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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Restaurant
Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$113
$98 nightly
$113 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪5 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Spectrum Center
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hampton Inn & Suites Charlotte Steele Creek
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 525 reviews
$102 nightly
The price is $117
Feb 1 - Feb 2
Total with taxes and fees
Hampton Inn & Suites Charlotte Steele Creek

About the neighborhood

Charlotte

Located in Charlotte, SpringHill Suites by Marriott Charlotte Southwest is a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library. .This hotel is 6.9 mi (11.2 km) from Carowinds Theme Park and 9.2 mi (14.8 km) from Charlotte Convention Center.

What's nearby

  • Metalmorphosis - 5 min walk - 0.3 miles
  • Topgolf - 16 min walk - 0.9 miles
  • Carowinds Theme Park - 7 min drive - 7.2 miles
  • Bank of America Stadium - 14 min drive - 11.7 miles
  • Spectrum Center - 16 min drive - 11.5 miles

Getting around

  • Arrowood Station - 9 min drive
  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Topgolf - ‬3 min drive
  • ‪Nguyen’s Noodles & Tea - ‬2 min walk
  • ‪Burger King - ‬4 min drive

About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 124 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of SpringHill Suites by Marriott Charlotte Southwest, or stop in at the grocery/convenience store. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 25 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 859 reviews
Rating 8 - Good. 147 out of 859 reviews
Rating 6 - Okay. 64 out of 859 reviews
Rating 4 - Poor. 33 out of 859 reviews
Rating 2 - Terrible. 37 out of 859 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't pleased when housekeeping never showed up on the day that they were supposed to.
Stayed 3 nights in Oct 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Peaceful
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Spacious and clean, would definitely return. Impressive breakfast!
Stayed 1 night in Oct 2025

6/10 Okay

Joann

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey nice room for four people. The breakfast wasn't great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

james, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, but had to report noise to the front desk. They did respond and quiet was restored after about a half hour. Continental breakfast at best was average.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Doggy Hell

love that the place is pet friendly however i didn't bring my fur baby as i was there to relax however the room next to ours had two fur babies one sounded small the other large as they barked for over two hours continuously . I reported that id been listening to them yap for hours attendant looked as if she couldn’t care less but thanked me for telling them . We went out to eat trying to get away from the noise 1 1/2 hours later you could still hear them barking from outside . After i realized no one cared but us I went next door and asked if they could try to get the dogs to stop . The family was nice and did do better with the continuous barking . we decided to not stay in the room as much we changed from a relaxing weekend to exploring the area so that we weren't so focused on the barking . Not that this place cares but other hotels could learn to put people with dogs on one corridor as with everyone with dogs maybe will not be disturbed so that people that come for relaxation don't have to be disturbed. Paid a good price for the room to not enjoy it .
Stayed 3 nights in Oct 2025

6/10 Okay

Roberta

Traveled with family
When we arrived the young lady at the desk was not very friendly and seemed bothered by us. The breakfast options were very limited. The front desk in the morning was very friendly and greeted us.
Stayed 2 nights in Oct 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel itself is okay, and the room is clean. I would not stay at this hotel again due to the room layout, and not getting a good nights rest - the whole purpose of staying at a hotel.The pillows were so soft they got almost flat. We layered two and still didn't help. We requested firmer pillows and they seemed to be like the ones we already had in the room? No difference at all. I kept waking up to fluff my pillows. The layout part is the big kicker. It was atrocious. The bathroom door is a sliding door with a frosted glass panel, and the bed is right in front of the bathroom. As we started to get ready, or had to use the bathroom during the night, the light was a nuassance to whoever was sleeping. It was annoying enough even if you were at the sofa bed at the room entrance. It seemed as if other lights were one but it was the bathroom light through the door panel. We asked about switching rooms, and were told they are all the same. The breakfast was subpar and coffee was burnt. I walked to the coffee place 2 min away and police were in the parking due to smashed car windows. This was at 8am. When we checked out at 13pm and left, the glass was still in the parking lot. Not a sense of safety for everyone else leaving or arriving who had otherwise not even known about the incident. I included photos of the room layout.
Bathroom light through door panel and bed in front of door.
Bathroom light through door panel and lights up the sofa bed area as well.
Smashed window in parking lot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great
Stayed 1 night in Jun 2025

10/10 Excellent

lexie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cute and cozy. Will def be back next time I visit Charlotte
Stayed 3 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good night of rest. Amazing bed and quiet before a long travel day.
Stayed 1 night in Sep 2025

2/10 Terrible

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerrica

Liked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t stay on longer than two hours
Stayed 2 nights in Sep 2025

10/10 Excellent

Briana

Traveled with family
Liked: Amenities
Friendly staff, clean quiet room and delicious breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Ma. Aizza

Stayed 2 nights in Sep 2025

10/10 Excellent

caitlin

Stayed 1 night in Sep 2025