Tru by Hilton Chapecó

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Chapecó

Reception
Dining
In-room safe, individually furnished, desk, laptop workspace
Lounge
Front of property

Room options

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard PcD - 1 Cama Queen

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the neighborhood

Chapecó

Located in Chapecó (Chapeco Centro), Tru by Hilton Chapecó is within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. .This hotel is 0.8 mi (1.3 km) from Santo Antonio Cathedral and 1.2 mi (1.9 km) from Condá Arena.

What's nearby

  • Hospital Unimed - 10 min walk - 0.6 miles
  • Colonel Bertaso Square - 12 min walk - 0.7 miles
  • Marista São Francisco College - 15 min walk - 0.8 miles
  • Condá Arena - 19 min walk - 1.0 mile
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Amora café - ‬1 min walk
  • ‪Maria Teresa Restaurante - ‬4 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Restaurante Samuray - ‬7 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk

About this property

Tru by Hilton Chapecó

Tru by Hilton Chapecó offers 137 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 137 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 143 reviews
Rating 8 - Good. 19 out of 143 reviews
Rating 6 - Okay. 5 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saumya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

marcelo

Stayed 1 night in Dec 2025

10/10 Excellent

Bruno

Stayed 2 nights in Dec 2025

10/10 Excellent

Cassiano

Stayed 1 night in Nov 2025

10/10 Excellent

Krikor Sevag

Stayed 9 nights in Nov 2025

8/10 Good

Klaus

Stayed 2 nights in Dec 2025

10/10 Excellent

Luiz Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo. Cama confortável. Chuveiro ótimo. Café da manhã pecou um pouco. Atendimento lento e demora para reposição. Café se iniciou sem todos os insumos disponíveis
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucas

Business traveler
Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 1 night in Nov 2025

8/10 Good

Letiere

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ótimo atendimento, café bom, chuveiro excelente, cama dura demais
Stayed 1 night in Nov 2025

6/10 Okay

Volkmar

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonatas

Stayed 1 night in Nov 2025

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, amenities
Quarto impecável. Ótimo hotel. Excelente localização.
Stayed 2 nights in Nov 2025

10/10 Excellent

Neiva

Stayed 2 nights in Nov 2025

10/10 Excellent

Magnus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito, novo e limpo. Impecável
Stayed 1 night in Nov 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Limpo, aconchegante e próximo de tudo
Stayed 1 night in Oct 2025

10/10 Excellent

Vânia

Stayed 5 nights in Oct 2025

10/10 Excellent

ANA PAULA

Stayed 1 night in Nov 2025

10/10 Excellent

Silvânia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Stayed 1 night in Nov 2025

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities
Impecável e de muita qualidade o hotel. Recomendo.
Stayed 1 night in Nov 2025

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe maravilhosa e espaço acongechante.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristian Emanuel

Liked: Cleanliness, staff & service, amenities
O hotel é muito bom! Novinho, limpo, bom atendimento, café bom também, excelente! Apenas dois pontos complicados: acústica entre dormitórios não é boa e a garagem exige de uma certa habilidade para manobras!
Stayed 1 night in Nov 2025

2/10 Terrible

Cai

Minha reserva não aparece para o hotel, tive dificuldades para fazer o check-in
Stayed 1 night in Nov 2025

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Otima!
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrícia

Stayed 3 nights in Oct 2025