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Hotel Säntis

4.0 star property

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Photo gallery for Hotel Säntis

Exterior
Sauna
Exclusive Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property - evening/night
Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Landsgemeindeplatz 3, Appenzell, AI, 9050
  • Place, Alpine Panorama Path
    ‪3 min walk‬
  • Place, Appenzell Museum
    ‪3 min walk‬
  • Place, Appenzeller Brewery
    ‪5 min walk‬
  • Airport, Friedrichshafen (FDH-Friedrichshafen - Lake Constance)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Exclusive Double Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Appenzell

When you stay at Hotel Säntis in Appenzell, you'll be in the mountains, within a 5-minute walk of Appenzell Museum and Alpine Panorama Path. .This hotel is 0.4 mi (0.6 km) from Museum Liner and 0.5 mi (0.8 km) from Ziegelhutte Art Gallery.

What's nearby

  • Alpine Panorama Path - 3 min walk - 0.2 miles
  • Appenzell Museum - 3 min walk - 0.2 miles
  • Pfarrkirche St. Mauritius - 3 min walk - 0.2 miles
  • Appenzeller Brewery - 5 min walk - 0.3 miles
  • Appenzeller Badi Outdoor Pool - 17 min walk - 0.9 miles

Getting around

  • Appenzell Station - 5 min walk
  • Zurich Airport (ZRH) - 78 min drive

Restaurants

  • ‪Café Drei Könige - ‬1 min walk
  • ‪Sonne Appenzell - ‬1 min walk
  • ‪Restaurant Hotel Traube - ‬2 min walk
  • ‪Landgasthof Sternen - ‬9 min drive
  • ‪Bären - ‬6 min drive

About this property

Hotel Säntis

Hotel Säntis offers 36 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Appenzell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 36 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Säntis has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Onsite parking available only on request
  • Covered self parking on site (CHF 18 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day
Cribs (infant beds) are available for CHF 25.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: CHF 18 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per day
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Romantik Hotel Santis
Romantik Hotel Santis Appenzell
Romantik Santis
Romantik Santis Appenzell
Romantik Hotel Appenzell
Romantik Hotel Säntis Appenzell
Romantik Säntis Appenzell
Romantik Säntis
Romantik Hotel Säntis Hotel
Romantik Hotel Säntis Appenzell
Romantik Hotel Säntis Hotel Appenzell

Hotel Säntis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 112 reviews
Rating 8 - Good. 39 out of 112 reviews
Rating 6 - Okay. 5 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 1 night in Sep 2025

10/10 Excellent

Julia R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Hailey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property was not as pictured, noisy, and the staff was not very friendly or accommodating. Not to mention expensive for what you are getting.
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Liked: Staff & service, amenities, property conditions & facilities
Wonderful place, location, staff and dining
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is centrally located and has parking right in front of the hotel for free for an hour or there is a parking lot a block away that costs about 4 CHF for a day using the EasyPark app which for some reason was about half the cost of paying at the machine.
Stayed 3 nights in Jul 2024

10/10 Excellent

César

Stayed 1 night in Jun 2024

8/10 Good

Raymond

Stayed 2 nights in Jun 2023

10/10 Excellent

Ron, Layton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Appenzell area is a gorgeous rural area with phenomenal scenery. The hotel and town are traditional Swiss architecture with a very welcoming atmosphere. The staff was friendly and the rooms comfortable. This was our favorite area in Switzerland 🇨🇭.

10/10 Excellent

John

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 4 nights in May 2021

10/10 Excellent

Aline A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Swiss hotel

Cozy and special
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic example of warm Swiss hospitality and good living situated at the heart of a chocolate-box-beautiful village.
Stayed 1 night in Dec 2019

4/10 Poor

Tex45, Tx

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is advertised as ‘Romantic’, but just needs a major upgrade. I travel a lot including this region and the hotel is in poor condition but well maintained. Either upgrade or put it as a 2 Star hotel
Stayed 1 night in Sep 2019

10/10 Excellent

GL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, homey feeling! breakfast wonderful.
Stayed 1 night in Jun 2019

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small Swiss village stay

Great family operation. The hotel restaurant was amazing.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the cute town of Appenzell. Clean, good sized bathrooms. Nice bed. Would recommend.
Stayed 1 night in Aug 2018

10/10 Excellent

Burt, Palm Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a very romantic and historic setting
Stayed 1 night in Aug 2018

10/10 Excellent

Ann, Pleasanton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, clean and cute. Beds very comfortable and bathroom exceptionally nice. Great upstairs restaurant food for breakfast and dinner. Highly recommend this hotel.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location to shops and restaurants. Super helpful staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint.

Nice older hotel. Room was spacious and was as expected for this small rural town. We enjoyed our visit.
Stayed 1 night in Oct 2017

10/10 Excellent

Jonathan, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotelEach year

Each year i'm visiting appenzal and staying in this hotel
Stayed 2 nights in Sep 2017

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Wendy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel also has a good restaurant with patio on main square
Stayed 1 night in Jul 2017