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Santuario Palace Hotel

2.5 star property

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Photo gallery for Santuario Palace Hotel

Restaurant
In-room safe, free WiFi, bed sheets
Interior
2 outdoor pools, sun loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Place, Basilica of the National Shrine of Our Lady of Aparecida
    ‪2 min walk‬
  • Place, Aparecida Shopping Center
    ‪3 min walk‬
  • Place, Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪10 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (3 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Triple Room (3 Solteiro)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room (4 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Quadruple Room (4 Solteiro)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room

In-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Aparecida

With a stay at Santuario Palace Hotel in Aparecida, you'll be within a 15-minute walk of Basilica of the National Shrine of Our Lady of Aparecida and Vale do Paraíba. .This hotel is 0.2 mi (0.3 km) from Aparecida Shopping Center and 0.4 mi (0.7 km) from Aparecida Market.

What's nearby

  • Basilica of the National Shrine of Our Lady of Aparecida - 2 min walk - 0.1 miles
  • Aparecida Shopping Center - 3 min walk - 0.2 miles
  • Aparecida Walkway - 3 min walk - 0.2 miles
  • Aparecida Market - 8 min walk - 0.5 miles
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 10 min walk - 0.5 miles

Getting around

  • Pindamonhangaba Railway Station - 31 min drive

Restaurants

  • ‪Praça de Alimentação - ‬17 min walk
  • ‪Churrascaria Osmanos - ‬7 min walk
  • ‪Bob's - ‬17 min walk
  • ‪Ana Café - ‬10 min walk
  • ‪Subway - ‬17 min walk

About this property

Santuario Palace Hotel

Hotel with 2 outdoor swimming pools, near Basilica of the National Shrine of Our Lady of Aparecida
Santuario Palace Hotel offers 200 air-conditioned accommodations with laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools are on site along with a sauna and a fitness center.
Make yourself at home in one of the 200 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Santuario Palace Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Santuario Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 30 per day)
  • Uncovered self parking on site (BRL 30 per day)
  • Uncovered valet parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: BRL 30 per day
  • Uncovered valet parking fee: BRL 30 per day
  • Nearby parking fee: BRL 30 per day (984 ft away)
  • Pet fee: BRL 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 254 reviews
Rating 8 - Good. 67 out of 254 reviews
Rating 6 - Okay. 44 out of 254 reviews
Rating 4 - Poor. 31 out of 254 reviews
Rating 2 - Terrible. 11 out of 254 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

LORIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

8/10 Good

Séfora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

8/10 Good

ANDRE LUIZ DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã é muito bom e sem falar da agilidade do atendimento do pessoal é muito ótimo.
Stayed 1 night in Oct 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservei um quarto triplo para três adultos e um bebê. Como eles não tinham berço, nos colocaram em um quarto quádruplo sem nem mesmo pedirmos, o que nos ajudou muito. O hotel conta com estacionamento, piscina, uma brinquedoteca pequena que ajuda a quebrar o galho e um café da manhã simples mas suficiente. Localização excelente, de frente pra Basílica. Obrigada!
Stayed 1 night in Oct 2025

8/10 Good

Valéria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Vista maravilhosa! Café da manhã bem servido Deixa a desejar no conforto. Mas a vista e localização vale a pena.
Stayed 1 night in Oct 2025

6/10 Okay

Jose Carlos

Liked: Staff & service
Disliked: Cleanliness
Falta limpeza nos elevadores e as condições de higiene no café da manhã deixa bastante a desejar.
Stayed 1 night in Sep 2025

6/10 Okay

Fabio

Stayed 2 nights in Sep 2025

10/10 Excellent

Marciel Elias Ferreira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Área de lazer ótima , restaurante do hotel muito bom. Localizacao é muito boa.. Quartos um pouco antigo, o chuveiro estava vazando por todos os lados. Mas no geral é um bom hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Daniele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Abaixo da média

Não equivale as fotos do anúncio.
Stayed 2 nights in Aug 2025

6/10 Okay

Ana Clara

Stayed 2 nights in Aug 2025

6/10 Okay

MICHELLY

Traveled with family
Disliked: Cleanliness
O hotel é muito bem localizado para quem vai ao Santuário, porém a limpeza deixa muito a desejar, nosso quarto não foi limpo nenhum dia, as áreas comuns do hotel também estavam bem sujas. O café da manhã encerra muito cedo e as opções são bem poucas. Enfim, a única coisa que destoa é o atendimento, os funcionários são bem legais!
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

GILBERTO

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BENEDITA

Stayed 1 night in Aug 2025

4/10 Poor

Maria Augusta da Silva

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Não tenho coragem de indicar, infelizmente

Boa tarde!!! Quartos com mal cheiro de esgoto, parece que estava voltando do banheiro; elevadores e corredores dos quartos sujos e empoeirados; xícaras (maioria com batom) e talheres mal lavados; bolos dentre outros com gosto de velhos.
Stayed 3 nights in Aug 2025

6/10 Okay

Bruno

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Paola

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Atendimento impecavel , as acomodações são otimas porem a limpeza das mesmas sao pessimas
Stayed 1 night in Aug 2025

4/10 Poor

Eunice

Disliked: Property conditions & facilities, room comfort

Hotel velho de romeiros

Stayed 1 night in Aug 2025

10/10 Excellent

sergio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

jocimar

Stayed 3 nights in Jul 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025