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Diwan Casablanca Hotel & Spa

Property class: 4

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Photo gallery for Diwan Casablanca Hotel & Spa

A nighttime cityscape viewed from a balcony with ornate railing, featuring multi-story buildings and a clear sky.
A hotel lobby with a reception desk, a sign for 'Diwan Hotel', and an elevator.
A room with a large window overlooking a cityscape, a blue sofa with cushions, and a decorative wall piece.
A modern hotel lobby with a reception desk, seating area, and a large abstract mural.
A hotel room with two beds, a glass-top dining table with a fruit and cheese board, and a view of the city through large windows.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
31 Boulevard Hassan Seghir, Casablanca, 20000
  • Place, Central Market of Casablanca
    ‪11 min walk‬
  • Place, Place Mohammed V
    ‪3 min drive‬
  • Place, United Nations Square
    ‪3 min drive‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double Room

A modern bedroom with a large bed, two bedside tables, a bench, and a decorative ceiling.

Deluxe Double Room

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

A hotel room with three beds, each with a headboard and bedside lamps.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a TV.

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

A large bed with a dark headboard, white bedding, and teal accents.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A room with two beds, each with a headboard and bedside lamps.

Standard Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

A hotel room with a bed, a green sofa, a table, and a window with curtains.

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Room

Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Casablanca

With a stay at Diwan Casablanca Hotel & Spa, you'll be centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Central Market of Casablanca. .This spa hotel is 1 mi (1.6 km) from Complex Cultural Sidi Belyout and 1.1 mi (1.7 km) from Ecole Assimil-Formation.

What's nearby

  • Central Market of Casablanca - 11 min walk - 0.6 miles
  • Complex Cultural Sidi Belyout - 15 min walk - 0.8 miles
  • Ecole Assimil-Formation - 15 min walk - 0.8 miles
  • Place Mohammed V - 3 min drive - 0.9 miles
  • United Nations Square - 3 min drive - 1.4 miles

Getting around

  • Casa Voyageurs Station - 2 min drive
  • La Resistance Station - 5 min walk
  • Mohammed V Airport (CMN) - 35 min drive

Restaurants

  • ‪Chez Michel Et Hafida - ‬11 min walk
  • ‪Venezia Ice - ‬13 min walk
  • ‪Essaada Sandwicherie - ‬9 min walk
  • ‪Café Restaurant Akka - ‬7 min walk
  • ‪Grillade Des Poissons Chez Redouane - ‬11 min walk

About this property

Diwan Casablanca Hotel & Spa

Diwan Casablanca Hotel & Spa offers 104 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa Diwan. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 104 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Casablanca? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Diwan Casablanca Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 100 for adults and MAD 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Diwane Casablanca
Diwane Hotel Casablanca
Diwan Casablanca Hotel
Diwan Hotel
Diwan Casablanca
Diwan Casablanca
Diwan Casablanca Hotel Spa
Diwan Casablanca & Casablanca
Diwan Casablanca Hotel & Spa Hotel
Diwan Casablanca Hotel & Spa Casablanca
Diwan Casablanca Hotel & Spa Hotel Casablanca

Diwan Casablanca Hotel & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 156 reviews
Rating 8 - Good. 51 out of 156 reviews
Rating 6 - Okay. 29 out of 156 reviews
Rating 4 - Poor. 16 out of 156 reviews
Rating 2 - Terrible. 17 out of 156 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Fabulous room, lovely staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend! Wonderful stay! Thank you✨
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Price was great. Room was clean smelled nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, breakfast had enough options
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. This was my 4th time staying here and it was good to see friends again!
Stayed 8 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I got in late and reception was very friendly and helpful. Good night's sleep and a very fine breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local shops, food masjid an transport. Staff are friendly and added convenience of money changing facility in reception which turned out to be better rate than any of the money exchange places.
Stayed 7 nights in Feb 2023
Verified review

8/10 Good

Liked: Property conditions & facilities
It was good. Few things that you have to pay during breakfast.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Disliked: Amenities
Needs to be updated. It is a very old hotel. It was reasonable for a one night stay. I would not stay for more than that one night.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room with king size bed was more than adequate. However, the first night, I woke up to a leak in the bathroom ceiling and water on the floor. They did switch rooms to a comparable one and that room had minor issues and were fixed right away. Staff were attentive.
Stayed 7 nights in Aug 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Hotel is tired and in need of upgrade. Construction going on next to my room. Confusing light control, not explained until I went back to front desk. Phone system had no way to call operator or front desk, which was a problem when someone tried to open my door repeatedly late at night. Would not recommend at this time.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Diwan is a very unpleasant hotel: - It is very dirty, I saw a cat coming out of the kitchen. -The floors are dirty I don’t want to take my shoes off. The keycards are even so dirty. The toilet didn’t flush. Absolutely disgusting. -The shower water keeps alternating from hot to cold within seconds. - The safe didn’t work, the door wouldn’t lock and I felt very unsafe. We had to change a room. -The electricity for my electronics didn’t work. - costumer service is nonexistent. We had to come up and down to reception for things that we needed. These conditions are absolutely unacceptable. I do not want to stay there another second.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Diwan ....more like Hotel Rip-Off

I don't really leave reviews, but I feel it's my duty to warn others on this occasion. This hotel is diffidently not with it's 4 starts. An absolute joke. It was certainty is not a cheap deal when I booked my week long stay in Casablanca, but I was expecting a nice and comfortable stay in return, instead: 1) On arrival you are not welcomed and taken to your hotel room with a quick introduction on all the things in your room. You are simply given your hotel room key, and told to go up to your room. 2)The toilets are filthy, the bath is clogged up when you take a shower. There are brown mark all around the bath, it's difficult to say if it's dirt or lime scale. 3)The towels are grey and rough, clearly overused for years. Definitely not a 4-star-hotel feel. 4)the managers are the most unhelpful, rude, and speak very little English. 5)Room service is outrageous, be prepared to wait a lifetime if you simply request extra towels. 6)Breakfast buffet is not fresh. It's clear that food from the previous day are displayed again. Also the service is slow, as when the tea, milk, eggs, or any other item run out it's not replaced quick enough. There's not much choice other then diary and carbs! I could go on with this list for ages. When I first checked in, I refused to stay in the room they gave us as the toilet was soo filthy it was not hygienic at all, so they gave me another room instead. As if it was planned, because the receptionist guy had another key ready without question!?
Stayed 7 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All mjög frábært, elskulegt og hjálplegt starfsfólk góð staðsetning, fínn morgunmatur.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

total flop

les photos ne reflètent pas du tout la réalité!!! l’hôtel a très mal vieilli
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Desapoitment

Ha sido decepcionante, al anunciar que hay parking, pero no lo hay. En el centro de Casablanca es casi imposible aparcar en la calle. De saber que no había parking, no lo había reservado.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安い値段のホテルですが、ポーター（部屋に荷物を運ぶ人）がいます。部屋も清潔で、お値段以上のホテルでした。
Stayed 1 night in May 2024
Verified review

6/10 Okay

.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
1 ster hotel wordt niet naar klanten geluisterd en behoorlijk vies airco werkt niet ontbijt zeer matig
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the things at washroom are not working properly or not at all. The staff is so unorganized that they charged me twice for city tax. One of lady with Hijab at front desk was racist towards me. I would humbly request Diwan management to teach their staff to treat guests with respect because each guest work hard to get time off and enjoy their time to the best. Thanks.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a few buseness trip days

pretty nice , good prices, calm, next to nice areas .
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Décevant

Mon séjour n a pas été satisfaisant dans cette hôtel pour prendre il n y’avait d eau chaude la chambre était froide le petit dej pas terrible bref séjour décevant
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonnes prestations en coeur de ville

J'ai passé un très bon séjour au Diwan Casablanca, aussi bien par l'accueil et le service, la taille, la propreté et le confort des chambres. Bien situé, il est facile de se divertir autant que se restaurer à proximité. Profitant de la présence d'un hammam, sauna et de la possibilité de se faire masser, j'y retournerai volontiers lors de mon prochain séjour.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General great value for stay

In general, it is a good place to stay in Casablanca, especially we booked a triple bedroom which the space and size of room is so big. The room is clean and comfortable, shower water is in very high pressure. The only thing that is not very good, but I think it's general thing in Morocco, the hotel didn't provide any bottle of water and kettle, also the breakfast did not have water as well.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

nice and clean hotel, customer service was excellent and room size was great! definitely recommend
Stayed 1 night in Feb 2020