- Liked: Staff & service, room comfort
we had a fabulous holiday - this place represents a great deal .... staff super friendly & helpful, great location!
Book online or call:1-844-709-7928
Located in Cap Malheureux, Cape Bay by Horizon Holidays is near the beach. The area's natural beauty can be seen at Pereybere Beach and Merville Beach. Traveling with kids? Consider Blue Water Diving Center and Mauritius Aquarium.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Our time at Cape bay was beyond disappointing. A penthouse apartment with a broken air conditioner for two nights, a unflushable toilet that was not fixed along with a shower that was so clogged the water leaked out into the bedroom which made it also unusable. The unsatisfactory level of customer service from management was very upsetting. The general level of cleanliness in the apartment was so far below average... A filthy kettle that could not be used, complementary condiments that were already opened and half used, stained linen, unkept floor, dirty and dusty all around... It was advertised as a luxury apartment but that name on the sign say beach resort so don't be fooled. It was also advertised as having a private pool which is more like a jaccuzi and so dirty we did not use it once. I would honestly not recommend for anyone to stay here. To come all the way to Mauritius and have the experience at Cape bay taint our whole holiday has been disappointing.
Cons: Cleanliness, customer service, maintenance of facilities, ownership of problems
Location: Tricky location as the long walk to anything outside the hotel is along a narrow / busy road. Hard with children. Need a taxi or car hire.