4/10 Poor
Mitzie
Business traveler
Sep 14, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
There are obvious needs for maintenance at this property - doors so rusty that chunks of rust fall from the bottom onto walkways for the outside entry units, outlets that do not work properly, hairdryers and tv units that are not operable, and finishes on lamps and other items that have been delaminated/corroded for years due to not operating ventilation and HVAC at all times of the year in such a high humidity coastal area. There were also no microwaves or fridges available in the rooms where we stayed and at the end of the stay, we were charged a penalty fee of $250 for smoking in our rooms ... We ARE NOT SMOKERS! If outlets, lamps, and tvs do not work, it is reasonable to expect that the smoke detection devices did not work properly either. Additional problems - drug paraphernalia and marijuana smokers on the property and there are no measures around the property such as fences, gated entries, etc. Just not the stay we had hoped for and an insult to be told we were smoking anything in our rooms. We will not stay there again.
Mitzie
Stayed 4 nights in Sep 2025