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Civitel Akali Hotel

4.0 star property

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Photo gallery for Civitel Akali Hotel

Terrace/patio
Property preview
Lounge
Reception
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Parking included

Explore the area

View in a map
55 Kissamou Street, Chania, Crete Island, 73101
  • Place, Nea Chora Beach
    ‪7 min walk‬
  • Place, Old Venetian Harbor
    ‪9 min walk‬
  • Place, Chania Central Market
    ‪10 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪19 min drive‬

Room options

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Bedrooms, Connecting Rooms

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 25 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, minibar

Superior Suite

  • 30 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chania

With a stay at Civitel Akali Hotel, you'll be centrally located in Chania, within a 10-minute walk of Municipal Art Gallery of Chania and Nea Chora Beach. .This hotel is 0.5 mi (0.8 km) from Historical Museum of Chania and 0.5 mi (0.9 km) from Cretan House Folklore Museum.

What's nearby

  • Nea Chora Beach - 7 min walk - 0.4 miles
  • Old Venetian Harbor - 9 min walk - 0.5 miles
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.5 miles
  • Chania Central Market - 10 min walk - 0.6 miles
  • Maritime Museum of Crete - 10 min walk - 0.6 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive

Restaurants

  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Kaffeine - ‬3 min walk
  • ‪Kross Coffee Roasters - ‬6 min walk
  • ‪Baotao - ‬2 min walk
  • ‪Ζάχαρη & Αλάτι - ‬1 min walk

About this property

Civitel Akali Hotel

Central Chania hotel connected to the convention center, 8-minute walk to Nea Chora Beach
Civitel Akali Hotel offers 70 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Chania? This hotel has facilities measuring 2530 square feet (235 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - Overlooking the pool, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,530 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1042Κ014A0125300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Civitel Akali Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 31 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Stayed 5 nights in Aug 2025

10/10 Excellent

Toluwanimi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Stayed 4 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIELLE

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely. I would come again!

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Stayed 5 nights in Jul 2025

8/10 Good

Leah

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Stayed 7 nights in Jul 2025

4/10 Poor

Jack, Virginia Beach

Stayed 2 nights in Jul 2025

10/10 Excellent

Lovell

Stayed 5 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Marios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffery

Stayed 1 night in Nov 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Chandanee

Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Stayed 3 nights in Sep 2024

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Stergios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Keren Keziah

Stayed 1 night in Jun 2024