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ibis Styles Carcassonne La Cité

3.0 star property

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Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Breakfast, dinner served; French cuisine, pool views
Terrace/patio
Exterior
Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$103
$88 nightly
$103 total
Total with taxes and fees
Feb 13 - Feb 14

Explore the area

View in a map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
  • Place, Le Musée de la Torture de Carcassone
    ‪6 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Place, Château Comtal
    ‪8 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Terrace/patio
Hôtel Montmorency
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 583 reviews
$68 nightly
The price is $81
Feb 5 - Feb 6
Total with taxes and fees
Hôtel Montmorency

About the neighborhood

Carcassonne

A stay at ibis Styles Carcassonne La Cité places you in the heart of Carcassonne, within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. .This family-friendly hotel is 0.5 mi (0.8 km) from Le Musée de la Torture de Carcassone and 0.7 mi (1.2 km) from Pont-Neuf de Carcassonne.

What's nearby

  • Le Musée de la Torture de Carcassone - 6 min walk - 0.4 miles
  • Historic Fortified City of Carcassonne - 8 min walk - 0.4 miles
  • Château Comtal - 8 min walk - 0.5 miles
  • Theatre Jean Deschamps - 12 min walk - 0.7 miles
  • Aude Gate - 12 min walk - 0.7 miles

Getting around

  • Carcassonne Station - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Bar Restaurant le Sénéchal - ‬10 min walk
  • ‪La Taverne du Chateau - ‬10 min walk
  • ‪Comte Roger - ‬11 min walk
  • ‪La Girouette - ‬9 min walk
  • ‪Le Trouvère - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

Family-friendly hotel with a seasonal outdoor pool and a restaurant
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and blackout drapes/curtains.
Take advantage of recreational opportunities offered, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy French cuisine at Le Heaume, a poolside restaurant which features a bar/lounge and a garden view. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Bicycle rentals
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 796 reviews
Rating 8 - Good. 304 out of 796 reviews
Rating 6 - Okay. 49 out of 796 reviews
Rating 4 - Poor. 9 out of 796 reviews
Rating 2 - Terrible. 7 out of 796 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara Elizabeth, Southport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have just returned from a three night stay at this hotel and was very pleased with it. The staff were extremely friendly and welcoming, happy to assist in any way. Every staff member that I spoke to had fluent English, which was appreciated. I did not have a car myself but I could always see plenty of available spaces in the car park. The hotel surrounding area is quiet and felt quite safe for me, as a female walking around alone. It took me about 15 minutes to walk to the medieval city from the hotel, at an easy stroll pace. It is possible to walk to the more modern part of the city from the hotel, I did this once, but I mostly found it easier to get the number 2 bus which stops just by the hotel. Food at the hotel was very good. Breakfast included a range of various pastries, cereals, yogurts, cooked meats and cheeses. There were no hot options, but a toaster was available for guest use, also a machine for cooking eggs. I also had evening meal at the hotel, which was very tasty and reasonably priced - 27 Euros inc. tax for two courses. So to summarise, I would highly recommend this hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Brendan

Liked: Staff & service
Disliked: Property conditions & facilities
Decent 2-3 star hotel on the outskirts of the city but only a 10 min walk to the Medieval city. Staff were this hotels greatest asset. Building is tired and decorated by a person that clearly didn't know when to stop the Medieval theme. Main road into the city .... not pleasant, in fact run-down.
Stayed 1 night in Sep 2025

8/10 Good

Carlos, Pierrefonds

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Cité but quiet too

Ideally situated hotel, a 7 minute flat walk to the Cité along a quiet road. Hotel is quirkily decorated to reflect Carcassonne's history and is very comfortable and quiet. They serve food in the evenings, although the night we decided to eat there the restaurant was closed due to a private booking and we had to get taxis to/from the city centre.... Breakfast is good with plenty of choices and eat inside or out on the terrace, got a well stocked bar that wasn't that expensive too. All in all a great hotel for visiting the Cité
Stayed 2 nights in Sep 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great family stay

Extremely family friendly. The only thing that could’ve been better was breakfast, but otherwise we really enjoyed it. Love that they had a kids area to play.
Stayed 1 night in Aug 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Stayed 3 nights in Jul 2025

8/10 Good

Sile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

BRIGITTE, Laguna Niguel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and friendly. Pool was so nice and refreshing since it was practically 100 degrees f. We ate dinner at the hotel and it was easy and very good. We were glad too since up in the Cité there's no AC and all outdoor seating. Rooms very clean! And the included breakfast with the fresh OJ machine is so yummy! Private safe parking with lots of shade a plus too!!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Stayed 7 nights in May 2025

10/10 Excellent

Jeri, Surrey

Traveled with group
Liked: Cleanliness, property conditions & facilities
Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Convenient location. Good value for money. Good buffet breakfast. Restaurant should be open every evening. I was disappointed it was closed on Sunday evening. Breakfast was busy (which was expected) however, if you introduce a system whereby guests can clear their own trays this would free up tables quicker.
Stayed 2 nights in Jun 2025

10/10 Excellent

VICMARI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen estacionamiento, cómodo cuarto y espectaular desayuno. Cerca de una excelente farmacia.
Stayed 1 night in May 2025

8/10 Good

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2025

8/10 Good

Reinhard

Stayed 1 night in Apr 2025

8/10 Good

Oana-Raluca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

rt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for kids very near old city. Great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for what we needed
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service
Within walking distance to Carsaconne. Limited dining opportunity……had to pre-book and then didn’t like the limited menu that was offered
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024