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Mercure Cayenne Royal Amazonia Hotel

4.0 star property

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Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Interior entrance
Bar (on property)
Outdoor wicker furniture with white cushions and small potted plants.
Sauna, hot tub, Turkish bath, body treatments, body wraps, body scrubs
A hotel entrance with a sign reading 'Mercure HOTEL' and multiple flags, including the European Union flag.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $170
$167 nightly
$170 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
45 Rue De L'Ara Bleu, Route De ZĂ©phir, Cayenne, 97300
  • Place, Botanical Gardens
    â€Ș8 min drive‬
  • Place, Cyno Garde
    â€Ș8 min drive‬
  • Place, Montjoly Beach
    â€Ș8 min drive‬
  • Airport, Cayenne (CAY-Cayenne - FĂ©lix EbouĂ©)
    â€Ș33 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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$191 nightly
The price is $194
Jun 19 - Jun 20
Total with taxes and fees
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About the neighborhood

Cayenne

When you stay at Mercure Cayenne Royal Amazonia Hotel in Cayenne, you'll be near the beach, within a 5-minute drive of Cyno Garde and Botanical Gardens. .This family-friendly hotel is 1.2 mi (1.9 km) from Montjoly Beach and 1.8 mi (2.9 km) from Cayenne Hospital.

What's nearby

  • Botanical Gardens - 8 min drive - 1.4 miles
  • Cyno Garde - 8 min drive - 1.4 miles
  • Montjoly Beach - 8 min drive - 1.4 miles
  • MusĂ©e des Cultures Guyanaises - 14 min drive - 2.1 miles
  • MusĂ©e Alexandre-Franconie - 15 min drive - 2.5 miles

Getting around

  • Cayenne (CAY-Cayenne - FĂ©lix EbouĂ©) - 31 min drive

Restaurants

  • â€ȘLe Mekong - ‬4 min drive
  • â€ȘKim Loong - ‬6 min drive
  • â€ȘLes Palmistes - ‬6 min drive
  • â€ȘBar des Palmistes - ‬6 min drive
  • â€ȘMcDonald's - ‬5 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy local cuisine at La Brasserie Royale, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
La Brasserie Royale - This brasserie specializes in local cuisine and serves lunch and dinner.
Royal Sushi - This sushi bar specializes in sushi and serves dinner only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number FR93602036444

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 194 reviews
Rating 8 - Good. 82 out of 194 reviews
Rating 6 - Okay. 24 out of 194 reviews
Rating 4 - Poor. 7 out of 194 reviews
Rating 2 - Terrible. 5 out of 194 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Jacob V

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Solange

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Luis

Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel au petit dĂ©jeuner Ă  l’écoute.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour business
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nesrine

Liked: Cleanliness, staff & service, amenities
Un personnel accueillant et trĂšs bonne localisation
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, amenities
Chambre trĂšs propre Personnel trĂšs accueillant
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Michal

Hîtel qui vieillit mal
 Trop chùre pour ce que c’est

Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Cliff

Liked: Cleanliness
- Trop d’appareils dĂ©fectueux en salle de fitness - Places de parking insuffisantes quand il y a des Ă©vĂ©nements - Et surtout : les chambres ne sont pas assez insonorisĂ©s. La musique forte devient gĂȘnante.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Plateaux repas sales sur le palier Désagréable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Chambre impeccable Le bĂ©mol reste les plateaux repas sales sur le pallier C’est dĂ©sagrĂ©able un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hĂŽtel de ce standing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Dec 2025
Verified

8/10 Good

BALTHAZARD

Liked: Cleanliness, amenities, property conditions & facilities
Chambre impeccable et personnel charmant.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities
Buen hotel
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

carl

Disliked: Cleanliness
Il faut réaménager l'hotel, beaucoup de potentiel mais accueil médiocre, finissions en mauvais état, une alarme déclenché dont s'avérant fausse alerte, bréf, dommage d'hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment rien a dire de plus que excellent !! Le sourire et les attentions sont lĂ  , le cadre est beau et calme
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, property conditions & facilities, room comfort

Petit déjeuner et hygiÚne

Le petit dĂ©jeuner est de moins bonne qualitĂ© en l’occurrence les jus de fruits, c’est de la poudre diluĂ©e de mauvais goĂ»t Il y a de gros efforts Ă  faire sur la gestion des plateaux repas en chambre que l’on retrouve dans les couloirs C’est fort dĂ©sagrĂ©able pour un hĂŽtel de ce standing
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LERYCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cda séjour

SĂ©jour Affaires HĂŽtel Mercure propre confortable situĂ© dans en endroit calme sans bruit Je sĂ©journe tous les ans depuis 4 ans 2 restaurants un cuisine asiatique sushis et l’autre traditionnel EmployĂ©s attentionnĂ©s Je retourne
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un des plus beaux hÎtels de Cayenne. Loin des trafics le matin. TrÚs bonne accessibilité.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Romuald

Plateaux repas sale Ă  mĂȘme le sol dans le couloir C’est fort dĂ©sagrĂ©able
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jacques Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HĂŽtel propre et digne d'un 4 Ă©toiles. Le personnel est Ă  l'Ă©coute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024