Parkway Hotel & Spa

4.0 star property

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
2 bars/lounges
Indoor pool, sun loungers
Property entrance
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

$103
$86 nightly
$103 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Bowlplex Cwmbran
    ‪3 min drive‬
  • Place, Llantarnam Grange Arts Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪23 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

Deluxe Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

Cwmbran

With a stay at Parkway Hotel & Spa in Cwmbran (Llantarnam), you'll be within a 5-minute drive of Llantarnam Grange Arts Centre and Bowlplex Cwmbran. .This family-friendly hotel is 16.1 mi (25.9 km) from Brecon Beacons National Park and 16.6 mi (26.8 km) from Cardiff Bay.

What's nearby

  • Bowlplex Cwmbran - 3 min drive - 1.7 miles
  • Llantarnam Grange Arts Centre - 3 min drive - 2.4 miles
  • Cardiff Castle - 23 min drive - 18.0 miles
  • Principality Stadium - 23 min drive - 18.4 miles
  • Cardiff Bay - 24 min drive - 18.6 miles

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪The Greenhouse - ‬20 min walk
  • ‪Blinkin Owl - ‬3 min drive
  • ‪Coffi Kitoto - ‬4 min drive
  • ‪Ellie's Pit Stop Café - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Parkway Hotel & Spa

Family-friendly hotel with a full-service spa and bars
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
For lunch or dinner, stop by Ravellos, a restaurant that specializes in Modern European cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Ravellos - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Courtyard Coffee Shop - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pippa is the friendliest member of the team.
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness
Lovely friendly clean hotel. Rooms slightly dated but clean & comfortable. Very good food
Stayed 1 night in Sep 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Ben

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Staff & service
Staff are so welcoming and friendly. Bar food menu is excellent. Rooms are beginning to look tired and need updating, especially the shower and carpets. The front entrance looks spectacular with pots and hanging baskets in abundance. Gardener deserves the highest commendation for the trimmed topiary and flowers. However, all staff make your stay extra special as nothing is too much trouble. Definitely the best place to stay in Cwmbran.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Good Option for Newport

Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful, especially the receptionist Phillipa .
Stayed 1 night in Aug 2025

10/10 Excellent

Zul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.
Stayed 1 night in Aug 2025

6/10 Okay

Rizwan

Stayed 1 night in Aug 2025

10/10 Excellent

Rasul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Traveled with partner
It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and quiet location.
Stayed 2 nights in Aug 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
When Downton Abbey meets the shining!
Stayed 1 night in Aug 2025

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and service excellent. Towels and linen were however looking a little tired.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Amenities
All staff extremely helpful and respectful
Stayed 1 night in Aug 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe place to stay

Comfortable. Clean. Quiet. Didn't use the bar or restaurant as it was a flying visit
Stayed 1 night in Aug 2025

6/10 Okay

paul

Business traveler
Liked: Cleanliness, room comfort
Hotel looks a bit dated. Food good and bed comfy. Annoyed that they refused to let me have a printed invoice. My company requires a printed invoice with the hotel name etc. w
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and quiet hotel

Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Darren

Stayed 1 night in Jul 2025