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Aparthotel

The Reef Retreat

Property class: 4

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Photo gallery for The Reef Retreat

A modern hotel room with a large bed, a desk with a telephone, a chair, and a balcony with a table and chairs.
An aerial view of a tropical island with clear turquoise waters, a small beach, and a few boats.
A spacious living area with a sofa, a dining table, and a kitchen area with a sink and cabinets.
A resort entrance with a sign reading "The Reef Retreat Palm Cove."
A pathway leading to a building surrounded by tropical vegetation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪1 min walk‬
  • Place, Palm Cove Jetty
    ‪13 min walk‬
  • Place, Back Shot Beach
    ‪19 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite (Spa)

A compact kitchen with a microwave, wooden cabinets, and a dining area with a round table and wicker chair.

Standard Studio Suite (Spa)

  • 485 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Standard Spa Suite

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Studio Standard Spa Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Escape Package - Standard Spa

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Escape Package - Standard Spa

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Townhouse

A modern building with a pool, featuring a light blue exterior, a balcony with blue railings, and a small garden area with a bench.

3 Bedroom Townhouse

  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Family Apartment

A modern living room with a sofa, TV, and dining area with a table and chairs.

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

A modern kitchen with white cabinets, a Bosch dishwasher, and an oven.

Family Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Suite, 1 Bedroom

A neatly arranged hotel room with a bed, bedside table, lamp, chair, window with blinds, and an air conditioning unit.

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

A neatly made bed with a green headboard, a bedside lamp, and decorative pillows.

Studio

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A spacious living area with two sofas, a coffee table, and a kitchen in the background.

Apartment, 2 Bedrooms

  • Garden view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Twin Beds

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, bedside table, and a view of the adjacent room.

Suite, 2 Bedrooms

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Suite (Spa)

A hotel room with a bed, nightstands, a table, chairs, and a balcony with a view of greenery.

Superior Suite (Spa)

  • Garden view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A resort with a central swimming pool, multiple buildings, and a view of the ocean.
Mantra Amphora
Palm Cove
  • Pool
  • Spa
  • Kids pool
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$143 nightly
The price is $143
Nov 9 - Nov 10
Total with taxes and fees
Mantra Amphora

About the neighborhood

Cairns

With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. .This aparthotel is 7.6 mi (12.2 km) from James Cook University.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Palm Cove Beach - 1 min walk - 0.1 miles
  • Palm Cove Jetty - 13 min walk - 0.7 miles
  • Back Shot Beach - 19 min walk - 1.0 mile
  • Macalister Range National Park - 2 min drive - 1.1 miles
  • Buchan Point - 2 min drive - 1.6 miles

Getting around

  • Redlynch Station - 20 min drive
  • Cairns Intl. Airport (CNS) - 26 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Palm Cove Tavern - ‬6 min walk
  • ‪The Bluewater Tavern - ‬11 min drive
  • ‪Burger Inn - ‬9 min drive
  • ‪Palm Cove Surf Club - ‬7 min walk

About this property

The Reef Retreat

The Reef Retreat offers 32 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided weekly.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

The Reef Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 534 reviews
Rating 8 - Good. 178 out of 534 reviews
Rating 6 - Okay. 44 out of 534 reviews
Rating 4 - Poor. 16 out of 534 reviews
Rating 2 - Terrible. 2 out of 534 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Super easy booking, check-in and great communication. Would definitely stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Huge apartment with great amenities. Great location. Would book again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Feels like at home and very spacious, love the cleanliness and close to everything around
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was spacious.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a fantastic stay. Would highly recommend it.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room and great location as everything is close. The staff are great and have good knowledge of the area. Definitely a good base to explore the region and reasonably priced.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property. Jerry was very helpful in booking us a tour! Big spacious rooms and close to the beach! One suggestion is that other front desk staff could be more friendly to make guests feel more welcome
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good basic accommodation in a nice complex. I lot of the decor looked like it was new - so nice upkeep.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful accommodation with everything you need in a gorgeous location. Really appreciated the 2 bedroom 2 bathroom setup which allowed us to have the space and privacy we needed
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, the O’Donnells promotion, outdoor patio. Street noise was very noisy from early Sunday morning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were supportive and accommodating. We enjoyed our stay.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

We had a great relaxing stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our room on the 1st floor overlooking the pool. It was quiet, staff extremely helpful and so easy to walk everywhere
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great locatiom Also very functional Very good
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location, nice hotel

Relaxed, good quality, fantastic location, everything we needed for a weekend break.
Stayed 2 nights in Aug 2022