Verified
10/10 Excellent
MARCELL
Oct 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
MARCELL
Stayed 1 night in Oct 2025
Bay Haven Collection
4.5 star property
Choose dates to view prices
Photo gallery for Bay Haven Collection
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Spa
- Pet friendly
- Parking included
Explore the area
25 Park Ave, Cape Town, Western Cape, 7806
- World of BirdsPlace, World of Birds20 min walk
- Table Mountain National ParkPlace, Table Mountain National Park1 min drive
- Bishopsford Bonsai NurseryPlace, Bishopsford Bonsai Nursery2 min drive
- Cape Town (CPT-Cape Town Intl.)Airport, Cape Town (CPT-Cape Town Intl.)45 min drive
Room options
View all photos for Deluxe Double or Twin Room, Mountain View
Deluxe Double or Twin Room, Mountain View
- Mountain view
- 484 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Double Room, Mountain View
Deluxe Double Room, Mountain View
- Mountain view
- 484 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Presidential Villa, Mountain View
Presidential Villa, Mountain View
- Mountain view
- 2153 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
- Free WiFi
View all photos for Junior Studio Suite, Mountain View
Junior Studio Suite, Mountain View
- Mountain view
- 1292 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
Cape Town
Located in Cape Town (Hout Bay), Bay Haven Collection is within a 15-minute drive of Hout Bay Beach and Kirstenbosch National Botanical Gardens. .This luxury hotel is 6.7 mi (10.8 km) from Chapmans Peak and 8 mi (12.9 km) from Camps Bay Beach.
What's nearby
- World of Birds - 20 min walk - 1.1 miles
- Table Mountain National Park - 1 min drive - 0.3 miles
- Bishopsford Bonsai Nursery - 2 min drive - 1.3 miles
- Hout Bay Beach - 4 min drive - 2.5 miles
- Camps Bay Beach - 15 min drive - 7.6 miles
Getting around
- Cape Town Bellville Station - 33 min drive
- Cape Town Intl. Airport (CPT) - 51 min drive
Restaurants
- The Clay Cafe - 5 min drive
- Dunes - 6 min drive
- Pirates Steakhouse And Pub (Hout Bay) - 4 min drive
- Hout Bay Coffee - 4 min drive
- The Bay Food And Wine Market - 2 min drive
About this property
Bay Haven Collection
Bay Haven Collection offers 14 accommodations with private hot tubs and minibars. Accommodations offer separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 250-cm Smart televisions come with cable channels and Netflix. Refrigerators and espresso makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, printers, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
5 outdoor swimming pools are on site along with a hot tub.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Treat yourself to a stay in one of the 14 guestrooms, featuring private hot tubs and Smart televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and body treatments. You can take advantage of recreational amenities such as cooking classes and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cape Town? This hotel has 344 square feet (32 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Bay Haven Collection has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
Food and drink
- Free buffet breakfast available daily 8:00 AM to 10:00 AM
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
- Hosted evening meal available daily for a fee of ZAR 250; reservation required
- Private picnics
Things to do
- 5 outdoor pools
- Cooking classes
- Hot tub
Family friendly
- 5 outdoor pools
- Crib (surcharge)
- In-room babysitting (surcharge)
- In-room refrigerator
- Laundry facilities
- Separate in-room dining area
- Soundproofed rooms
- Travel crib
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Daily housekeeping (for a fee)
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 344 square feet of conference space
- Meeting rooms
Outdoors
- Beach towels
- Garden
- In a nature reserve
- In the mountains
- Pool loungers
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Deep-tissue massages
- Hot stone massages
- In-room massages
- Manicures/pedicures
- Prenatal massages
- Sports massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 8 steps to reach entrance
- Handrails in hallways (59 inches high)
- Handrails in stairways (59 inches high)
- Upper floors accessible by stairs only
- Well-lit path to entrance
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Crib (surcharge)
- Egyptian cotton sheets
- Tempur-Pedic mattress
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 250-cm smart TV with cable channels
- Netflix
- Streaming services
Food and drink
- Champagne service
- Chef service
- Cleaning supplies
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Freezer
- Limited room service
- Meal delivery service
- Minibar
- Refrigerator
- Separate dining area
More
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Heating (climate-controlled)
- Laptop workspace
- Printer
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 5:00 PM and 7:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of ZAR 350 per pet, per day, plus a one-time cleaning fee of ZAR 1000 and a deposit of ZAR 2000 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for ZAR 250 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: ZAR 3000 per stay
- Service fee: ZAR 1000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: ZAR 2000 per week
- Pet fee: ZAR 350 per pet, per day plus ZAR 1000 one-time cleaning fee
- Service animals are exempt from fees
- Late check-in fee: ZAR 250 for check-in between 5:00 PM and 7:00 AM
- Housekeeping fee: ZAR 350 per stay
- Crib (infant bed) fee: ZAR 250 per day
- Hosted evening meal: ZAR 250
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Bay Haven Collection Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
Reviews
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