Overall, we enjoyed our stay at St. James Bay. The property itself was very clean, and my husband and son really enjoyed the golf course. The pool was also a great amenity.
Unfortunately, we did have some housekeeping issues. We arrived around midnight, and the flat sheet on the bed had a very unpleasant odor. The next morning, I also found dirty footprints and hair in the shower. I contacted the pro shop, and they said someone would come by to clean the bathroom and replace the sheet, but no one ever came.
The property has a lot to offer, but the cleanliness of our unit and the lack of follow-up after reporting the issue were disappointing.
I did speak to Sabrina yesterday morning and told her my experience and at that point wanted to send housekeeping and it was pointless after my husband cleaned and we were checking out early this morning.