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Riviera Park Hotel by WAM Experience

Property class: 3.5

Choose dates to view prices

Photo gallery for Riviera Park Hotel by WAM Experience

A water park with a large slide, a pool, and a beach area with lounge chairs.
A multi-story hotel with a prominent sign reading "RIVIERA PARKING".
A gym with treadmills, stationary bikes, and elliptical machines.
A modern living room with a leather sofa, a dining table, a TV, and a large window with a view of buildings and greenery.
A restaurant with multiple tables set for dining, a large window offering a view of the outside, and a wall-mounted sign with the restaurant's name.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $75
$73 nightly
$75 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
Av. Coronel Cirilo Lopes de Moraes S/N, Qd 27 Lotes 1/18, Caldas Novas, GO, 75690-000
  • Place, Avenida Coronel Cirilo Lopes de Morais
    ‪2 min walk‬
  • Place, Water Park
    ‪2 min walk‬
  • Place, Feira do Luar
    ‪10 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

A modern living room with a brown leather sofa, a dining table, and a large window overlooking a cityscape.

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 367 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

A modern living room with a brown leather sofa, a dining table, and a large window overlooking a cityscape.

Superior Room

  • 481 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a window with curtains, and a painting on the wall.

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 622 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Deluxe with internal view

Desk, laptop workspace, blackout drapes, WiFi (free)

Suite Deluxe with internal view

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Superior with internal view

Desk, laptop workspace, blackout drapes, WiFi (free)

Suite Superior with internal view

10.0 out of 10
Exceptional
(1 review)
  • 613 sq ft
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Suite Deluxe

Desk, laptop workspace, blackout drapes, WiFi (free)

Suite Deluxe

  • 365 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

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Encontro das Águas Thermas Resort by WAM
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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 41 reviews
$88 nightly
The price is $91
Sep 8 - Sep 9
Total with taxes and fees
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About the neighborhood

Caldas Novas

With a stay at Riviera Park Hotel by WAM Experience in Caldas Novas (Do Turista), you'll be steps from Water Park and Avenida Coronel Cirilo Lopes de Morais. .This family-friendly hotel is 16.3 mi (26.3 km) from Hot Park and 0.4 mi (0.7 km) from Liberty Square.

What's nearby

  • Avenida Coronel Cirilo Lopes de Morais - 2 min walk - 0.1 miles
  • Water Park - 2 min walk - 0.1 miles
  • Feira do Luar - 10 min walk - 0.6 miles
  • Plaza Orlando Mestre - 15 min walk - 0.8 miles
  • Acqua Park diRoma - 3 min drive - 1.4 miles

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 10 min drive

Restaurants

  • ‪Rota 23 - Carne De Sol & Petiscaria - ‬4 min walk
  • ‪Buteco Do Simprão Caldas Novas - ‬3 min walk
  • ‪Bistrot du Français - ‬2 min walk
  • ‪Restaurante Girassol - ‬6 min walk
  • ‪Restaurante Riviera - ‬4 min walk

About this property

Riviera Park Hotel by WAM Experience

Riviera Park Hotel by WAM Experience offers 780 air-conditioned accommodations with blackout drapes/curtains. Accommodations offer separate dining areas. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

This Caldas Novas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 780 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Dip into one of the 12 outdoor pools or enjoy other recreational amenities including a complimentary water park and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Riviera Park Hotel by WAM Experience has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 69.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 69.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Privé Riviera Park Hotel Caldas Novas
Privé Riviera Park Hotel
Privé Riviera Park Caldas Novas
Privé Riviera Park
Prive Riviera Park Hotel Caldas Novas, Brazil

Riviera Park Hotel by WAM Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 229 reviews
Rating 8 - Good. 73 out of 229 reviews
Rating 6 - Okay. 44 out of 229 reviews
Rating 4 - Poor. 18 out of 229 reviews
Rating 2 - Terrible. 13 out of 229 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Antonio

Liked: Cleanliness
Quartos, equipe breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

PRISCILLA

Disliked: Cleanliness, staff & service
Boa
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good 😌

Hotel is very outdated with broken/damaged Things in rooms and averall. Looks too old and needs to be repainted and repaired. I expected better amenities but they seemed like need repair. Will not recommend or stay again.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Hailton

Liked: Cleanliness, staff & service, amenities
O hotel é excelente, possui uma estruta perfeita pra quem quer ficar no hotel, muitas piscinas, atrações para crianças e muito mais coisas. Foi tudo muito bom, porém so tenho uma coisa a reclamar, sobre a funcionária do Petcare do hotel, ela foi extremamente mal educada e ficou me questionando por que eu tinha recebido um desconto na taxa de pet devido ao benefício da minha reserva ter sido pelo hoteis.com. Ressalto, o hotel é incrível e eu fui muito bem atendido por todos os funcionários do hotel, somente essa terceirizada do Petcare que acha que é dona do hotel e precisa aprender ter educação e simpatia.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Leonel

Liked: Cleanliness, staff & service
O atendimento não foi o esperado principalmente quando solicitado troca do tapete do banheiro, não tinha xampu e tivemos que ficar pedindo papel pro banheiro, toalhas pra piscina só alugando Atendimento Muito diferente da primeira vez que hospedamos no Riviera
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Eduardo

Disliked: Cleanliness, property conditions & facilities
Fiquei decepcionado desta vez. Já fui várias vezes, mas nesta vez percebi que o padrão caiu muito. Quarto sujo, guarda roupa com porta emperrada, cortina do quarto caindo, banheiro com duchinha quebrada, demora para esquentar a água, café da manhã ficou fraco de mais,,,,com frutas muchas, leite e iogurte aguados, com poucas variedades. Caiu demais o padrão,,,assim não volto mais.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo no hotel e excelente, eu gosto mt ja me hospedei 4 vezes lá e voltarei assim que tiver oportunidade. Os clubes são ótimos,os funcionários mt simpático e prestativos .
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Valdeir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lugar sempre maran
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rondineli

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhosa
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Tiago

Liked: Cleanliness
Disliked: Property conditions & facilities
No quarto o ar condicionado somente ventilava ar natural. Nao tem secador, nao fornecem shampoos.Tv bem ruim. Equipe educada mas desinformada (cada um diz uma coisa). Regras gerais bem chatas (meu filho tem 1,23 e nao pôde usar a piscina kids de 1,20. Tudo la dentro é pago a parte (sala de jogos, inflaveis infantis). Meia pensao nao compensa, jantar é bem ruim. A localizacao é boa.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A diária iniciava às 14h. Cheguei ao hotel por volta das 18:20h Liberaram o quarto pra mim às 19:50h e depois de muita insistência, sob o argumento, pasme-se, de que a “A DIÁRIA É A PARTIR DAS 14H’, mas sem horário fixo de entrada. Fui muito bem tratado pelas funcionárias Priscilla e Luana (gerente), assim como pelo segurança e equipe do bar. Porém, a política consumerista do hotel é uma tragédia.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel oferecia um bom serviço de almoço e jantar.
Stayed 5 nights in Feb 2026
Verified review

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Infelizmente o hotel está acabando, longe do que era antes. Os quartos precários, instalações antigas e mofos por toda parte. A qualidade dos serviços caíram demais, limpeza da piscina a quem. Não estou sendo chato somente compartilhando a opinião de um monte de pessoas que falamos e conversamos na estadia.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Juliana Ap

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Limpeza banheiro a desejar, toalhas velhas, precisa melhorar a qualidade e variedade dos alimentos nas refeições. Bar da piscina muito bom!!!
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Pricila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já fiquei várias vezes no Riviera, mas desta vez foi a pior. A qualidade despencou! Café da manhã sem variedade e com comidas questionáveis. Para um hotel Park a falta de toalha foi inaceitável. Nunca tinha toalhas disponíveis. Nem das de quarto, nem das de piscina. A limpeza dos quartos era básica e nunca colocavam tapetes no banheiro. Para um hotel que tem a capacidade de acomodar tanta gente, a quantidade de funcionários é baixíssima. Minha família sempre ficava no Riviera por causa dos parques disponíveis e da qualidade dos alimentos, mas agora não vemos mais essa vantagem.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort
Piscina muito boas, os parques muitos lindo e acessível
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Marcos

Disliked: Amenities
Só acho que vale a pena por conta dos 4 parques aquáticos que temos direito e por ser muito perto de 2 dos parques! Café da manhã achei fraco, parece uma feira, o quarto é até bom, mas não gostei de colocar o ar condicionado só no quarto e na sala ficar quente demais, além do ar estár infestado de ácaros. Há muito o que melhorar comparado com outros hotéis que já fiquei em Caldas.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Laisa

Disliked: Cleanliness, staff & service, amenities
Não foi o que nós esperamos muita sujeira não fazem limpeza dos quartos piscinas sujas horrível não recomendo e saímos antes do checkout era para hj e viemos embora ontem
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Laisa

Disliked: Cleanliness, staff & service, amenities
O quarto fedia não teve serviço de limpeza piscinas suja ambiente não é dos melhores inclusive minha diária acabava amanhã mais resolvi vir embora um dia antes para não ter que ficar mais naquele hotel infelizmente a pior experiência que tive em caldas não recomendo
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Paula mendes batista de

Disliked: Cleanliness
O banheiro com um super mal cheiro de esgoto, nao tem tv no quarto , as escadas com mal cjeiro e com fezes humanas, e aquele terrivel som muito alto .
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevadores antigos e demorados. Piscina bem suja de óleo já após o almoço.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendo

Ideal para famílias com crianças. O transfer para os parques é gratuito. Te pega pela manhã e te deixa de volta no final da tarde.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

WALTER BRUNO DE

Disliked: Room comfort
Hotel lotado. Localização é muito boa. Ar condicionado custou a funcionar. Limpeza do quarto é razoável. Fila pra tudo no hotel. Sugiro não ir em alta temporada.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Plínio

Disliked: Cleanliness, property conditions & facilities, room comfort
Abaixo das expectativas. Hotel muito cheio e desorganizado. Apenas dois elevadores para acessar o subsolo 2. Baixa qualidade e conforto dos apartamentos. Colchões ruins, lençóis de baixa qualidade. Sem ar condicionado na sala. Café da manhã com poucas opções. Limpeza ineficaz do apartamento. Muita sujeira do hóspede anterior. Um nível abaixo da descrição e fotos.
Stayed 2 nights in Sep 2025