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Mercure Cergy Pontoise Centre

4.0 star property

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Photo gallery for Mercure Cergy Pontoise Centre

Exterior
In-room safe, blackout drapes, soundproofing, free cribs/infant beds
In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Daily continental breakfast for a fee
A modern interior with a round window, red sofas, a white coffee table, and a potted orchid.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is $87
$66 nightly
$87 total
Total with taxes and fees
Jul 10 - Jul 11

Explore the area

View in a map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
  • Place, CY Cergy Paris University
    ‪5 min walk‬
  • Place, Piscine Cergy
    ‪11 min walk‬
  • Place, Essec Business School
    ‪14 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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  • Pet friendly
  • Parking included
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4.2 out of 5, Very Good, 522 reviews
$83 nightly
The price is $105
Jul 10 - Jul 11
Total with taxes and fees
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About the neighborhood

Cergy

With a stay at Mercure Cergy Pontoise Centre, you'll be centrally located in Cergy, within a 10-minute drive of Seine and CY Cergy Paris University. .This hotel is 14.5 mi (23.4 km) from Paris La Défense Arena and 18.2 mi (29.3 km) from La Défense.

What's nearby

  • CY Cergy Paris University - 5 min walk - 0.3 miles
  • Les 3 Fontaines Shopping Center - 9 min walk - 0.5 miles
  • Piscine Cergy - 11 min walk - 0.6 miles
  • Essec Business School - 14 min walk - 0.8 miles
  • Cergy Pontoise Leisure Island - 9 min drive - 2.5 miles

Getting around

  • Cergy Préfecture Station - 11 min walk
  • Acheres-Grand-Cormier Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • ‪La Croissanterie - ‬7 min walk
  • ‪Campanile Cergy Pontoise - ‬17 min walk
  • ‪Chikin Bang - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪City Rock - ‬8 min walk

About this property

Mercure Cergy Pontoise Centre

Mercure Cergy Pontoise Centre offers 57 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. This hotel also features a banquet hall and bike storage.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cergy? This hotel has 840 square feet (78 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Astree - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Restaurants on site

  • Astree

Things to do

  • Arcade/game room
  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Covered self parking fee: EUR 8 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Mercure Cergy Pontoise Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 219 reviews
Rating 8 - Good. 84 out of 219 reviews
Rating 6 - Okay. 32 out of 219 reviews
Rating 4 - Poor. 20 out of 219 reviews
Rating 2 - Terrible. 13 out of 219 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly
Verified

10/10 Excellent

yannick

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort

Maercre standard

Standard Mercure hotel. Acceptable breakfast, garage available at 7€/night. Local tax very high (6,8€/day/pax). A dead fly down the windows was not removed for two days (maybe is still there ...)
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023
Verified

8/10 Good

FABIEN

Liked: Cleanliness
Disliked: Amenities
Dans la moyenne. Pas un souvenmir imperissable non plus !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es belle chambre maxi confort et personnel très agréable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort

Parking payant

Chambre correcte mais parking necessaire (pas de place a proximité) et cher à l'hôtel. Pas clair lorscde la reservation...
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

muriel

Liked: Cleanliness, staff & service
Une douche au lieu d'une baignoire serai bien plus pratique pour les personnes âgées
Stayed 1 night in May 2025
Verified

4/10 Poor

Thibaud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très loin des standards Mercure. Un 4 étoiles? Impossible.. Vétusté, mauvaise literie, portes qui grincent, etc.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Hôtel confortable avec un parking souterrain. Un restaurant indien est disponible à quelques mètres de l’hôtel !
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Habib

Liked: Cleanliness, staff & service

Hotel convenable pour un séjour de passage

Hotel convenable, sans plus. Grandes chambres mais literie peu confortable. L'hôtel a l'avantage d'avoir une réception ouverte la nuit et un parking en sous-sol. Personnel courtois.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Francine

Liked: Cleanliness
Disliked: Room comfort
Chambres sans climatisation sous 37 degrés à l’hombre Grande difficulté pour changer les 2 chambres
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sarah Anais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niquele
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Luis Amadeu

Liked: Cleanliness, staff & service
Disliked: Room comfort

Velhinho !!!

Banheiros minúsculos, hotel velho e sem reforma
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Marie laure

Liked: Cleanliness, staff & service
Hotel propre , acceuil sympa mais insonorisation moyenne et literie un peu usagée.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande douche, chambre correcte. Isolation avec la rue moyen on entend la circulation de l'extérieure.
Stayed 1 night in Oct 2023
Verified

8/10 Good

GRAH FELIX

Liked: Cleanliness, property conditions & facilities
Très bel hôtel pour le standing proposé
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

HELENE

Liked: Cleanliness
Disliked: Staff & service
M ETANT TROMPEE dans la date de réservation,5LUNDI 31 AU LIEU DE LUNDI 17) je reprends ds la foulée une autre chambre d hotel POUR LE LUNDI 17 JUILLET et la surprise l hôtel ne veut pas me rembourser ma chambre du 31 JUILLET. HONTEUX MERCI : je ne mettrai plus jamais les pieds ds cette hotel et ds les hotels du groupe accor; j espère avoir rapidement une indemnisation
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Clients hotels.com traités comme sous-clients.

Chambre avec fauteuil en mauvais état, belle douche mais qui s'évacue très mal. Bas de porte en très mauvaise état ( dégât des eaux ?). Refus catégorique de fournir une facture car les clients hotels.com ne sont, d'après eux, pas leurs clients. Sentiment d'être un client de deuxième classe.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Bernardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel franchement 10/10
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Mahamane

Liked: Cleanliness
Impossible d'être dépanné avec de l'argent liquide contre un paiement par carte. N'importe quel supermarché ou station service le fait dans d'autres pays (Canada notamment). Décevant pour un hotel qui se prétend être un 4 étoiles! Aussi, la climatisation ne marche pas.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Loïc

Liked: Cleanliness, staff & service, room comfort

Ca va

Chambre a rafraichir. Mais pour le prix très bas que nous avons payé, on va dire que c'était très bien
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Dondo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique
Stayed 2 nights in Jul 2022