Staff was helpful and understanding. There were crumbs under both beds, which the staff quickly vacuumed up. But still, they shouldn't have been there. Pool water looked an eerie green which spooked my kids. Window curtains didn't close fully so when sun came up, room was very bright. Expedia site said there was a hottub here, which was one of the reasons we chose this, but upon arrival, no hot tub to be seen. I blame Expedia for that. Breakfast was nice, ample parking, quick walk to food options, friendly staff. Was still more $$ than I've spent for nicer hotels