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Oum Palace Hôtel & Spa Casablanca

4.0 star property

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Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Executive Suite | Premium bedding, down comforters, Select Comfort beds, minibar
Daily buffet breakfast (EUR 13 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
12 Rue Kamal Mohamed, Casablanca, 20000
  • Place, Central Market of Casablanca
    ‪5 min walk‬
  • Place, United Nations Square
    ‪7 min walk‬
  • Place, Place Mohammed V
    ‪8 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪42 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Single Room

8.4 out of 10
Very good
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room

7.0 out of 10
Good
(4 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Casablanca

With a stay at Oum Palace Hôtel & Spa Casablanca, you'll be centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Complex Cultural Sidi Belyout. .This spa hotel is 0.3 mi (0.5 km) from Central Market of Casablanca and 0.4 mi (0.6 km) from Ecole Assimil-Formation.

What's nearby

  • Complex Cultural Sidi Belyout - 1 min walk - 0.0 miles
  • Central Market of Casablanca - 5 min walk - 0.3 miles
  • United Nations Square - 7 min walk - 0.4 miles
  • Place Mohammed V - 8 min walk - 0.5 miles
  • Port of Casablanca - 17 min walk - 0.9 miles

Getting around

  • Marche Central Station - 4 min walk
  • Casablanca Mers Sultan Station - 6 min drive
  • Mohammed V Airport (CMN) - 45 min drive

Restaurants

  • ‪Casa Jose - ‬4 min walk
  • ‪Au Restaurant Des Fleurs - ‬2 min walk
  • ‪La Grande Table Marocaine - ‬3 min walk
  • ‪Le Nouveau Dragon - ‬2 min walk
  • ‪El Barocco Time - ‬4 min walk

About this property

Oum Palace Hôtel & Spa Casablanca

Art Deco hotel with 2 restaurants connected to a shopping center in Casablanca
Oum Palace Hôtel & Spa Casablanca offers 112 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch plasma televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 112 guestrooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Le RIF, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Le RIF - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Montreux - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le RIF
  • Montreux

Things to do

  • Archery
  • Full-service spa
  • Helicopter/airplane tours
  • Ropes course
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Oum Hotel
Oum Palace
Oum Palace Casablanca
Oum Palace Hotel
Oum Palace Hotel Casablanca
Oum Palace Hotel Spa
Oumpalace Hotel SPA
Oum Palace Hotel Spa
Oum & Casablanca Casablanca
Oum Palace Hôtel Spa Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel

Oum Palace Hôtel & Spa Casablanca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 160 reviews
Rating 8 - Good. 46 out of 160 reviews
Rating 6 - Okay. 39 out of 160 reviews
Rating 4 - Poor. 19 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to plenty of restaurants and shopping
Stayed 1 night in Nov 2025

6/10 Okay

Abdul

Stayed 1 night in Aug 2025

6/10 Okay

Khalid

Traveled with group
Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ghita

Traveled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lalla meriam

Traveled with group
Disliked: Property conditions & facilities, room comfort
Not bad average, just very noisy around, breakfast is OK but expensive.
Stayed 2 nights in Aug 2025

4/10 Poor

Ahmed, Ottawa

Disliked: Cleanliness, staff & service, property conditions & facilities
Phone was not working and find her in the room
Stayed 1 night in Aug 2025

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good hotel in a good location.
Stayed 1 night in Aug 2025

6/10 Okay

Hussam

Stayed 2 nights in Jul 2025

8/10 Good

Shamim

Liked: Cleanliness, staff & service, amenities
Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay
Stayed 4 nights in Jun 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service, room comfort
Bon hôtel avec un personnel agréable. Bon emplacement pour découvrir Casablanca.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casablanca break

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
Stayed 5 nights in May 2025

4/10 Poor

S

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Poor avoid

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service
Stayed 1 night in Apr 2025

10/10 Excellent

ROBERTO, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service and friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

LORENA

Liked: Cleanliness, staff & service
It was a good central location, decent restaurant across the street. But no breakfast was included.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Stayed 1 night in Jan 2025

8/10 Good

Ugo Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing special except for the doorman Hamsa who was very polite and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

steve

Stayed 1 night in Dec 2024

4/10 Poor

Antonio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility
Stayed 1 night in Dec 2024

4/10 Poor

Grant

Disliked: Staff & service
Just okay.
Stayed 2 nights in Nov 2024

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaun, LIMASSOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Stayed 2 nights in Apr 2024

8/10 Good

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Stayed 1 night in Sep 2023

6/10 Okay

Emily

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Stayed 7 nights in Sep 2023

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

SANGOH

Stayed 1 night in May 2023