Hilton Cambridge City Centre

4.0 star property

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King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Creator video
Meeting facility
Lobby
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
$181
$151 nightly
$181 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
20 Downing Street, Cambridge, England, CB2 3DT
  • Place, University of Cambridge
    ‪1 min walk‬
  • Place, Cambridge Corn Exchange
    ‪3 min walk‬
  • Place, Parker's Piece
    ‪3 min walk‬
  • Airport, Cambridge (CBG)
    ‪8 min drive‬

Room options

King Junior Suite

  • Sleeps 4

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(30 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Accessible Room

  • Sleeps 2

King Junior Suite with Executive Lounge Access

  • Sleeps 2

King Executive Room

  • Sleeps 3

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 213 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room with Sofa Bed

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Executive Corner King Room with Panoramic View

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Similar properties

About the neighborhood

Cambridge

A stay at Hilton Cambridge City Centre places you in the heart of Cambridge, steps from University of Cambridge and Sedgwick Museum of Earth Sciences. .This hotel is 0.1 mi (0.1 km) from Grand Arcade Shopping Centre and 0.4 mi (0.7 km) from Our Lady and the English Martyrs.

What's nearby

  • University of Cambridge - 1 min walk - 0.0 miles
  • Cambridge Corn Exchange - 3 min walk - 0.2 miles
  • Parker's Piece - 3 min walk - 0.2 miles
  • Cambridge Market Square - 5 min walk - 0.3 miles
  • Fitzwilliam Museum - 6 min walk - 0.4 miles

Getting around

  • Cambridge Station - 19 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪The Regal (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪John Lewis Brasserie - ‬1 min walk
  • ‪Bull & Bass - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Hilton Cambridge City Centre

Hotel with a restaurant, steps from University of Cambridge
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at Bass & Bull Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cambridge? This hotel has 3434 square feet (319 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.
Piano Bar - This bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bass & Bull Restaurant
  • Piano Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good. The housekeeping was good but it kind of bothered me that they didn't change the drinking glasses every day. The tub/shower was good but it was a bit elevated to get into for a person with hip issues. The breakfast was good.
Stayed 7 nights in Sep 2025

10/10 Excellent

Fredricka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting Cambridge's sites. Excellent buffet breakfast. And excellent dinner menu. Great visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay in Cambridge

Great location in the centre of Cambridge - minutes walk from all the amenities and in particular the Corn Exchange where we were attending a concert.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city centre which was very family friendly. I'd certainly stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Huong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very attentive, especially to my furry friend and they made sure he had a dog bowl and bed in the room. It was our first time away with my 5 year old labradoodle and it was a relaxed experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Perfect location and a lovely welcome from the concierge. The room and hotel were perfect- super clean and everything we needed to hand.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We loved out stay. Breakfast was great and employees super friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Josiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyment Galore

lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend stay at the Hilton, Cambridge. Room was spotless, little extras like the heated bathroom mirror so it didnt steam up from the shower. The staff were so friendly and helpful. I can't praise it enough.
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great central location with the colleges and the river within easy walking distance. The staff were very helpful and friendly and we had a hugely enjoyable stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Amy Kerry

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Good location

The staff were incredibly rude to us upon arrival. One man-child behind the desk was sneering and smirking at us... An unusual way to greet guests. We wondered why we'd chosen to stay here! The location is fantastic, that made it worth staying. We met the manager when checking out and she was incredibly nice and helpful, almost made up for the others.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vickin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Barbara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean with crumbs and food bits by the bedside from the previous tenant. Carpet very stained; chair cover with holes. Very sub par for Hilton - especially given the price. Very disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Fung Kwan Barbara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Need improvement

Overall no toiletries are provided in the room, for example, no dental kits, shaving kits and slippers. All of these items need to be asked by myself from the front desk, which requires me to go down from my room on the first day. However on my second day, I would like to thank Ms Sally Fung (the supervisor) who served me well and the housekeeping guy who gave me the slippers and the items. I hope Hilton which should be a high standard hotel brand to improve in the coming future.
Stayed 2 nights in Aug 2025

8/10 Good

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

stefano

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - though my advice to fellow travelers is to book directly through Hilton and not through Expedia. Upon arrival, Hilton had no record of my stay via Expedia, I had to wait for them to track my booking through Expedia and was unable to get the room id requested.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025