Hotel was under construction and I was not notified prior to booking my reservation, instead I was told once I checked in.
I was thinking I was going to get a renovated room! I was given instruction of how to get to my room, down a hallway, turn right into the next wing, etc. I passed through new carpet, freshly painted bright white walls, and nice lighting.
My room was not in that section. My area was dark, not bright lighting, the shower had a busted pipe above the ceiling and was leaking through the ceiling (paint falling off and soaked backer board -- mold???) and the fire alarm was missing.