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Novotel Zurich City West

4.0 star property

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Photo gallery for Novotel Zurich City West

Minibar (free items), in-room safe, desk, laptop workspace
Property video
A modern hotel lobby with a reception desk, seating area, and a large tree.
An outdoor patio area with tables and chairs, umbrellas, and potted plants.
A person seated at a round glass table with a meal consisting of sandwiches, fries, and a salad, along with two drinks in mason jars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $227
$211 nightly
$227 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Letzigrund Stadium
    ‪17 min walk‬
  • Place, Swiss National Museum
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar (free items), in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Minibar (free items), in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a round mirror, and a sofa.

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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Novotel Zurich Airport Messe
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 170 reviews
$141 nightly
The price is $155
Aug 16 - Aug 17
Total with taxes and fees
Novotel Zurich Airport Messe

About the neighborhood

Zürich

With a stay at Novotel Zurich City West in Zürich (Zürich Center), you'll be a 3-minute drive from Letzigrund Stadium and 5 minutes from Swiss National Museum. .This family-friendly hotel is 2.2 mi (3.5 km) from Bahnhofstrasse and 2.6 mi (4.2 km) from ETH Zurich.

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 miles
  • Maag Halle - 5 min walk - 0.3 miles
  • Kunsthalle Zurich - 9 min walk - 0.5 miles
  • Letzigrund Stadium - 17 min walk - 0.9 miles
  • Swiss National Museum - 4 min drive - 1.5 miles

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • ‪Lian Hua Hardturm GmbH - ‬4 min walk
  • ‪New Point - ‬5 min walk
  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪escherwyss Kantine-Bistro - ‬6 min walk

About this property

Novotel Zurich City West

Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, The Flave of Zürich, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Zürich? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
The Flave of Zürich - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Novotel Zurich City West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 1008 reviews
Rating 8 - Good. 368 out of 1008 reviews
Rating 6 - Okay. 116 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very nice and invits you to seat there for a drink.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
The staff are friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was clean and efficient.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Era

Disliked: Amenities
The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JOSE

Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Elio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Phenia

The food was great and so were the amenities.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Avinasha

Liked: Staff & service
The stay was overall decent. The room was comfortable and clean, but nothing exceptional. The bathroom, particularly the shower area, could definitely use a better design—it felt a bit inconvenient. The view from the room was quite average, which was a bit disappointing considering the price. It did feel slightly on the expensive side for what was offered. Also, the city tax was charged separately, which wasn’t very clear at the time of booking. Overall, it was an okay stay, but there’s room for improvement, especially in terms of value for money.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Saamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Karandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

RUSSEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to airport.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Walid Ashraf Mohamed Tawfic

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was in a poor condition, bathroom door not closing. Very delayed checkin process.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quite safe and convenient for public transportations.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

SERDAR

Liked: Cleanliness, staff & service, property conditions & facilities
We did the reservation since we thought that there is pool at the hotel but unfortunately the pool was not open and this was not informed to us at the time of the booking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bharadwaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, accommodating staff, decent breakfast, close to key locations
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

monythyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Sascha

Liked: Cleanliness
Disliked: Amenities
Terrible booking experience, absolute no go.
Stayed 1 night in Jan 2026