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Carlisle Station Hotel, Sure Hotel Collection by BW

Property class: 3

Choose dates to view prices

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

A modern bar area with a wooden counter, shelves of liquor bottles, and hanging glassware.
A hotel lobby with a high ceiling, decorative ceiling panels, and a patterned carpet. There are several tables and chairs arranged for guests.
A historic building with a 'Carlisle Station Hotel' sign, a Costa Coffee shop, and a 'No Entry' sign.
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a wardrobe, and a window with curtains.
A bar area with a patterned ceiling, seating, and a clock on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Business services
  • Bar
The current price is $67
$56 nightly
$67 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, coffee maker, and a desk with a chair.

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

A hotel room with a large bed, a sitting area with a sofa and armchairs, a small table, and a wardrobe.

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $67
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Carlisle

Located in Carlisle, Carlisle Station Hotel, Sure Hotel Collection by BW is within a 15-minute walk of Carlisle Cathedral and AMF Bowling. .This hotel is 0.8 mi (1.2 km) from Carlisle Castle and 0.8 mi (1.3 km) from The Sands Centre.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Magic Castle - 13 min walk - 0.7 miles
  • Brunton Park - 17 min walk - 1.0 mile

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The Griffin - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Scott & Brassey - ‬2 min walk
  • ‪The William Rufus (J D Wetherspoon) - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 70 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at Breakfast Room serving guests of Carlisle Station Hotel, Sure Hotel Collection by BW. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Carlisle? This hotel has 54 square feet (5 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekends.
Breakfast Room - Onsite buffet restaurant. Open daily.
Main Bar - Onsite pub. Open daily.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy parking
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so so friendly they go above and beyond for you nothing is a bother to them, stayed before and will definitely be returning.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately couldn’t make it…so my husband went himself…he said hotel is centrally located for all touristy things…it’s right next to the train station also
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy room and next to the train station so great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Plenty to choose for breakfast staff very helpful rooms were spotless and very comfortable beds
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staff Great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice quiet room (which was surprising as it's right next to the station). Hotel is, in a great location a couple of minutes walk from the cathedral and the castle is, literally across the road!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, relaxed, clean, comfortable bed, perfectly located, will be back!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and tidy appearance. Comfortable bed and quiet Very handy for the station!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, nice clean room. Breakfast was excellent choices. Enjoyed our stay. Thank you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Very nice rooms for the price and a convivial bar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff were friendly & helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cheap hotel and, for the money, it’s great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the station but not too noisy, large comfortable room, friendly staff, rather better than we expected. Lift wasn't working though.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff (Donna) we got allocated our favourite room. Definitely recommend this hotel for a day/night out in Carlisle, and next door to the train station too, but you wouldn’t believe it as there was no noise at all in the bedroom. ❤️
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Property conditions & facilities
This place is very old, decent location for me but it wasn’t a comfortable stay. I couldn’t believe the rate I paid considering the types of hotels I stay at this was not good value for money.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big as was the bathroom. Was clean and staff were very friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everywhere was very Clean, room.was lovejy and warm, staff were very pleasant, breakfast was great. Great loaction, cant fault the hotel. Great value, will certainly stay again when visiting Carlisle
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops, bars etc
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice room lovely staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great size of room and quiet too....lovely clean smell .....staff very helpful will stay again.....
Comfortable bed and large room and bathroom
Handy to station but no noise could be heard
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great hotel, great location & so close to the station for easy access. Staff very helpful & couteous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff, room very clean and comfortable, good nights sleep
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Most enjoyable stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice at breakfast. Cooked and presented very well. Very spacious clean twin room . Staff very professional and pleasant.
Stayed 1 night in Mar 2026