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Tru by Hilton Chapecó

Property class: 2.5

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Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating.
A breakfast area with a long counter and bar stools, equipped with a microwave and refrigerator.
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair.
A modern hotel room with a wooden wardrobe, a flat-screen TV mounted on the wall, a desk with a chair, and a bedside table with a lamp.
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$51 nightly
The current price is $53 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Colonel Bertaso Square
    ‪14 min walk‬
  • Place, Santo Antonio Cathedral
    ‪14 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

A modern hotel room with a wooden desk, a bed with white bedding, a colorful wall art, and a bright orange accent wall.

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin - 2 Camas Solteiro

A modern hotel room with two beds, a desk, and a colorful abstract wall art.

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard PcD - 1 Cama Queen

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Chapecó

Located in Chapecó (Chapeco Centro), Tru by Hilton Chapecó is within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. .This hotel is 0.8 mi (1.3 km) from Santo Antonio Cathedral and 1.2 mi (1.9 km) from Condá Arena.

What's nearby

  • Colonel Bertaso Square - 14 min walk - 0.8 miles
  • Santo Antonio Cathedral - 14 min walk - 0.8 miles
  • Marista São Francisco College - 18 min walk - 1.0 mile
  • Condá Arena - 20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Giraffas - ‬6 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk
  • ‪Capone Choperia - ‬5 min walk
  • ‪Balaio de Lenha Pizzaria - ‬5 min walk

About this property

Tru by Hilton Chapecó

Tru by Hilton Chapecó offers 137 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 137 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 305 reviews
Rating 8 - Good. 54 out of 305 reviews
Rating 6 - Okay. 10 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 5 out of 305 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo dez! Único incomodo são as vagas da garagem e o acesso… mas a estadia em si impecável!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo, café da manhã bom.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente... Recomendo.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
O quarto não era muito limpo, tinha sujeira e mofo nos cantos do banheiro e do próprio quarto. Estacionamento é na calçada e na rua, mas só de você der sorte de ter vaga. A equipe poderia ser mais simpática. No geral foi OK, mas esperava mais pelo preço. A localização é excelente! . Não voltaria porque a parte da limpeza deixou a desejar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia no hotel foi maravilhosa. Funcionários atenciosos e educados, quartos amplos e muito confortáveis. Já tenho viagens marcadas para Chapecó nos próximos dias e meu hotel escolhido é o Tru by Hilton Chapecó.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esse hotel é ótimo - somente a entrada do estacionamento é um pouco complicada, curva extremamente fechada e geralmente arrasta o fundo do carro.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, ótima localização... muito bom.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa cama e quarto limpo. Check in rápido
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo. Acomodações confortáveis e excelente atendimento. O café-da-manhã é bom, precisando melhorar a agilidade na limpeza das mesas - é difícil encontrar mesas limpas, dado ao fluxo de hóspedes e, aparentemente, equipe pequena para atender a demanda. O estacionamento é pequeno e de acesso relativamente complicado - tem que estacionar com muita calma e atenção.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi excelente! O hotel é muito bonito, limpo e organizado. Os funcionários foram muito atenciosos e prestativos durante toda a hospedagem. O café da manhã é delicioso, com bastante variedade, e a estrutura do hotel é ótima.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo de acordo, porém o café da manhã poderia ser melhor
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo ótimo café da manhã bacana
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo espaço, bem localizado, com equipe de atendimento extremamente agradável e gentil.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado próximo ao shopping, hotel novo, café simples mas gostoso, atendeu bem nossa pernoite. Fomos bem recebidos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionarios cordiais
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom! Para mim faltou uma tv com apps como Netflix. Mas de resto, excelente!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem Excelente, e funcionários atenciosos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Só faltou shampoo o pote do banheiro.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A recepção foi excelente, com funcionários extremamente atenciosos, educados e prestativos. Como pontos negativos, destaco a garagem e o estacionamento, que são bastante difíceis de acessar. A entrada e a saída são muito estreitas, especialmente para veículos maiores, o que torna as manobras complicadas. Além disso, apesar de o hotel adotar política de ambiente livre de fumo, o quarto apresentava odor de cigarro.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã não estava muito bom, (pães crus, omelete frio ….)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente , bom café da manhã , havia visto comentários em relação as vagas e espaço da garagem mas não encontrei problema algum para estacionar o veículo , no geral tudo perfeito .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
instalaçoes, quarto e banheiro muito limpos e novos, transmitindo limpeza. funcionários simpáticos e prestativos. Elevadores com cartao aumentando a segurança. café da manhã simples e gostoso. único ponto negativo é o estacionamento, se tiver pressa ou carro grande esqueça, melhor deixar na rua do que fica manobrando em espaços minúsculos
Stayed 1 night in Jun 2026