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Comfort Inn Matthews - Charlotte

Property class: 2.5

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Photo gallery for Comfort Inn Matthews - Charlotte

A modern living room with blue sofas, a fireplace, a flat-screen TV, and a staircase.
A restaurant with booths and tables, a coffee machine, and a TV mounted on the wall.
A hotel room with a bed, two sofas, a desk with a chair, a small table, and a mirror.
A modern office with a desktop computer, printer, and two chairs.
A reception desk with a stone and wood design, a large crescent moon decoration, and four wall-mounted lamps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $87
$75 nightly
$87 total
Total with taxes and fees
Sep 8 - Sep 9

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, McAlpine Creek Greenway
    ‪5 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for King Room - Non-Smoking

A hotel room with a bed, a TV, a desk, a chair, a small table, and a red carpet.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a chair, a nightstand, and two wall-mounted lamps.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, wooden headboards, a carpeted floor, and a nightstand with a lamp.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a lamp, and two framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk with a lamp, and a minibar.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(132 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(120 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

A spacious lobby with a large seating area, a potted plant, and a view of the outside.
Quality Inn & Suites Matthews - Charlotte
Stallings
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,006 reviews
$71 nightly
The price is $76
Sep 20 - Sep 21
Total with taxes and fees
Quality Inn & Suites Matthews - Charlotte

About the neighborhood

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. .This hotel is 11.2 mi (18 km) from Bank of America Stadium and 9.5 mi (15.3 km) from SouthPark Mall.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Bowlero Matthews - 4 min drive - 2.3 miles
  • Matthews Community Center - 4 min drive - 2.7 miles
  • Sportsplex at Matthews - 5 min drive - 2.9 miles
  • McAlpine Creek Greenway - 5 min drive - 3.3 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 635 out of 1262 reviews
Rating 8 - Good. 330 out of 1262 reviews
Rating 6 - Okay. 147 out of 1262 reviews
Rating 4 - Poor. 80 out of 1262 reviews
Rating 2 - Terrible. 70 out of 1262 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, location, and outstanding staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient to everything, staff was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with lots of food choice nearby.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

TAKEAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great and staff is awesome
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to spot
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for overnight while traveling north.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, awesome staff and great parking.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, very pleased.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and quiet. The hotel is older but the upkeep is good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what I needed great staff clean rooms VERY SOFT BEDS .. best bed I have slept on in a motel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and super friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast full breakfast was very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, building is well-maintained, breakfast could be improved but acceptable, parking is plenty
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Everything we needed. Great hotel, great location, comfy beds, quiet. Great water pressure in the shower!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I’ll stay in the Matthews- Charlotte area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly people and excellent breakfast and the bes are so soft and comfortable
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Yes , felt very safe, room was clean. Bathroom was very clean as well. Would stay again and recommend other family members to stay also.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was actually pretty decent for budget hotel. Hotel definitely older and showing wear but overall clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities
Very clean, would stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with many options. Room was clean and comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Irayia

Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mbekezeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good night stay. Thank you
Stayed 1 night in May 2026