See all properties

Comfort Inn Matthews - Charlotte

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Business center
Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$91
$79 nightly
$91 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(112 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(100 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,002 reviews
$90 nightly
The price is $96
Mar 10 - Mar 11
Total with taxes and fees
Quality Inn & Suites Matthews - Charlotte

About the neighborhood

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. .This hotel is 11.2 mi (18 km) from Bank of America Stadium and 9.6 mi (15.5 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 2.3 miles
  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Spectrum Center - 17 min drive - 12.6 miles
  • Charlotte Convention Center - 18 min drive - 13.0 miles
  • Bank of America Stadium - 18 min drive - 13.5 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 567 out of 1137 reviews
Rating 8 - Good. 305 out of 1137 reviews
Rating 6 - Okay. 130 out of 1137 reviews
Rating 4 - Poor. 71 out of 1137 reviews
Rating 2 - Terrible. 64 out of 1137 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, convenient location. I will always use this location for my regular visits to NC.
Stayed 4 nights in Jan 2026

8/10 Good

Osiris

Stayed 1 night in Dec 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 2 nights in Dec 2025

4/10 Poor

Michael

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not match the pictures. When I got to the room, it smelled bad and was not very clean. Everything was old and rundown, the headboard was falling off the wall. I had to leave the room and get another room at the Fairfield Inn. Would not recommend this hotel.
Stayed 1 night in Dec 2025

4/10 Poor

Devonte

Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades. And smell in room and hallways
Stayed 1 night in Nov 2025

4/10 Poor

Russell, Calhoun

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway leading to our room smelled. The room itself was ok, but severely dated and repairs needed to be made.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Liked: Cleanliness
Cleaned room, great staff, location. Heater works well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rashard

Stayed 1 night in Nov 2025

10/10 Excellent

Steven, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities
Clean fresh air and comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities
Yes very clean and comfortable an excellent service also quite
Stayed 1 night in Nov 2025

6/10 Okay

Samip, Chicago

Stayed 1 night in Nov 2025

10/10 Excellent

Mitchel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, service and location. Would recommend to anyone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean facilities combined to make an excellent value
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Beds were amazing and super clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Stayed 3 nights in Nov 2025

10/10 Excellent

henry

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. The room was clean and the beds were very comfortable. Slept soundly. Will definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaquata

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very helpful. Room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is particularly helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Jacob

Stayed 1 night in Nov 2025

6/10 Okay

Anthony, Los Alamos

Traveled with family
Liked: Staff & service, amenities
Mold in showers and on curtains by AC unit. Condensation on window by AC resulted in mold growing on curtains. Shower had mold growing around handle and on walls next to ceiling.
Stayed 3 nights in Nov 2025