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Shangri-La The Marina, Cairns

5.0 star property

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Photo gallery for Shangri-La The Marina, Cairns

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Horizon Marina View Room Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$141
$128 nightly
$141 total
Total with taxes and fees
Mar 31 - Apr 1

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 2

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(41 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(34 reviews)
  • Marina view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

8.4 out of 10
Very good
(8 reviews)
  • Marina view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(91 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, City View

  • City view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Suite

  • Sleeps 2

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Horizon Club King Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club King Room With Marina View

  • Sleeps 2

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Twin Room With Marina View

  • Sleeps 2

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room with Marina View

  • Sleeps 2

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room with Marina View

  • Sleeps 2

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Twin Suite

  • Sleeps 2

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club City View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club City View Room

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite

  • Sleeps 2

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Marina View Room

  • Sleeps 2

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Room

  • Sleeps 2

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About the neighborhood

Cairns

With a stay at Shangri-La The Marina, Cairns, you'll be centrally located in Cairns, steps from Reef Fleet Terminal and within a 5-minute walk of Cairns Esplanade. .This family-friendly hotel is 3.1 mi (5 km) from Centenary Lakes Botanic Gardens and 8.8 mi (14.2 km) from Skyrail Rainforest Cableway Station.

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Salt House - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1011 reviews
Rating 8 - Good. 236 out of 1011 reviews
Rating 6 - Okay. 82 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Decking around pool when sunny burns your feet
Stayed 1 night in Dec 2025

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !
Stayed 3 nights in Dec 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Location to Green Island boat tour
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, very close to the Marina. Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
Nice place to stay , good location if you need a boat out to the reef, easy walk to shops and places to eat.
Stayed 1 night in Aug 2025

10/10 Excellent

KEN, San Bruno

Stayed 3 nights in Nov 2025

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel and staff were great. Hotel just needed a little bit of an update.
Stayed 7 nights in Nov 2025

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, room comfort
Nice view from balcony and lovely staff. Great location. The pool area needs a lot of work stained lounges. Not up to 5 star standard.
Stayed 1 night in Nov 2025

10/10 Excellent

Yunjung

Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities
.
Stayed 7 nights in Nov 2025

10/10 Excellent

Servet, New York

Liked: Cleanliness, property conditions & facilities
Stayed at horizon club floor. Beautiful room with sea view- plenty of good food served in the club room, soft drinks served all day- excellent location close to everything- highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Yogendra

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Servet Ebru, New York

Stayed 1 night in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Stayed 2 nights in Nov 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Would chose this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast, great variety. Very friendly staff. Many thanks.
Stayed 7 nights in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Room was good, nicely prepared & adequate space. Very nice view of marina
Stayed 4 nights in Oct 2025

8/10 Good

Hong

Stayed 3 nights in Oct 2025

8/10 Good

Ben

Stayed 3 nights in Oct 2025