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Madame Hortense Hotel

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Photo gallery for Madame Hortense Hotel

A building with a warm facade, a welcoming entrance with a sign, and decorative plants.
Property video
A building entrance with a sign reading "Madame Hortense."
A modern bathroom with a marble backsplash, a white vanity, and a hanging light fixture.
A luxurious bedroom with a large bed, a chandelier, and a black armchair.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬

Room options

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a frosted glass door with a decorative design.

Junior Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A bedroom with a large bed, a tufted headboard, a blue armchair, a small table with a lamp, and a chandelier.

Comfort Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

A bedroom with a large bed, a vanity with a mirror, and a chandelier.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

A bedroom with a large bed, a chandelier, and a wall with floral artwork.

Design Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

A luxurious bedroom with a large bed, a vanity with a mirror, and a chandelier.

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Chania

With a stay at Madame Hortense Hotel, you'll be centrally located in Chania, a 1-minute drive from Old Venetian Harbor and 10 minutes from Port of Souda. .This hotel is 7.3 mi (11.7 km) from Agia Marina Beach and 1.6 mi (2.6 km) from Nea Chora Beach.

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Municipal Art Gallery of Chania - 3 min walk - 0.2 miles
  • Maritime Museum of Crete - 5 min walk - 0.3 miles
  • Chania Lighthouse - 7 min walk - 0.4 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Εμπριμέ - ‬1 min walk
  • ‪Θρουμπι - ‬1 min walk
  • ‪Melodica - ‬1 min walk
  • ‪Το Στενό - ‬3 min walk

About this property

Madame Hortense Hotel

Madame Hortense Hotel offers 5 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include computer monitors and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 5 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Double-glazed windows
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 300).
Property Registration Number 1365542

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel charmant et bien placé dans le vieux centre. Le petit déjeuner dans un établissement juste à coté est top. La chambre était très propre avec une décoration soignée. Le souci principal reste le parking qui est très compliqué dans la ville avec peu de places disponibles pour les non résidents.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025