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Wellcôme Hotel

4.5 star property

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Photo gallery for Wellcôme Hotel

Outdoor pool
Front of property - evening/night
Interior
32-inch LED TV with cable channels, TV, first-run movies
2 restaurants; breakfast, lunch, and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18 Molave St.Kamputhaw, Cebu, Cebu, 6000
  • Place, Ayala Center
    ‪8 min walk‬
  • Place, Cebu Business Park
    ‪12 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪13 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

Premier Suite | Premium bedding, free minibar items, in-room safe, iron/ironing board

Premier Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Cebu City

A stay at Wellcôme Hotel places you in the heart of Cebu City, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This family-friendly hotel is 4.1 mi (6.6 km) from SM Seaside City Cebu and 1.8 mi (2.8 km) from SM City Cebu.

What's nearby

  • Ayala Center - 8 min walk - 0.5 miles
  • IEC Convention Center of Cebu - 11 min walk - 0.6 miles
  • Cebu Business Park - 12 min walk - 0.6 miles
  • Waterfront Cebu City Casino - 13 min walk - 0.7 miles
  • Mango Square - 18 min walk - 1.0 mile

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • ‪The Golden Peak Hotel - ‬3 min walk
  • ‪Cole's Cansi - ‬2 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk
  • ‪Eat Fresh - ‬1 min walk

About this property

Wellcôme Hotel

Wellcôme Hotel offers 68 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 km.
Enjoy Filipino cuisine at The Roof Deck, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Roof Deck - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Yolee's Resto - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
The Lobby Lounge - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Free train station pick-up shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 for adults and PHP 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lobby Lounge
  • The Roof Deck
  • Yolee's Resto

Things to do

  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a provincial park
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of the Philippines) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Renovations and closures

The following facilities or services will be unavailable from September 22 2021 to September 21 2023 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Shuttle services
The property is closed during January, February, March, April, May, and June.
The property is closed: Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Hot springs
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 for adults and PHP 175 for children
  • Airport shuttle fee: PHP 800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Wellcôme
Wellcôme Hotel Cebu
Wellcôme Hotel Hotel
Wellcôme Hotel Hotel Cebu

Wellcôme Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 173 reviews
Rating 8 - Good. 72 out of 173 reviews
Rating 6 - Okay. 33 out of 173 reviews
Rating 4 - Poor. 17 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

kaz

Liked: Cleanliness, amenities, property conditions & facilities
アヤラセンターにも歩いていけるのて、場所は文句なしです。雰囲気的には多少暗い感じでしたか全体には良かったです。
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjda

Sov en natt här och var nöjda med vistelsen. Enda minuset jag och min sambo hade var att det är väldigt lyhört. Ligger väldigt centralt med nära till Ayala Mall.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

KyeongJin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

친절함만 좋은 호텔

데스크의 친절함은 좋아요. 하지만 호텔 컨디션은 매우 불쾌할 정도입니다. 일단 침대 시트나 타올류 등 색상이 누렇게 발한 것도 그렇고 베드버그가 나와서 여행에 불쾌감이 정말 심합니다. 정말 다시는 가고싶지 않은 호텔입니다.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Near Ayala Mall and House of Lechon. Breakfast mediocre. Staff friendly but have very little knowledge about their surroundings. Rooms, bathrooms in various states. Some better, some worse.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lage fussläufig zur Ayala Mall, von dort aus kommt man überall gut hin. Zimmer, Bad, okay, sauber, ordentlich, nicht verwohnt, gute Klimaanlage, safe im Zimmer. Frühstück = Buffet, geht so. für den Preis, gutes Hotel.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Ayala Mall

The room was comfy. I asked to be transferred to a new room because of a weak wifi signal. It was done swiftly and the staff was helpful. Breakfast was great, very Filipino!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes city hotel

Tolles Hotel in der Nähe zur Ayala mall. 5 Minuten Fußweg
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

나쁘지 않아욤

싼가격에 나쁘지 않았어요ㅎ 거의호텔방에 없어서 그런지 모르겠지만..ㅎㅎ
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

후기

베란다가 있습니다. 청결도는 그냥 괜찮습니다. 주변에 공사중이라 공기랑 소음이 있기는 하지만 괜찮습니다. 근처에는 먹을곳이 없습니다. 수영장은 매우 작습니다.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Gregory

Disliked: Cleanliness, property conditions & facilities

Never again

Stay here 2x every year for last 8 years...January 2019 and now april 5th 2019..dirty rooms..bar area..not good..im foreign man..i always tip the same amount of bill..never again since you people automatically add 10% to the bill...better hotels near welcome hotel for same or cheaper price...not eorth staying here...
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Elie Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would like to stay again and again

It was great....
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Park

Liked: Staff & service

웰컴호텔...

세부시티 상점들 근처라 세부행이 주로 밤비행기인 점을 가만하면 첫날 묶기로는 가격적으로 매력있는것 같아요. 큰 기대안하심 나름 괜찮습니다.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

LEOW SHEAU

Disliked: Cleanliness, staff & service, property conditions & facilities

Give it a pass

Is time to moves on to a newer hotel Towel too old WiFi slow Front desk staff bad attitude Ask for late checks out , straight answer is NO He never checks or even try Aircon too loud Mini fridge not working My room is 308
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Super friendly staff made our stay very pleasant. Rooms are ok, quite old air-con (loud) but it works. We had exellent service by ordering taxi to shopping malls and to airport. Taxi was 350 peso with taxi meter to machitan cebu airport and we had a lot of traffic. Aya shopping mall (very big) is just 500 meters so you can take walk there.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better then most places

Great stay and location. Old dried towels needs replaced. Had small problem with shower water flooding. Great WiFi and staff.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just ok

it was a nice stay, the staff are friendly. the only complains we have is, its quite far from the city and the pool is quite small.
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

TAEUNG

Liked: Cleanliness
Disliked: Room comfort

꼭 읽어보세요

세부에 처음이라 가격만 보고 결정했습니다. 일단 호탤 주변에 편의점은 물론 어떠한 가게나 음식점이 없어 무지 불편했고, 두번째로는 방음이 되지않아 매우 시끄러웠습니다. 조그만 호텔치고는 나머지는 그런대로 참고 견딜만 합니다.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel very close to Ayala Mall

The Wellcome Hotel is located within a 5 minute walk to Ayala Mall. The Hotel itself is aged but they are renovating and the parts that are renovated are lovely. Rooms are very clean and staff are amazingly helpful. We had a leaking shower which was very bad and they very quickly relocated us to a another room. The breakfast is more than enough and the view from the rooftop bar is beautiful to enjoy at night with a cold beer after shopping all day. Pool is only small but is perfect to cool off in.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Nice hotel close to shopping centre

Location is ideal for shopping staff very accommodating undergoing some renovations. Only complaint noisey air conditioning in room and had arranged via email fir airport pickup but no one showed up so just caught a taxi which ended up being much cheaper
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
The towels and bed sheets seems old. Found a strand of hair on the beddings upon arrival. Food is not so good but reasonable for the price we have paid. Staff were courteous and smiling.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here

Do yourself a favor and dont stay here. Breakfast buffet is the worst of any place i have stayed. They advertise they have a swimming pool, but fail to mention its for little kids. Its 12 feet X 12 feet, and 2 1/2 feet deep, this is no joke. False advertising. Food here is horrible.
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good for a night or two

Simple no-frills hotel. OK for a short stay. Tiny pool.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Mikkel

Liked: Cleanliness, property conditions & facilities, room comfort
Room are good and clean,service not so we hope you to improve it,making food take an hour max 1and haft hour just to serve it.but our stay will super gooa and also buffet im breakfast I will you super good!.
Stayed 8 nights in May 2018
Verified

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed here many times and was great. When I checked in there was no towels . I had to call reception 3 times to get towels.
Stayed 1 night in May 2018
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very nice hotel