park View
355 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds
355 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 King Bed
355 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Queen Beds (Hearing Accessible)
356 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Room, 1 King Bed, Balcony, Park View
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 Bedroom
398 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Room, 2 Queen Beds, Park View
355 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Room, 1 King Bed, Park View
355 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Cottage, 4 Bedrooms, Balcony
3671 square feet
4 Double Beds
(Extra beds available: Crib)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Presidential Suite, 1 Bedroom, Balcony
1195 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)
355 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 Bedroom, Balcony
797 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)
350 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to The Amp Ballantyne

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Smoke-free property
Grocery/convenience store

With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte (Ballantyne), you'll be a 1-minute drive from The Amp Ballantyne and 14 minutes from SouthPark Mall. This luxury hotel is 9.5 mi (15.2 km) from Carowinds Theme Park and 14.4 mi (23.2 km) from Discovery Place.

Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 miles.

Enjoy American cuisine at Gallery Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

The Ballantyne, A Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Pkwy, Charlotte, NC 28277

Hotel Amenities

Hotel Amenities

The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 29 meeting rooms, and coworking spaces. Event facilities measuring 6230 square feet (579 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a sauna, and a terrace. A complimentary area shuttle within 1 miles is available for guests. Onsite self parking and valet parking are complimentary.

The Ballantyne, A Luxury Collection Hotel, Charlotte is a smoke-free property.

  • Picnic area
  • Express check-in
  • Coworking spaces
  • Children's games
  • Number of indoor pools - 2
  • Number of spa tubs - 1
  • Elevator
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Games
  • Computer station
  • Wheelchair accessible
  • Conference space size (meters) - 579
  • Number of meeting rooms - 29
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 244
  • No accessible shuttle
  • Number of floors - 7
  • Number of buildings/towers - 3
  • Number of accessible parking spaces 14
  • Fireplace in lobby
  • 24-hour health club
  • Coffee/tea in common areas
  • Art gallery on site
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Full-service spa
  • Firepit
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2001
  • Pool cabanas (surcharge)
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 6230
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vending machine
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking

Room Amenities

The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Premium bedding
  • Pay movies
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Frette Italian sheets
  • Pillowtop mattress
  • TV size: 55
  • TV size measurement: inch
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Braille signage
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Wheelchair-width doorways
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair
  • Office

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Outdoor Pool Bar - Onsite bar. Open select days.

Late night fare is available from 24-hour room service.

Nearby Things to Do

A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Fishing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Car required

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 18

Social distancing measures are not in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 14–40 for adults, and USD 6–15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte
  • The Ballantyne Hotel Charlotte
  • Ballantine Resort Charlotte
  • Ballantyne Hotel Charlotte
  • The Ballantyne A Luxury Collection Hotel
  • The Ballantyne a Luxury Collection Hotel Charlotte
  • The Ballantyne A Luxury Collection Hotel Charlotte
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

We should mention

The seasonal outdoor pool closes in October.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is required for transportation to and from this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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