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Apoyo Resort & Conference Center

2.0 star property

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2 outdoor pools
Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Standard Room, 2 Bedrooms, Kitchen | Individually decorated, individually furnished, desk, laptop workspace
Standard Apartment, 1 King Bed, Kitchen | Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Kitchen

Explore the area

View in a map
Laguna de Apoyo lakefront, Catarina, Masaya Department, 41000
  • Place, Laguna de Apoyo
    ‪2 min walk‬
  • Place, Granada Cathedral
    ‪29 min drive‬
  • Place, Galerias Santo Domingo Shopping Center
    ‪60 min drive‬
  • Airport, Managua (MGA-Augusto C. Sandino Intl.)
    ‪54 min drive‬

Room options

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About the neighborhood

Catarina

With a stay at Apoyo Resort & Conference Center in Catarina (La Laguna), you'll be steps from Laguna de Apoyo. .This beach hotel is 6.7 mi (10.8 km) from Parish of Saint Catherine of Alexandria and 6.9 mi (11.2 km) from San Sebastian Church.

What's nearby

  • Laguna de Apoyo - 2 min walk - 0.1 miles
  • Granada Cathedral - 29 min drive - 12.4 miles
  • Masaya Volcano National Park - 41 min drive - 16.2 miles
  • Galerias Santo Domingo Shopping Center - 60 min drive - 28.0 miles
  • Carlos Roberto Huembes Market - 62 min drive - 28.4 miles

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 66 min drive

Restaurants

  • ‪Alas Buenas Masaya - ‬20 min drive
  • ‪Chimichanga's - ‬20 min drive
  • ‪Quesillos Y Tiste Monimbó - ‬19 min drive
  • ‪El Corral- Desayunos - ‬17 min drive
  • ‪Esquina Del Gourmet - ‬20 min drive

About this property

Apoyo Resort & Conference Center

Family-friendly beachfront location with 2 outdoor pools
Apoyo Resort & Conference Center offers 74 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Televisions come with satellite channels.

Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Additionally, rooms include complimentary toiletries and ceiling fans. In-room massages, irons/ironing boards, and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Conveniences include desks and separate sitting areas, and you can also request irons/ironing boards.
Take in the views from a rooftop terrace and a garden and make use of amenities such as wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Satisfy your appetite with international cuisine at La Vista, one of the hotel's 2 restaurants. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 beach bars.
Featured amenities include a business center and multilingual staff. Planning an event in Catarina? This hotel has 50 square feet (5 square meters) of space consisting of a conference center and 3 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
La Vista - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Vista

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Hiking/biking trails

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Guest services

  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (50 square feet of space)

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 60 buildings
  • Built in 2003

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster oven

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45.00 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Apoyo Masaya
Apoyo Resort
Apoyo Resort Masaya
Apoyo Resort Catarina
Apoyo Resort Spa
Apoyo Resort Conference Center

Apoyo Resort & Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 66 reviews
Rating 8 - Good. 21 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 7 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Fawaz

Traveled with family and small children
Disliked: Staff & service, amenities
Rude staff except for Ruddy, he was the only person that helped us… front desk is terrible, restaurant closes at 6pm after that you’re on your own! Wouldn’t recommend
Stayed 1 night in Dec 2021

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was empty, almost abandoned, restaurant was closed, bar was closed, no reception, I received the room key through a security person who was guarding the door of the property, the television did not serve internet or service of any kind. a very ugly place I would say.
Stayed 1 night in Dec 2021

2/10 Terrible

Dr. Luis E. Fernández

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the property and staff was exceptional.... Didn't like the fact that the website did't let us know that the restaurants were closed on Monday and Tuesday
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and near the water. Lack of hospitality. Food was very expensive. Restaurants are closed at 6 in the evening leaving us with no other option. Deal included breakfast but no option for vegetarian. No buffet as mentioned in the Expedia site
Stayed 1 night in Mar 2020

6/10 Okay

Erykah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay elswhere for cheaper than this rundown resort

Run down property without proper management. The restaurant on the hill eith the view did not work. They wanted us to pay extra for a kayak rental ($5 for 30mins!!!) while all the surrounding properties charge a daily beach access that covers a lot of things including kayaks for like $6-7.The stuff at the reception did not know or were not helpfull with the information about the region. They advertise diving in the lake on their web site but when we asked the guy at the reception it was like news to him that there is diving in the lake and he was not helpful. Their map shows some hiking trails but whwn we asked them for more information again they just said that there is no trail. The included breakfast quality was below average. So our last day we spent at the Paradiso hostel as they had sups for rent and good food and drinks.
Stayed 2 nights in Jan 2020

2/10 Terrible

Christopher, UK

Traveled with family and small children
Disliked: Cleanliness, amenities
The hotel was almost empty, it's quite run down. Dogs roaming around. Cats too. Fleas in the room. Terrible communication. Told breakfast was in a restaurant that's closed. Other restaurants close at 6 pm. Didn't find out from staff until too late. A couple of staff were good. Security and Pizza restaurant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Maxwell, Miami, Florida

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The unique sound of Nature/Jungle in the mornings, beautiful sunset in front of the lagoon
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Pool dirty and not maintain. Price was high for food
Stayed 1 night in Jul 2019

10/10 Excellent

Arellys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to Paradise.

Great experience at this Resprt. We enjoyed our apartment water front and the quite evening sitting in corridor in the rocking chairs.
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway!

This was a great place for my wife and I to start our vacation. We had a standard apartment, which allowed us to have groceries of our own, and cook when we wanted to. Otherwise, the included breakfast, and other meals and available drinks were great. The pool, lake, and other amenities gave us many options for things to do. The hammock and rocking chairs on our private balcony, were perfect when we wanted to do nothing. We took a short taxi ride to Granada one day, which we really enjoyed. Can't wait for us to go back, (with or without the kids).
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, next to the lake, beautiful grounds
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

Nice place to stay Reception Never answer

Phone always sound busy Not reliable Hmmm Ac and Wi-Fi shutdown 1 hour before check out in my room!! Not cool Other than that all ok
Stayed 2 nights in Mar 2018

10/10 Excellent

joshua , houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apoyo resort excellent experience

Nice experience at apoyo resort and conference center. Nice environment extremely pleasant staff.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

We were told when we booked that it had a kitchen and a yv. When we got there it not only didn’t have those it also did not have a blanket. We also never got our room cleaned while we were there and they do not supply water even though you can’t brush your teeth with the water there. Never are supper there because the restaurant closed at six and the pizza restaurant never opened while we were there’s
Stayed 2 nights in Mar 2018

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apoyo lake resort

A great location on the edge of the lake and easy travelling distance to Managua, Masaya and Granada. Rooms with lake views are fantastic. 3 food options in the resort all good quality if quite basic. A great value holiday hotel. Not suitable for those with limited walking ability as it is set on a steep cobbled path
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Giselle was extremely accommodating. Great service
Stayed 1 night in Feb 2018

4/10 Poor

dallas, dallas rx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

They first tried to give me a room that was a downgrade from what I purchased. Then they had construction starting right next to my room at 6:30 am.
Stayed 3 nights in Feb 2018

8/10 Good

Colleen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overlookng laguna

Great moonrise from restaurant. Lots of climbing but do provide shuttle van.
Stayed 2 nights in Jan 2018

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful jungle resort

Had a great stay but wished there were more dining options in the area. The restaurants are expensive and there are not many other options close to the resort. But this place has Great service and excellent location.
Stayed 2 nights in Jan 2018

10/10 Excellent

Beatriz, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

My partner & I stay at this resort was perfect. It is quite an experience and a different one as well. It has the best view out of all hotels, and the convenience of the Laguna Apoyo deck right on their property. The ride to your room is quite an experience as well, as the rooms are on the mountain and the hotel truck has to take you to your designated room. The front desk attendant was extremely nice, he helped us out with everything! Food on their restaurants was also great. No complaints about this hotel!
Stayed 1 night in Jan 2018

10/10 Excellent

Jeryl

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Spot

Beautiful place. Great Saturday brunch but other meals were pricey and not good. Wish the front desk could have helped us find day trips.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi absolutely not existing in the room (NO signal at all), we informed the reception, they never provided a solution. The rooms were separate (we have two kids) and in order to have connected we had to pay additional 20USD per day to use the leaving room-kitchen (that connected the two rooms) also id we didn't need it/use it. The Hotel was not full, we asked to have another room (with better wi fi and rooms connected or at least the beds in one room, as we booked) but nothing happened. The structure itself is very nice, but bad managed and bad serviced
Stayed 3 nights in Dec 2017

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017