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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Free daily continental breakfast
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
$116
$101 nightly
$116 total
Total with taxes and fees
Dec 26 - Dec 27

Explore the area

View in a map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪9 min walk‬
  • Place, Charlotte Regional Farmers Market
    ‪14 min walk‬
  • Place, Billy Graham Library
    ‪20 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(18 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Accessible Bathtub

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Roll-in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Roll-in Shower

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Bar (on property)
Hyatt Place Charlotte Airport / Billy Graham Parkway
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,002 reviews
$93 nightly
The price is $107
Dec 25 - Dec 26
Total with taxes and fees
Hyatt Place Charlotte Airport / Billy Graham Parkway

About the neighborhood

Charlotte

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. .This hotel is 5 mi (8 km) from Charlotte Premium Outlets and 5.7 mi (9.2 km) from Bank of America Stadium.

What's nearby

  • Renaissance Park - 9 min walk - 0.5 miles
  • Charlotte Regional Farmers Market - 14 min walk - 0.8 miles
  • Billy Graham Library - 20 min walk - 1.1 miles
  • York Road Community Park - 2 min drive - 1.7 miles
  • Spectrum Center - 11 min drive - 7.9 miles

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬2 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

Geralinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shanae

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Tara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place, staff pleasant, however there was a power outage and they had no back up generator! How could a popular establishment not invest in a generator for potential circumstances as this? The power was out from 6:30 pm to 12:15 am.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with Great Staff!

We loved the staff! The women who worked at the front desk were very kind and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Tamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well kept. Plenty of parking spaces. Morning breakfast was convenient and tasty.
Stayed 4 nights in Jul 2025

2/10 Terrible

Eric, Forest grove

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no power
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Jul 2025

6/10 Okay

alex

Liked: Staff & service
Disliked: Property conditions & facilities
Lights kept going out, bathroom extremely small, not updated
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa the greatest, not one not 2 , everyone that we came in contact with . I would gove them 20 out of 10. Wonderful
Stayed 1 night in Jul 2025

8/10 Good

Shandrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Amenities, property conditions & facilities
Very spacious, clean, updated, comfortable and convenient to airport.
Stayed 1 night in Jul 2025

10/10 Excellent

William, Breckenridge

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Devon

Liked: Staff & service
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty. Other than that it was nice. 7/10
Stayed 5 nights in Jul 2025

4/10 Poor

Jessie

Traveled with family
Disliked: Staff & service
Due to its proximity to the airport, this property charges for parking. According to the front desk, guests often leave their cars at the hotel instead of the airport. If the property records your license plate information during your stay, you should only incur parking charges if your vehicle remains on-site longer than the authorized stay duration. Nevertheless, this policy seems unfair for guest stsying at the location. Unfortunately, the hotel's maintenance is inadequate. After reporting a malfunctioning refrigerator to the front desk, they promised to send someone to resolve the issue the following morning between 8-10, but mo one never showed up and the problem persisted. I recommend that families avoid this location. The beds in the double room are small, and the room layout is unusual. This was my first and last visit to this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuver Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

gregg, Panama City Beach

Traveled with family
Liked: Cleanliness, amenities
Noce staff
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Abdallah

Stayed 5 nights in Jul 2025

10/10 Excellent

Janay

Stayed 1 night in Jul 2025

10/10 Excellent

Amberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cristina is the best! Loved her hospitality l
Stayed 4 nights in Jul 2025