Located in Campos do Jordão (Jardim Europa), Gran Paradiso Campos do Jordão By Ventura Oficial is within a 5-minute drive of Morro Pedra-de-Fogo and Lagoinha Park. .This family-friendly resort is 2.3 mi (3.7 km) from Elephant Hill Cable Car and 2.5 mi (4 km) from Capivari Shopping Center.
Campos do Jordao Emilio Ribas Station - 13 min drive
Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 106 min drive
Restaurants
Elephant Bar - 6 min drive
Caras de Malte - 3 min drive
Bella Vista Restaurante & Pizzaria - 6 min drive
Playpub Campos do Jordão - 5 min drive
Cacau Brasil Chocolataria - 5 min drive
About this property
Gran Paradiso Campos do Jordão By Ventura Oficial
Family-friendly resort with free breakfast and free valet parking
Gran Paradiso Campos do Jordão By Ventura Oficial offers 10 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:30 AM and 11:00 AM.
Onsite venue - buffet restaurant.
Jantar - Onsite buffet restaurant. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered valet parking on site
Food and drink
Free buffet breakfast available daily 8:30 AM to 11:00 AM
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
Jantar
Things to do
Arcade/game room
Billiards/pool table
Books
Games
Gym
Indoor pool
Outdoor pool
Sauna
Family friendly
Arcade/game room
Children's games
Children's toys
Indoor pool
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Meeting rooms
Outdoors
Garden
Terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (47 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
Communal living room
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Soap
Towels provided
Food and drink
24-hour room service
More
Electrical adapters
Iron/ironing board on request
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 150 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 10 percent
We have included all charges provided to us by the property.
Optional extras
Pet fee: BRL 150 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Gran Paradiso By Ventura
Gran Paradiso Resort by Ventura Resort
Gran Paradiso Resort by Ventura Campos do Jordão
Gran Paradiso Resort by Ventura Resort Campos do Jordão
Reviews
Gran Paradiso Campos do Jordão By Ventura Oficial Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
En modo geral a estadia foi boa. Porém a equipe é despreparada para recebimento de hóspede. Na recepção me deparei com uma conversa calorosa entre recepcionista e camareira, que hóspede nenhum poderia presenciar pelo tom da conversa. Repeti minhas informações de quantidade de pessoas no quarto mais de 6x… Comunicação zero com a recepção do hotel, te passam telefone e whats mas não respondem e deixam o robô automático com respostas que não são o que vc precisa. Me cobraram ainda taxa de serviço, sendo que nem o cobertor que precisei eles entregaram, e o gran final que o manobrista nem se quer me ajudou a colocar as malas no carro.
Pontos negativos: Geladeira desabastecida, Ar condicionado em manutenção, cama de casal pequena, cama de solteiro para criança é um colchão no chão, café da manhã nota 5 com poucas frutas/variedades.
Pontos positivos: recreação, piscina e a vista.
Melhorar a gestão do hotel e restaurante
Hotel muito bom mas devido estar recem inaugurado ainda deixa a desejar alguns aspectos, tipo achamos muito poucos funcionarios e muita dificuldade em se comunicar com a recepcao, a Jacuzzi da piscina estava quebrada e a piscina no primeiro dia nao estava aquecendo, e tambem tinha a questao do caminhao pipa todo dia atrapalhando a entrada e saida de veiculos.
Hotel novo do tipo multipropriedade. Equipe muito perdida na operação. No check out não achavam meu pagamento, que fiz fisicamente com cartão do estabelecimento no check in. Demorou quase 30 minutos o check out.
Infelizmente, tivemos uma experiência ruim. Hóspedes barulhentos, água morna, atendimento precário. Perdi uma reserva em um restaurante porque havia um caminhão de reabastecimento de gás do hotel interrompendo a saída por quase uma hora. Nenhuma informação ou aviso nos foi passado. O atendimento da recepção é por WhatsApp, mas não fui atendido quando precisei.