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Aparthotel

Jack & Newell Holiday Apartments

Property class: 4.5

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Photo gallery for Jack & Newell Holiday Apartments

A swimming pool with clear water, surrounded by high-rise buildings and palm trees.
A wicker sofa and table with a bottle of champagne, a bowl of fruit, and two glasses on a balcony overlooking a marina and mountains.
A modern high-rise building with multiple balconies and a prominent blue vertical feature.
A living room with a sofa, a coffee table, and a TV. There is a balcony with a view of the ocean.
A hotel room with a large bed, a ceiling fan, a view of a mountain and lake, and a balcony with a chair.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
27-29 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪5 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for 3 Bedroom Standard Apartment

A balcony with a dining table and chairs, a ceiling fan, and a view of a road and mountains.

3 Bedroom Standard Apartment

  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds

View all photos for 2 Bedroom Water View Apartment

A balcony with a table and chairs, a bed, and a view of a body of water with boats.

2 Bedroom Water View Apartment

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 3 Bedroom Water View Apartment

A balcony with a table and chairs, overlooking a lake with boats and mountains.

3 Bedroom Water View Apartment

  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for Panoramic Apartment, 3 Bedrooms, Ocean View

A balcony with a wooden table and wicker chairs, overlooking a lake and mountains.

Panoramic Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Partial Sea View

A modern living room with a sofa, coffee table, TV, and dining area with chairs and a table.

Deluxe Apartment, 3 Bedrooms, Partial Sea View

  • Partial sea view
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Apartment, 3 Bedrooms, Ocean View

A balcony with wicker furniture, a bottle of champagne, and a bowl of fruit.

Premium Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

A modern living room with a sofa, a glass coffee table, and a TV. It features a large window with a view of the sea.
Cairns Plaza Hotel
Cairns Central Business District
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,004 reviews
$133 nightly
The price is $147
Nov 18 - Nov 19
Total with taxes and fees
Cairns Plaza Hotel

About the neighborhood

Cairns

A stay at Jack & Newell Holiday Apartments places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. .This luxury aparthotel is 0.6 mi (0.9 km) from Cairns Central Shopping Centre and 0.6 mi (0.9 km) from Cairns Marlin Marina.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Convention Centre - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles
  • Cairns Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Marlin Marina - 10 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬6 min walk
  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Bar 36 - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Cafe Sunrise - ‬3 min walk

About this property

Jack & Newell Holiday Apartments

Jack & Newell Holiday Apartments offers 16 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. 70-cm flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 70-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 80 per day

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 70-cm flat-screen TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Boat tours nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 16 units
  • Built in 2004
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day
Cribs (infant beds) are available for AUD 25.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jack & Newell Cairns Luxury Apartments
Jack & Newell Luxury Apartments
Jack Newell Apartments
Jack Newell Cairns Luxury
Jack Newell Luxury
Jack Newell Luxury Apartments Cairns
Jack & Newell Apartments
Jack Newell Holiday Apartments
Jack & Newell Holiday Apartments Cairns
Jack & Newell Holiday Apartments Aparthotel
Jack & Newell Holiday Apartments Aparthotel Cairns

Jack & Newell Holiday Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 311 reviews
Rating 8 - Good. 66 out of 311 reviews
Rating 6 - Okay. 9 out of 311 reviews
Rating 4 - Poor. 1 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed our stay
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, fantastic view, central to Cairns CBD/esplanade Friendly, accommodating staff and management
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place everything was first class, absolutely loved staying there.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
This was an excellent choice for us to have a self contained apartment and able to prepare a few meals at home. Also to catch up with laundry. Carpet in room and bathrooms need a refresh for 5*. Also better instructions for the washer which went for almost 3h on the quick was cycle. Fan in bathroom needs repair. Overall we would stay there again without hesitation. Great location and rental car not needed due to its location.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
Beautifully clean Friendly lady at the front desk View - amazing Bed's- comfortable Lots and lots of room Pool - beautiful Loved every minute if our stay at Jack and Newell
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Great location, average condition, met our needs well.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay in a lovely place. Large spacious apartment & very friendly & helpful staff.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation was really nice and comfortable! The view was also great!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were lovely. Apartment was clean spacious & had everything we needed.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff very quiet very good pool
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great place for family. Clean, well accomodated and good communication
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Spacious room!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay. We will definitely come back and stay in the property again when we are back in Cairns again.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was lovely exactly as displayed in pictures right across the road from wharf.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and spacious apartment. Staff were welcoming and friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious Appartement. Close to restaurants and fleet reef. Would book again.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was ideal. The staff were very helpful and friendly. In general the property was clean and well equipped.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Well Managed
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great: rooms, beds, bathrooms, and so on. I liked everything.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property manager was great. Full of local knowledge. Friendly and helpful.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property,while dated, was clean and functioned. The managers were supurb and looked after us very well. The idea place for a break
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very clean amd comfortable. 5 of us in a 3 bedroom apartment.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got the 3bdrm, 3ba unit. Location was so convenient to walk everywhere we needed to go like: close to the daily night market, the pick up location of both Kuranda rail tour and Great Barrier Reef tours, Esplanade lagoon, great food (all under 10mins). So we didn’t need a car. Apt was clean and over all looked newer esp kitchen appliances, dishes and cooking utensils.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property in terrific spot , some maintenance issues (replacement oven water leaks in shower, limited hot water in kitchen) needing to be addressed if demanding/expecting top dollar