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Novotel Campo Grande

Property class: 4

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Photo gallery for Novotel Campo Grande

A pool area with a tiled deck, outdoor seating, and a building with a tiled roof.
A modern bar area with a curved counter, wooden stools, and a variety of decorative items on shelves.
An outdoor dining area with tables and chairs, a pool, and palm trees.
A buffet with various food items, beverages, and a juice dispenser.
A modern lobby with seating areas, a reception desk, and a large screen displaying information.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$49 nightly
The current price is $52 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
  • Place, Indigenous Nations Park
    ‪2 min walk‬
  • Place, Park of Powers
    ‪8 min walk‬
  • Place, Pantanal Aquarium
    ‪4 min drive‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a nightstand, a lamp, and a window with curtains.

Superior Apartment, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed

A hotel room with a bed, a TV, a desk, and a door leading to a bathroom.

Superior Apartment, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

A hotel room with a bed, a desk with a TV, a chair, and a mirror.

Superior Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Room

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a television, a desk with a chair, and a window with curtains.

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Campo Grande

With a stay at Novotel Campo Grande in Campo Grande (Carandá Bosque), you'll be a 3-minute walk from Indigenous Nations Park and 5 minutes by foot from Park of Powers. .This family-friendly hotel is 0.9 mi (1.4 km) from Mato Grosso do Sul Museum of Contemporary Art and 1.2 mi (1.9 km) from Communication Palace.

What's nearby

  • Indigenous Nations Park - 2 min walk - 0.1 miles
  • Park of Powers - 8 min walk - 0.5 miles
  • Mato Grosso do Sul Museum of Contemporary Art - 13 min walk - 0.7 miles
  • Pantanal Aquarium - 4 min drive - 2.0 miles
  • Dom Bosco Regional Museum - 5 min drive - 2.6 miles

Getting around

  • Campo Grande (CGR-Campo Grande Intl.) - 26 min drive

Restaurants

  • ‪Diamond Hall - ‬8 min walk
  • ‪365 Bar - ‬1 min walk
  • ‪Varandá Filet & Chips - ‬2 min drive
  • ‪Seu Gastão - ‬9 min walk
  • ‪Pizza do Jorge - ‬15 min walk

About this property

Novotel Campo Grande

Novotel Campo Grande offers 155 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels.

This Campo Grande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurante 365, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Campo Grande? This hotel has 7190 square feet (668 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; BRL 76 for adults and BRL 76 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite premium channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities or services will be unavailable from December 27 2026 to January 2 2027 (dates subject to change):
  • Swimming pool
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 76 for adults and BRL 76 for children
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Novotel Campo Grande Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 351 out of 786 reviews
Rating 8 - Good. 219 out of 786 reviews
Rating 6 - Okay. 121 out of 786 reviews
Rating 4 - Poor. 56 out of 786 reviews
Rating 2 - Terrible. 39 out of 786 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff Old room and infrastructure
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

C
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Muito barulho não deu pra dormir direito
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Estava tudo certo, e atendeu minhas necessidades
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito bom nossa estadia
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava limpo e organizado. O hotel é bem localizado.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel! Limpo, confortável, boa localização. Cumpre com o que é divulgado.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos antigos, assim como a TV, que não possui a função smart tv.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O Hotel é muito bom, infelizmente não fomos bem atendidos qdo solicitamos cobertores extras, acredito que a equipe da recepção necessite melhor treinamento, nos outros hotéis da rede não tive esse problema. Outro inconveniente foi não haver estacionamento.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Chegamos e nosso quarto não correto, nos levaram para um outro e ao abrirem a porta estava ocupado com hospedes na unidade, o que foi um pouco constrangedor e somente na terceira vez nos colocaram no que ficamos mas com as camas nao arrumadas
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários, Fábio, Riseltton e todos que nos atenderam...
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Odor forte de mofo Cortinas mofadas
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava sujo, com apenas 1 toalha disponivel, sendo que eramos um casal. A funcionaria da recepcao mal educada e grossa. Os carpetes do corredor fediam a xixi. Quartos velhos, com cheiro de mofo, banheiro horroroso. Nao vale nunca o valor da diaria.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Muita poeira no quarta
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 1 night in Mar 2026