I cannot begin to explain how amazing our stay at this hotel was. We were greeted with warmth, professionalism, kindness, and the most welcoming hospitality every day of our stay! Every single person working there between the day and nights shifts were so kind, attentive, and friendly. Communication for anything you need was so fast and done with a smile. I highly recommend this hotel for the experience, cleanliness, comfort, and incredible views of the pyramids from the rooftop! No complaints at all!