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Zenia Hotel & Spa

Star Rating
3 out of 5

Information

Reviews

3.2 / 5
177 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Cambrai Cathedral
    4 min drive
  • Popular Location
    Abbaye de Vaucelles
    11 min drive
  • Popular Location
    Museum of the Great War
    35 min drive
  • Airport
    Lille (LIL-Lesquin)
    48 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Double Superior

    More details

About this area

Proville

Located in Proville, Zenia Hotel & Spa is in a shopping district. Musee de Cambrai and Musée du Touage are cultural highlights, and some of the area's landmarks include Cambrai Cathedral and Aristide-Briand Square.

What's nearby

  • Popular Location
    Cambrai Cathedral - 4 min drive
  • Popular Location
    Abbaye de Vaucelles - 11 min drive
  • Popular Location
    Saint-Quentin Hospital - 34 min drive
  • Popular Location
    Museum of the Great War - 35 min drive
  • Popular Location
    Delville South African Memorial - 39 min drive

Getting around

  • Cambrai Station - 6 min drive
  • Paris (CDG-Roissy-Charles de Gaulle) - 93 min drive

About this property

Zenia Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 80 rooms feature modern comforts like LCD TVs with satellite channels, along with free WiFi. Guests will also find room service, premium bedding, and rainfall showerheads.

Policies

Check-in

Check-in between 2 PM - 9 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open during the following times:
  • Monday - Friday: 6 AM - 11 AM
  • Monday - Friday: 4 PM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
Reception hours are 8:00AM - 10:00PM on Saturday, 8:00AM - 1:00PM and 4:00PM - 10:00PM on Sunday. Check-in hours are 3:00PM - 9:00PM on Saturday. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of EUR 5 per pet, per day

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.21 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 11.00 for adults and EUR 5.50 for children (approximately)
  • Pet fee: EUR 5 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

  • Zenia Hotel Spa
  • Zenia Hotel Proville
  • Zenia Proville
  • Zenia Hotel & Spa Hotel
  • Zenia Hotel & Spa Proville
  • Zenia Hotel & Spa Hotel Proville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 11.00 for adults and EUR 5.50 for children
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 3 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Conference center (3767 square feet of space)

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Golfing
  • Hiking/biking trails
3.2

Guest rating

5 - Excellent
27
4 - Good
50
3 - Okay
50
2 - Mediocre
29
1 - Poor
21
3.2
Cleanliness
3.4
Service and Staff
5.0
Amenities
3.1
Property condition

5/5 Excellent

Great but unconventional location.

The spa was fabulous, the staff were friendly and helpful, the room was comfortable and the air conditioning worked well. The downside is that it is located over the stores in a retail park. This allows plenty of parking but not a typical setup for a hotel which could be off puting for some.

Stayed 1 night in Jul 2019

3/5

Clean and good value

Stayed 1 night in Jan 2019

4/5 Good

A very friendly hotel, decent Chinese next door to eat.

Stayed 2 nights in Jan 2019

3/5

Quiet hotel in a safe area

This hotel is in a retail plaza (strip mall) above stores. It's a little unusual that you walk in and have to go to the second level for reception. The staff was helpful and nice and gave us another room when the one we were given smelled like smoke.

Pros: Quiet and safe area. Convenient shopping mall across the street where we bought groceries and wine for dinner.

Cons: The hotel could use updating.

Location: Safe location was only staying after a long day of driving.

2/5

Not so good

Lobby has a strange smell (probably damp) the edges of the carpet haven't been vacuumed for a long time. Needs a big clean. On the plus side the rooms are quiet and Internet is free

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