During our stay at HI, the staff were very friendly and engaging. The breakfast was pretty good, warm and cold items offered. Our room, however, was surprisingly in need of extra cleaning and maintenance. The bathroom ,in particular, was dirty around the sink and the bar in the tub was coming off the wall. The hook for towels was always falling off the door. No microwave in the room. I don't know how this HI received so many great reviews. We will not be using this motel in future visits to the area.