With a stay at Holiday Inn Express Cardiff Bay by IHG in Cardiff (Butetown), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This hotel is 2.4 mi (3.9 km) from Principality Stadium and 0.6 mi (0.9 km) from Cardiff Bay Water Feature.
What's nearby
Cardiff Bay - 1 min walk - 0.0 miles
Wales Millennium Centre - 9 min walk - 0.5 miles
Utilita Arena Cardiff - 12 min walk - 0.7 miles
Cardiff Bay Waterfront - 14 min walk - 0.8 miles
Cardiff Castle - 3 min drive - 1.1 miles
Getting around
Cardiff Bay Station - 8 min walk
Cardiff International Airport (CWL) - 39 min drive
Restaurants
The Customs Shed - 7 min walk
Coffee Mania - 11 min walk
Quantum Coffee Roasters - 12 min walk
Ffwrnes Pizza - 13 min walk
Caffi - 12 min walk
About this property
Holiday Inn Express Cardiff Bay by IHG
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (GBP 10 per day)
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
In-room crib
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
2 meeting rooms
Business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Handrails in hallways
Handrails in stairways
In-room roll-in shower
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
4 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: GBP 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 429 out of 1004 reviews
10 - Excellent
429
Rating 8 - Good. 388 out of 1004 reviews
8 - Good
388
Rating 6 - Okay. 125 out of 1004 reviews
6 - Okay
125
Rating 4 - Poor. 41 out of 1004 reviews
4 - Poor
41
Rating 2 - Terrible. 21 out of 1004 reviews
2 - Terrible
21
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Ceri
Dec 5, 2025
Ceri
Stayed 1 night in Dec 2025
6/10 Okay
Caroline
Dec 2, 2025
Liked: Cleanliness
Disliked: Room comfort
We were disappointed that the hotel does not offer blue badge holders a
Room spotless. Front desk and breakfast staff friendly and helpful,
Duncan
Stayed 2 nights in Nov 2025
8/10 Good
Amanda
Traveled with family
Nov 30, 2025
Liked: Cleanliness, staff & service, amenities
The hotel was lovely. Very clean. Rooms were comfortable and again very clean. The staff were so helpful and friendly always smiling. Nothing was a problem for them. Breakfast was really good. Nice choice and tasty.
As soon as we entered the hotel we were hit by a lovely clean , fresh smell :)
Room was clean, breakfast we great. All food was fresh and of high quality. Staff were very helpful and warming . Would highly recommend this hotel.
You can check in at 2pm and when we arrived we were told our room wasn't ready, nearly 2:30 before we could check in, although they were very apologetic they could of at least offered a coffee while we waited. The outside of the hotel nearest to the river was in a state, there were weeds everywhere and even big buddleias growing out of the cracks in the ground which looked like they had been there for over a year, the whole outside needed a good tidy up to make it welcoming.
Very comfy bed, and good housekeeping. There were 3 teabags, 4 coffee sachets and 4 milk cartons in the room, which I found to be budget standard not reflecting the room price. Breakfast giid but kor sorcual
Something wrong with the drainage system in the bathroom- the toilet and sink kept filling up.
Staff not always on front desk to report. Room number 12