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Mercure Cairns

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Cairns

Two wine glasses on a table with a pool and palm trees in the background.
A modern hotel room with a bed, a desk, a ceiling fan, and a large window.
Two hands holding wine glasses with a pool and palm trees in the background.
A modern living room with a sofa, two wicker chairs, a glass coffee table, and a blue accent wall.
A spacious dining area with wooden flooring, white walls, and a central island with kitchen equipment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is $179
$163 nightly
$179 total
Total with taxes and fees
Sep 21 - Sep 22

Explore the area

View in a map
15 Florence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪6 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a seating area, a dining table, and a ceiling fan.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a ceiling fan, a small table with chairs, and a view of buildings through the window.

Standard Room, 2 Twin Beds

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a sofa, a small table, and a built-in shelf unit.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Loft, 1 Queen Bed

A modern hotel room with a large bed, a blue door, a bathroom with a bathtub, and a marble wall.

Loft, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a balcony with a table and chairs, and a view of greenery outside.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

A bedroom with a bed, a ceiling fan, a balcony with a table and chairs, and a view of greenery outside.

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.6 out of 10
Good
(8 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a ceiling fan, a TV, a small table with a chair, and a window with a view of palm trees.

Standard Room, Multiple Beds

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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  • Pool
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  • Free WiFi
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4.4 out of 5, Excellent, 982 reviews
$168 nightly
The price is $184
Sep 16 - Sep 17
Total with taxes and fees
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About the neighborhood

Cairns

With a stay at Mercure Cairns, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Esplanade and 14 minutes by foot from Cairns Marlin Marina. .This hotel is 0.8 mi (1.4 km) from Reef Fleet Terminal and 13.9 mi (22.4 km) from Palm Cove Beach.

What's nearby

  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 6 min walk - 0.4 miles
  • Cairns Night Markets - 8 min walk - 0.5 miles
  • Cairns Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Marlin Marina - 13 min walk - 0.7 miles

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬9 min walk
  • ‪The Grand Hotel - ‬11 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Rattle n Hum Cairns - ‬9 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬7 min walk

About this property

Mercure Cairns

Mercure Cairns offers 75 air-conditioned accommodations with minibars and espresso makers. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:30 AM to 11:30 PM on request

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per day
Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Mercure Cairns Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 44 out of 110 reviews
Rating 8 - Good. 28 out of 110 reviews
Rating 6 - Okay. 28 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the price
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old school hotel. Close to everything. Nice breakfast, good facilities. Rooms were fantastic for families and very well equipped with lots of extras. Balcony, 2 fridges, coffee machine, microwave. Check in was quick and easy - room was ready early. Staff very friendly. Parking was easy and free. Cannot fault this hotel and would stay again if going back to Cairns.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice place to stay!
Stayed 1 night in May 2024
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Hotel was in a great location
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Chloe

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, and perfect location
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Aysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a few days in cairns. Really good central location
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

nardine

Liked: Cleanliness, staff & service, amenities
Pleasant Stay well priced.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Expedia website indicated airport shuttle was included. The hotel called for a taxi, but we ended up footing the bill! Also noted that there was no attendant in the lobby one of the evenings there -a couple travelers were trying to check in but couldn't reach staff. Staff who we encountered were very courteous. The room was fine, but there was no safe which I feel is necessary especially in a city. We did not use the pool or go to the restaurant so I cannot comment on those.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

lynette

Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location close to nightlife

Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Wade and Michelle

Liked: Amenities
A lack of parking at the property and street parking only option
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in walking distance.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Erhan

Liked: Cleanliness, staff & service
Good property
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Brooke

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

GEORGIA

Good location. Walking distance to the Esplanade
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, amenities
Staff were nice but the room cleaners were not great they kept forgetting stuff
Stayed 9 nights in Jun 2025