With a stay at Holiday Inn Express Cardiff Bay by IHG in Cardiff (Butetown), you'll be within a 5-minute drive of Utilita Arena Cardiff and Cardiff Bay. .This hotel is 2.4 mi (3.9 km) from Principality Stadium and 2.1 mi (3.3 km) from Cardiff Castle.
What's nearby
Cardiff Bay - 1 min walk - 0.0 miles
Wales Millennium Centre - 11 min walk - 0.6 miles
Utilita Arena Cardiff - 14 min walk - 0.8 miles
Cardiff Bay Waterfront - 14 min walk - 0.8 miles
Cardiff Castle - 4 min drive - 1.5 miles
Getting around
Cardiff Bay Station - 8 min walk
Cardiff International Airport (CWL) - 39 min drive
Restaurants
The Customs Shed - 7 min walk
Coffee Mania - 11 min walk
Quantum Coffee Roasters - 12 min walk
Ffwrnes Pizza - 13 min walk
Five Guys - 8 min walk
About this property
Holiday Inn Express Cardiff Bay by IHG
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (GBP 10 per day)
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
In-room crib
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
2 meeting rooms
Business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Handrails in hallways
Handrails in stairways
In-room roll-in shower
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
4 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: GBP 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 433 out of 1005 reviews
10 - Excellent
433
Rating 8 - Good. 385 out of 1005 reviews
8 - Good
385
Rating 6 - Okay. 125 out of 1005 reviews
6 - Okay
125
Rating 4 - Poor. 40 out of 1005 reviews
4 - Poor
40
Rating 2 - Terrible. 22 out of 1005 reviews
2 - Terrible
22
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Bianca
Traveled with family
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
The whole place was great. Room was clean and tidy. We had a room over looking the water which was nice. The staff were all very helpful and friendly. The only reason it drops a star is the noise from the road on the opposite side of the water is loud especially when motorbikes or loud exhaust cars go along it. I did worry that the road noise would keep us awake but luckily it didn’t
We have just arrived home from our stay in Cardiff. We chose the Holiday Inn Express Cardiff Bay because of its location and we are extremely pleased that we did. Choosing a hotel can be a bit of a lottery and we certainty got the jackpot. This is a modern building located not far from Cardiff bay, about a fifteen minute walk to the bay itself with restaurants and some shops. On arrival our reception was warm and welcoming. We were help be the young receptionist with directions to the Millennium Centre and to Cardiff City centre which was about a twenty five minute walk from the hotel. There is a public transport bus into the centre but we enjoyed the walk. Our room had all that we needed for the three nights that we were there and was exceptionally clean and comfortable. Breakfast was included in our payment and was hot, plentiful with a good range of choice. But I cannot praise the staff sufficiently. From our receptionist to the lady who serviced our room, to the staff helping at the breakfast buffet, they were polite, helpful and good humoured. Why aren’t all hotels like this?
Philip
Stayed 3 nights in Jan 2026
6/10 Okay
Alison T
Traveled with family
Jan 3, 2026
music in the common area was awful
Alison T
Stayed 2 nights in Dec 2025
10/10 Excellent
Thirumala
Dec 31, 2025
Liked: Cleanliness, staff & service, amenities
.
Thirumala
Stayed 2 nights in Dec 2025
10/10 Excellent
Ali
Dec 29, 2025
Liked: Cleanliness
Good Overall
Ali
Stayed 1 night in Dec 2025
8/10 Good
SESAN
Dec 29, 2025
SESAN
Stayed 1 night in Dec 2025
8/10 Good
Hemangini
Dec 28, 2025
Hemangini
Stayed 2 nights in Dec 2025
8/10 Good
Michael
Dec 23, 2025
Liked: Cleanliness, amenities
Check in was quick and efficient and the room was clean albeit cold due to a draught from the window.
Michael
Stayed 1 night in Dec 2025
10/10 Excellent
Darryl
Business traveler
Dec 21, 2025
Liked: Cleanliness, staff & service, amenities
Great place friendly and clean
Darryl
Stayed 1 night in Dec 2025
8/10 Good
Wayne
Dec 19, 2025
Liked: Cleanliness, staff & service
Room was quiet and beds were comfortable.
Wayne
Stayed 1 night in Dec 2025
8/10 Good
Peter
Dec 19, 2025
Liked: Cleanliness, staff & service, amenities
Staff very friendly , room (109 ) clean but carpet stained and pedal bin broken . Breakfast was a let down unfortunately as not very well cooked and barely warm .
Peter
Stayed 1 night in Dec 2025
10/10 Excellent
Tracey
Dec 19, 2025
Liked: Staff & service, amenities
Only thing we found disappointing was petrol cars parked in the charging points so we were unable to charge car
Tracey
Stayed 2 nights in Dec 2025
6/10 Okay
Fernando
Dec 15, 2025
Liked: Amenities
Better maintenance needed. The radiator had a little control panel that seems to have a battery. It wasn't working well and it was making a constant noise at regular intervals similar to the noise of a fire alarm unit whose battery needs to be replaced. VERY ANNOYING.
Cleaning could be better. the fan in the shower was cover in a nasty amount of dust that was blocking almost the total area of the fan air flow.
The breakfast buffet was very basic. The coffee was AWFUL. Both coffee machines had notes on them about failures. DISAPPOINTING.
Parking was very limited. Even main road parking was limited. NOT GOOD.
Really good value for money. Staff were friendly and helpful. Breakfast was good. Quiet location but within walking distance of city centre. Parking was a bit of a pain, not always spaces - but they refund you if you are unable to park. Overall, nice experience - would stay again if I went to Cardiff Bay.
Victoria
Stayed 2 nights in Dec 2025
10/10 Excellent
Adam
Dec 11, 2025
Adam
Stayed 1 night in Dec 2025
2/10 Terrible
Rachel
Traveled with family
Dec 10, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice woke up at 5am constant tapping noice that you could even hear in the hallway reception didn’t know. What it was