1. Front desk check in lady professional and friendly.
2. No elevators. Steps only for those who this is an issue. Check in lady helped carry luggage upstairs.
3. Was told they were using new cleaning staff, sooo first room had an unmade bed and used towels. Second room had used wash cloth on shower rail and hair in sink, bathtub, and inside made bed. Third room had a broken towel rod on back of toilet and toilet handle needed to be held down to flush. We asked for new sheets to change the beds ourselves.
4. This was a booked three day stay. If it matters to you, you will need to ask for fresh towels daily and your trash can to be emptied. No one comes in voluntarily to tidy the room, clean, or empty trash.
5. Breakfast was decent, although on the last day the milk in one of the pitchers was sour.