Verified review
6/10 Okay
Maggie U.
Aug 30, 2025
Liked: Check-in, location
Disliked: Cleanliness, communication
The view is wonderful and enjoyed our stay but the unit is very very old. Ants in bathrooom, moldy sheets, no real balcony. While we were checking in the gentleman showed us the washing machine in the bathroom. It looked very old and different. We asked how to use it, he looked and said looks like this is broken don’t use it. Ummm okay, one of the pluses of renting a place was the washing machine. The bathroom also is really old. Broken tile, broken shower and infested with ants. Messaged both the host and the agency and no one responded. A bathroom of this nature is unacceptable. One day before checking out we received check out instructions and to let them know of anything was out of the ordinary. Brought up the washing machine and the ants. At this time we were told there was a washing machine in the kitchen closet! Wait what??? It was a locked door we could never open and no one told us! How can the person checking us in not know this! While we brought up the ants host suggested they would send someone to spray. We were checking out the next day and didn’t want chemicals while we were there. The next response was the ants come out in the hot weather. Umm okay ants were crawling all over the bathtub and sink. We were then asked to take the trash out! Okay where? No instructions on anything. No booklet in the property nothing.Great view and location but needs updating.
Maggie U.
Stayed 7 nights in Aug 2025