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The Palmetto Hotel

Property class: 4

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Photo gallery for The Palmetto Hotel

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A rooftop terrace with sun loungers, a table, and a glass-enclosed area.
A dining area with a wooden table and chairs, a chandelier, and a city view through large windows.
The exterior of The Palmetto Hotel with a black awning, large glass doors, and outdoor seating area with chairs and tables.
A bar area with wooden bar stools, a counter, and shelves stocked with bottles and glasses.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $286
$251 nightly
$286 total
Total with taxes and fees
Sep 3 - Sep 4

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Charleston City Market
    ‪2 min walk‬
  • Place, Rainbow Row
    ‪4 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(88 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(174 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse (Redemption)

A modern living room with a sofa set, a coffee table, a TV, and a view of the city.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Balcony

A hotel room with a bed, a desk, a TV, a coffee table, and a vase of flowers.

Premium Room, Multiple Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a small desk, a chair, and a nightstand.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE Accesible Deluxe

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

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The price is $222
Sep 7 - Sep 8
Total with taxes and fees
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About the neighborhood

Charleston

With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be steps from Charleston City Market and 11 minutes by foot from College of Charleston. .This hotel is 0.2 mi (0.3 km) from Waterfront Park and 1 mi (1.5 km) from South Carolina Aquarium.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Charleston City Market - 2 min walk - 0.1 miles
  • Dock Street Theater - 4 min walk - 0.3 miles
  • Rainbow Row - 4 min walk - 0.3 miles
  • College of Charleston - 12 min walk - 0.6 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪The Vendue - ‬2 min walk

About this property

The Palmetto Hotel

The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
At The Palmetto Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1004 reviews
Rating 8 - Good. 130 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Charleston! Would stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and accommodating staff. Beautiful hotel, by far the best I’ve ever stayed in.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and met all our needs.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel and the staff were incredible. The location was ideal to explore the streets of Charleston.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palmetto Hotel. It was centrally located for all we wanted to see in Charleston.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location staff is great i’d recommend for business or pleasure
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leatricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great location for shopping
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything in the French Quarter.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Wonderful hotel right in the heart of downtown.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great breakfast spread. Perfect location. Would definitely stay here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful. Everyone was very nice. The rooms were comfortable and the bed and pillows were terrific.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome Hotel. The staff were very helpful and the property was pristine. You can walk everywhere and restaurants, bars, and shopping are everywhere. I highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, room was small but well appointed, could have used a dresser or more closet space. Continental Breakfast in lobby was quite nice. Staff and location very good!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bridgene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location fabulous restaurants all around. Very comfy beds great shower. Bar is very nice, shout out to Greg and Graham. Breakfast had a very nice selection of yogurts, fruit, waffles, biscuits grits etc. front desk staff were very helpful shout out to Jodyann.
Stayed 3 nights in May 2026
Verified review

8/10 Good

anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for us. Initially placed in a not so great room, we were moved immediately upon request. The bar is nice, breakfast good for a quick bite. Overall a nice hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of historic downtown. Steps from the water. Plenty of shops and rooftop bars. Great hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, yet extremely friendly, and always looking to make sure we were comfortable and enjoying our stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh…..a plus they had some gluten free options. Staff were very nice and helpful. Rooms were clean and changed towels daily.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, delicious breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

STEPHANIE AND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and love the sitting area in the front and bar.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, we will definitely be back! Especially loved the bicycles, we took full advantage of them - a great way to see lower Charleston!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Stayed 1 night in Dec 2025