Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-serve breakfast
Reception
Terrace/patio
Lobby
Outdoor pool, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$137
$120 nightly
$137 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪9 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪16 min walk‬
  • Place, Westwood Plaza Shopping Center
    ‪4 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪9 min drive‬

Room options

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(12 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(35 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking

8.4 out of 10
Very good
(27 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Two queen room nonsmoking

8.4 out of 10
Very good
(33 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 5

King Study with Sofabed

  • Sleeps 5

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

1 King Mobility Accessible with Tub Sofabed

  • Sleeps 4

One-Bedroom King Suite with Kitchen

  • Sleeps 5

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

2 Queens Mobility Accessible With Tub

  • Sleeps 4

Two Queen Room

  • Sleeps 5

Similar properties

About the neighborhood

Charleston

With a stay at Hampton Inn & Suites Charleston/West Ashley in Charleston (West Ashley), you'll be within a 15-minute drive of North Charleston Coliseum and Performing Arts Center and Medical University of South Carolina. .This hotel is 6.3 mi (10.1 km) from College of Charleston and 7.2 mi (11.6 km) from South Carolina Aquarium.

What's nearby

  • Citadel Mall - 9 min walk - 0.5 miles
  • West Ashley Shoppes Shopping Center - 16 min walk - 0.9 miles
  • Ashley Oaks Plaza Shopping Center - 3 min drive - 1.9 miles
  • Westwood Plaza Shopping Center - 4 min drive - 1.7 miles
  • College of Charleston - 10 min drive - 6.6 miles

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cook Out - ‬10 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 121 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the grocery/convenience store serving guests of Hampton Inn & Suites Charleston/West Ashley. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charleston? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GEORGES

Stayed 4 nights in Dec 2025

4/10 Poor

Gerard

Liked: Cleanliness
Shower didn’t work, changed room and the toilet didn’t work!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great, the staff was hospitable.
Stayed 1 night in Nov 2025

10/10 Excellent

Syndy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Edgar, Columbia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff good breakfast clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff so friendly & helpful at the front desk. Everything looked clean & nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Traveled with family
Everything was just right!
Stayed 1 night in Nov 2025

8/10 Good

meldon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was adequate and plentiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Yes, but no toilet paper
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Lexington

Liked: Cleanliness, amenities, property conditions & facilities
Staff and cleanliness were excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia, Lexington

Stayed 1 night in Nov 2025

10/10 Excellent

Randall

Stayed 5 nights in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Nice folks
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a suite room that was spacious and clean. Breakfast was wonderful, hot items changed every day, and area was kept clean. The grounds were very nice. Would definitely stay here again if in the area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Darlene

Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 3 nights in Nov 2025

10/10 Excellent

Bettie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Debra, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay. A vey well kept hotel. The rooms were spotless and the lobby and breakfast areas were very nice. The fitness center was also super clean. We would stay again in a heartbeat.
Stayed 1 night in Nov 2025

10/10 Excellent

Diann

Liked: Cleanliness, amenities, property conditions & facilities
Location and amenities were a plus. Room was clean and larger than expected. The front desk when I checked in was very friendly…the late night front desk was not.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janaye

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel both were very nice and comfortable. I enjoyed the comfort of the bed and pillows, very clean. Highly recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Erika

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every regarx
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved they had oatmeal, fresh fruit and almonds available for breakfast! Everyone minus one evening front desk worker was a sheer delight and very kind. This hotel is amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean, very nice hotel with very friendly staff. Conveniently located near downtown
Stayed 3 nights in Oct 2025